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Maintenance problem: flight returned to airport

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Maintenance problem: flight returned to airport

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Old May 31, 2012, 11:20 am
  #1  
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Join Date: Aug 2011
Location: SLC
Posts: 392
Maintenance problem: flight returned to airport

I just got off a flight that was taking me to an afternoon business meeting.

Instead of arriving at the destination, we had to return to the airport due to a maintenance problem. There was a different plane waiting for us when we landed, but that would have gotten me to the destination just in time to get the return flight. Obviously I didn't get on that plane and I missed my business meeting.

What next? Refund? Compensation?
TheManofaThousandPlaces is offline  
Old May 31, 2012, 11:26 am
  #2  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,470
Search for "trip in vain". You're entitled to a refund. You might get something more if you ask.
MDtR-Chicago is offline  
Old May 31, 2012, 11:30 am
  #3  
 
Join Date: Apr 2011
Location: DEN, BOS, HKG, SYD, SFO
Programs: UA 1K, SPG Plat
Posts: 215
Originally Posted by MDtR-Chicago
Search for "trip in vain". You're entitled to a refund. You might get something more if you ask.
+1. Same thing happened, well - sort of, on a trip from here to SYD over a weekend. You'll get a refund and compensation - check out United.com/Appreciation to see if there's anything set up yet for your flight.

Cheers,
Adam
DrDesmo is offline  


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