Originally Posted by
inpd
Exactly correct. No direct award for round trip but one way award direct does exist. Weirdly, the direct trip in the other direction of the award, SFO to OGG, is only $169 (now $189). Why couldn't they have the direct round trip award available given its not high revenue earning.
Now it gets even more weird. Got a call from United today, asking me why I bought a direct SFO-OGG flight one way and got an award OGG-SFO direct the other way and this is highly unusual.
I told them because there were no direct return SFO-OGG awards. Person who called reluctantly aggreed to combine the trips into one ticket.
Is there any benefits/problems to combining two one way tickets into a return trip?