confusing message when selecting seats, could someone clarify?
Oct 4, 2012 | 10:37 pm
#1
Original Poster
Join Date: May 2005
Location: Mid-Atlantic
Posts: 4,995
confusing message when selecting seats, could someone clarify?
O.k. I last flew on UA the day of the space shuttle Columbia tragedy, so I'm really not familiar with their website. Tonight I bought tickets on Expedia (for the points, of course) and then tried to change our seat assignments. It looked as if that was successful, but after I hit "continue" the following message showed on the next screen:
! Advance seat assignments are restricted for this flight. Please select a seat during check-in.
Seat Assignments: EWR - BOS: 28D
BOS - EWR: 28E
There are two pax on the reservation, does this mean one seat change wasn't made? Or neither can be made? The flights are almost 3 weeks out.
! Advance seat assignments are restricted for this flight. Please select a seat during check-in.
Seat Assignments: EWR - BOS: 28D
BOS - EWR: 28E
There are two pax on the reservation, does this mean one seat change wasn't made? Or neither can be made? The flights are almost 3 weeks out.
Oct 4, 2012 | 10:51 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2009
Programs: UA, LY
Posts: 13,177
If nothing else, it could always be a glitch. You could call UA and have them sort it out.
But is the itinerary only UA? Was it booked through UA? If it was booked through another airline, there can sometimes be issues.
But is the itinerary only UA? Was it booked through UA? If it was booked through another airline, there can sometimes be issues.
Oct 4, 2012 | 11:08 pm
#3
Join Date: Aug 2012
Posts: 12
O.k. I last flew on UA the day of the space shuttle Columbia tragedy, so I'm really not familiar with their website. Tonight I bought tickets on Expedia (for the points, of course) and then tried to change our seat assignments. It looked as if that was successful, but after I hit "continue" the following message showed on the next screen:
! Advance seat assignments are restricted for this flight. Please select a seat during check-in.
Seat Assignments: EWR - BOS: 28D
BOS - EWR: 28E
There are two pax on the reservation, does this mean one seat change wasn't made? Or neither can be made? The flights are almost 3 weeks out.
! Advance seat assignments are restricted for this flight. Please select a seat during check-in.
Seat Assignments: EWR - BOS: 28D
BOS - EWR: 28E
There are two pax on the reservation, does this mean one seat change wasn't made? Or neither can be made? The flights are almost 3 weeks out.
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Oct 5, 2012 | 7:22 am
#4
Join Date: Jan 2012
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Oct 5, 2012 | 7:26 am
#5
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Location: Easton, CT, USA
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Oct 5, 2012 | 8:29 am
#6
Original Poster
Join Date: May 2005
Location: Mid-Atlantic
Posts: 4,995
My goal was to get my kid a window seat instead of a middle seat, not upgrade him. I'll log into the reservation again later today and see what it did with the seats. Expedia had assigned us seats when I made the purchase, so this is a route with pre-assigned seating.