Dec 23, 2016, 10:37 am
Last edit by: WineCountryUA
Star Alliance is working on a system that will allow seat assignments on partner flights, still in limited beta
one example,
Singapore seat selection available on UA.COM
Related thread: Finding the partner flight PNR
AC - Air Canada seat assignments when booked with UA
TG - Thai Airlines seat assignments when booked with UA
LH - No Lufthansa Advance Discount Economy Seat Selection on UA Ticket Stock
Seat Reservations on LH flights when booked through UA [merged]
LH - New LH Policy: No Advance Seat Assignments on Codehsares, Including Paid J
LX - No Swiss advance economy seat selection with United ticket stock
Picking seat for ANA flight when booked thru United
Seat assignments need to (generally) done on the operating carrier's website.
one example,
Singapore seat selection available on UA.COM
Related thread: Finding the partner flight PNR
AC - Air Canada seat assignments when booked with UA
TG - Thai Airlines seat assignments when booked with UA
LH - No Lufthansa Advance Discount Economy Seat Selection on UA Ticket Stock
Seat Reservations on LH flights when booked through UA [merged]
LH - New LH Policy: No Advance Seat Assignments on Codehsares, Including Paid J
LX - No Swiss advance economy seat selection with United ticket stock
Picking seat for ANA flight when booked thru United
Seat assignments need to (generally) done on the operating carrier's website.
- You will need the operating carrier's PNR (note for the LH Group, UA's PNR will work)
- You can get the operating carrier's PNR from your UA reservation, by calling UA or by calling the operating carrier.
- Additionally, you likely will need passenger's name info -- this can be tricky for some as various parts of the name, middle name, suffix, prefix, .. can be concatenated.
- Some carriers charge for seat assignments and if the flight is a UA codeshare this may create a problem
- The seat assignment may not be reflected on the UA reservation
- If the above does not work, some have has success calling or tweeting the operating carrier
Getting seat assignments on partner (Star Alliance) flights with UA tickets?
Oct 9, 2017, 4:53 am
#331
Join Date: Sep 2006
Location: ZRH
Programs: M&M SEN (*G), HH Diamond
Posts: 2,418
LH Group bookings (booked with LH Group directly) don't work with CMT anymore, unfortunately (haven't worked for several months now, LH denies access to their bookings).
Even if you could access the booking in CMT, how would you change the seat assignment there? That would be new to me.
Even if you could access the booking in CMT, how would you change the seat assignment there? That would be new to me.
Oct 9, 2017, 5:47 am
#332
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
LH Group bookings (booked with LH Group directly) don't work with CMT anymore, unfortunately (haven't worked for several months now, LH denies access to their bookings).
Even if you could access the booking in CMT, how would you change the seat assignment there? That would be new to me.
Even if you could access the booking in CMT, how would you change the seat assignment there? That would be new to me.
I tried CMT and was able to change seats, enter my MP number and do OLCI via CMT on my SA bookings. Never tried it before and haven't had an Amadeus booking since so YMMV.
Oct 26, 2017, 4:42 pm
#333
Join Date: Dec 2013
Posts: 85
Booking ANA business class via united.com
I'm looking at future 2018 dates (SJC-NRT on ANA) and while I see saver business awards available, when I go to Seats it says the following:
" Advance seat assignments are not available on united.com for this flight.
Please see an airport agent during check-in to receive your seat assignment.
1) Will I really not be able to get seats until check-in time?
2) How can I ensure SO and I get seats together?
Thanks!
" Advance seat assignments are not available on united.com for this flight.
Please see an airport agent during check-in to receive your seat assignment.
1) Will I really not be able to get seats until check-in time?
2) How can I ensure SO and I get seats together?
Thanks!
Oct 26, 2017, 4:46 pm
#334
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,414
Once the reservation has ticketed, your PNR on United.com should have a reference to the ANA PNR. Call NH and request seats using the PNR.
It's very unusual for one airline to be able to assign seats on another - you need to work directly with the operating carrier.
It's very unusual for one airline to be able to assign seats on another - you need to work directly with the operating carrier.
Oct 26, 2017, 4:52 pm
#335
Join Date: Dec 2013
Posts: 85
Thanks for the explanation.
Does TSA precheck carryover from my UA account to the ANA reservation?
(I know that TSA precheck for ANA was JUST announced, but wondering how booking a star alliance flight via united.com worked in general, as far as TSA precheck carryover)
Does TSA precheck carryover from my UA account to the ANA reservation?
(I know that TSA precheck for ANA was JUST announced, but wondering how booking a star alliance flight via united.com worked in general, as far as TSA precheck carryover)
Oct 26, 2017, 5:00 pm
#337
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
You don't even need to call NH. Once you get your UA confirmation you can "View Additional Conf #s " and do it on the NH website. I love the SJC-NRT service, I'll be doing it for the 3rd time this December. I'm not sure about NH PreCheck but at SJC I have never seen normal security long, plus you'll be able to at least use the Premium lane. You should be able to enter your GE # if you have it on your NH reservation page.
Note that on NH J there are no "honey moon" seats in the middle section. You're going to be divided with the side table.
Note that on NH J there are no "honey moon" seats in the middle section. You're going to be divided with the side table.
Oct 26, 2017, 5:04 pm
#338
Join Date: May 2005
Location: Dulles, VA
Programs: UA Life Gold, Marriott Life Titanium
Posts: 2,757
It depends on if it was ticketed with the UA codeshare number or the ANA number. If it was ticketed as an ANA flight, then you can modify it on-line. If it was ticketed with the UA codeshare, you need to call in.
To the OP, check ANA online with the flights you plan to book with United and see what the current seating charts are showing. If you're choosing between different ANA flights, and want to increase the odds of getting two seats together, that will help. Then, once UA tickets the flight, you can make your seat assignments on-line or call in.
ANA phone agents are pretty good. Their English is better than what you get with UA's offshore call centers and being Japanese, they are very polite.
To the OP, check ANA online with the flights you plan to book with United and see what the current seating charts are showing. If you're choosing between different ANA flights, and want to increase the odds of getting two seats together, that will help. Then, once UA tickets the flight, you can make your seat assignments on-line or call in.
ANA phone agents are pretty good. Their English is better than what you get with UA's offshore call centers and being Japanese, they are very polite.
Oct 26, 2017, 8:30 pm
#339
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
IIRC correctly every NH award I've had uses NH flight #s . I'm pretty sure it's that way across most *A carriers on an MP award.
If OP is talking about next spring I would bet big that there's plenty of seats to choose from in the middle 2 together.
If OP is talking about next spring I would bet big that there's plenty of seats to choose from in the middle 2 together.
Oct 26, 2017, 8:50 pm
#340
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
IIRC correctly every NH award I've had uses NH flight #s . I'm pretty sure it's that way across most *A carriers on an MP award.
Nov 30, 2017, 11:36 am
#341
Join Date: Sep 2010
Location: Arizona
Programs: AA EXP, UA 1k, DL Platinum, B6 Mosaic
Posts: 47
Swiss on 016
I have a flight booked UA codeshare on Swiss from LAX-ZRH in business and can’t seem to book seats.
swiss website says it’s operated by another airline(false), presumably because the UA flight number. UA says it can’t assign seats because it’s operated by another airline (true).
whats a guy to do?
in paid business class as a 1k if it makes any difference.
swiss website says it’s operated by another airline(false), presumably because the UA flight number. UA says it can’t assign seats because it’s operated by another airline (true).
whats a guy to do?
in paid business class as a 1k if it makes any difference.
Nov 30, 2017, 7:07 pm
#343
Join Date: Jan 2004
Location: New York NY
Programs: UA Gold, CO Plat, CO Million Miler
Posts: 2,617
I don't want to cross post. See my post on the FlyerTalk LH forum regarding getting seat assignments on award flights. Easy. https://www.flyertalk.com/forum/luft...-merged-4.html
Last edited by hughw; Nov 30, 2017 at 7:25 pm
Nov 30, 2017, 7:22 pm
#344
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
I have a flight booked UA codeshare on Swiss from LAX-ZRH in business and can’t seem to book seats.
swiss website says it’s operated by another airline(false), presumably because the UA flight number. UA says it can’t assign seats because it’s operated by another airline (true).
whats a guy to do?
in paid business class as a 1k if it makes any difference.
swiss website says it’s operated by another airline(false), presumably because the UA flight number. UA says it can’t assign seats because it’s operated by another airline (true).
whats a guy to do?
in paid business class as a 1k if it makes any difference.
Nov 30, 2017, 7:27 pm
#345
Join Date: Sep 2010
Location: Arizona
Programs: AA EXP, UA 1k, DL Platinum, B6 Mosaic
Posts: 47
Thanks. After a little hold time, they were able to assign me seats for all segments... sad 1k’s have to pay for thrones (especially on a UA flight number)...but will try again at the airport.