Bizzare award situation.
Aug 26, 2012 | 3:22 pm
#1
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Bizzare award situation.
This is all rather weird. Been with united 12 years, first time I noticed this.
Trying to fly SFO -> OGG return in October with super saver awards.
No saver award seats on dates. Other saver awards fly via LAX.
Direct flights are $600.
But I can fly one way for $169 direct and book saver award seats on way back again direct.
So return awards are indirect whilst one way awards are direct?
Overall i am a happy camper but why does united make it so difficult!
Trying to fly SFO -> OGG return in October with super saver awards.
No saver award seats on dates. Other saver awards fly via LAX.
Direct flights are $600.
But I can fly one way for $169 direct and book saver award seats on way back again direct.
So return awards are indirect whilst one way awards are direct?
Overall i am a happy camper but why does united make it so difficult!
Aug 26, 2012 | 3:41 pm
#2
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This is all rather weird. Been with united 12 years, first time I noticed this.
Trying to fly SFO -> OGG return in October with super saver awards.
No saver award seats on dates. Other saver awards fly via LAX.
Direct flights are $600.
But I can fly one way for $169 direct and book saver award seats on way back again direct.
So return awards are indirect whilst one way awards are direct?
Overall i am a happy camper but why does united make it so difficult!
Trying to fly SFO -> OGG return in October with super saver awards.
No saver award seats on dates. Other saver awards fly via LAX.
Direct flights are $600.
But I can fly one way for $169 direct and book saver award seats on way back again direct.
So return awards are indirect whilst one way awards are direct?
Overall i am a happy camper but why does united make it so difficult!
Or you can buy one way for $169 and use miles for the return (nonstop).
But if you try a roundtrip award search, direct options don't show up?
Aug 26, 2012 | 4:21 pm
#3
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Aug 26, 2012 | 4:42 pm
#4
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Aug 26, 2012 | 5:20 pm
#6
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This is not an MR worthy price for the round trip and less so for the one way.
Aug 26, 2012 | 5:21 pm
#7
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Aug 26, 2012 | 8:26 pm
#8
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Exactly correct. No direct award for round trip but one way award direct does exist. Weirdly, the direct trip in the other direction of the award, SFO to OGG, is only $169 (now $189). Why couldn't they have the direct round trip award available given its not high revenue earning.
Aug 27, 2012 | 10:07 am
#9
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Exactly correct. No direct award for round trip but one way award direct does exist. Weirdly, the direct trip in the other direction of the award, SFO to OGG, is only $169 (now $189). Why couldn't they have the direct round trip award available given its not high revenue earning.
I told them because there were no direct return SFO-OGG awards. Person who called reluctantly aggreed to combine the trips into one ticket.
Is there any benefits/problems to combining two one way tickets into a return trip?
Aug 27, 2012 | 10:11 am
#10
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Now it gets even more weird. Got a call from United today, asking me why I bought a direct SFO-OGG flight one way and got an award OGG-SFO direct the other way and this is highly unusual.
I told them because there were no direct return SFO-OGG awards. Person who called reluctantly aggreed to combine the trips into one ticket.
Is there any benefits/problems to combining two one way tickets into a return trip?
I told them because there were no direct return SFO-OGG awards. Person who called reluctantly aggreed to combine the trips into one ticket.
Is there any benefits/problems to combining two one way tickets into a return trip?
What's highly unusual about it?
You're just paying cash when it makes sense and paying with miles when it makes sense.
Aug 27, 2012 | 10:19 am
#11
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Now it gets even more weird. Got a call from United today, asking me why I bought a direct SFO-OGG flight one way and got an award OGG-SFO direct the other way and this is highly unusual.
I told them because there were no direct return SFO-OGG awards. Person who called reluctantly aggreed to combine the trips into one ticket.
Is there any benefits/problems to combining two one way tickets into a return trip?
I told them because there were no direct return SFO-OGG awards. Person who called reluctantly aggreed to combine the trips into one ticket.
Is there any benefits/problems to combining two one way tickets into a return trip?
If so, then that is incredibly unusual (as far as I know). Since when do United reps call customers to ask them why they booked a ticket??? And/or provided unsolicited opinions on what's "unusual".
I mean... sheesh. If they consider that to be unusual, what must they think of the median Flyertalker award booking?
Aug 27, 2012 | 10:24 am
#12
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That would be highly unusual.
Aug 27, 2012 | 10:35 am
#13
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Just to clarify... you booked your ticket[s], and then the next day United called you, out of the blue and unsolicited, to ask why you booked the way you did?
If so, then that is incredibly unusual (as far as I know). Since when do United reps call customers to ask them why they booked a ticket??? And/or provided unsolicited opinions on what's "unusual".
I mean... sheesh. If they consider that to be unusual, what must they think of the median Flyertalker award booking?
If so, then that is incredibly unusual (as far as I know). Since when do United reps call customers to ask them why they booked a ticket??? And/or provided unsolicited opinions on what's "unusual".
I mean... sheesh. If they consider that to be unusual, what must they think of the median Flyertalker award booking?
Not sure why they wanted to combine the award and paid for ticket into one. Is there any benefit to United for doing that?
Aug 27, 2012 | 10:42 am
#14
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Really confusing thread. Direct is not the same as nonstop, and I assume you are talking about nonstop?
How do you combine a one way award ticket and a one way paid ticket? Very strange they would call you about this. What you did is not unusual at all.
Are you sure they just aren't linking the two reservations?
How do you combine a one way award ticket and a one way paid ticket? Very strange they would call you about this. What you did is not unusual at all.
Are you sure they just aren't linking the two reservations?
Aug 27, 2012 | 10:44 am
#15
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Really confusing thread. Direct is not the same as nonstop, and I assume you are talking about nonstop?
How do you combine a one way award ticket and a one way paid ticket? Very strange they would call you about this. What you did is not unusual at all.
Are you sure they just aren't linking the two reservations?
How do you combine a one way award ticket and a one way paid ticket? Very strange they would call you about this. What you did is not unusual at all.
Are you sure they just aren't linking the two reservations?