"This is not a Boarding Pass" - What is required for international online checkin?
#46
Join Date: Jul 2010
Programs: UA 1K, Star Gold,Marriott Gold, Hertz Presidents Circle
Posts: 414
I have been finding kiosks with PP readers whenever I have flown domestically post-integration, and I've taken my PP and swiped it. It has "found" me, i.e. "Hello Firstname Lastname", so by doing so I'm hoping that this will keep me verified and able to do international OLCI. I promise that I will report back when I really get to test this!
I'd appreciate it if others would chime in with their expereinces if they try what I have done.
#47
FlyerTalk Evangelist
Join Date: Jan 2003
Location: Brooklyn, NY, USA
Programs: DL SM Plat, B6 TrueBlue, UA MP, AAdvantage
Posts: 10,008
That has certainly never been the case for me. My passport was swiped a few years ago by PMCO, and I have been able to do OLCI ever since, traveling internationally an average of once every six weeks.
#48
Join Date: Aug 2010
Location: SFO, BDL
Programs: UA 1K, AA Plat, CX GR, Hilton Diamond, Global Entry
Posts: 963
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3)
I am 0/3 post-3/3. Might be 0/4 when I check in for my next trip. At least I will already be at EWR at T-24, so going to an agent if OLCU does not work.
Originally Posted by cfischer
Since the new United was launched, 0/6 of my intl. trips worked w/ OLCI . No Visa and nothing required, just plain and simple trips to Europe. What a mess.
Last edited by USFdonWill; May 11, 2012 at 9:01 pm
#49
Join Date: Dec 2010
Programs: AC E, BA Bronze, HHonors Gold
Posts: 208
I had the same issue yesterday on my way back to YUL from MEX via IAH. I did the OLCI but only was able to print the BP's for the first leg of my trip. We had already entered passport information coming down (YUL-ORD-MEX) and at that time AC had no problems issuing boarding passes for both flights.
Coming back the second leg was with AC and airport agent told us they do not have access to AC's reservation system. Fortunately at IAH we were able to gain access to the lounge without a BP (I just showed the reservation number and we were let in).
Coming back the second leg was with AC and airport agent told us they do not have access to AC's reservation system. Fortunately at IAH we were able to gain access to the lounge without a BP (I just showed the reservation number and we were let in).
#50
Join Date: Oct 2009
Location: Houston, TX
Programs: UA 1MM Premier Gold, DL Gold Medallion, HHonors Gold, Marriot Rewards Gold
Posts: 619
Unable to Check-In Online for International Flights on UA?
So I've seen other posts, especially in the PMCO forum but I still don't understand.
I'm looking for a reason. a real reason.
I have a foreign passport but hold a green card and live in the US.
I am also a trusted traveler (Global Entry) and as such enjoy those wonderful kiosks, mainly in Houston as this is usually where I fly to (unless I connect).
Nevertheless, I still get that damn screen when I attempt the OLCI while abroad.
Today I called (currently in Brazil) to try and figure out WHY am I not being able to Check In. It talk them 23 minutes to repeat the CI process and eventually said - sorry - you need to CI at the airport. No kidding??!?
I searched all over and couldn't find any reason for this bug. If it's from security reasons - I'm the first one to cooperate. I don't hold two passports and I travel every few weeks abroad. Is there a way to find a real intelligent answer? Is there someone to talk to (please don't say Alex...)
Thanks....
I'm looking for a reason. a real reason.
I have a foreign passport but hold a green card and live in the US.
I am also a trusted traveler (Global Entry) and as such enjoy those wonderful kiosks, mainly in Houston as this is usually where I fly to (unless I connect).
Nevertheless, I still get that damn screen when I attempt the OLCI while abroad.
Today I called (currently in Brazil) to try and figure out WHY am I not being able to Check In. It talk them 23 minutes to repeat the CI process and eventually said - sorry - you need to CI at the airport. No kidding??!?
I searched all over and couldn't find any reason for this bug. If it's from security reasons - I'm the first one to cooperate. I don't hold two passports and I travel every few weeks abroad. Is there a way to find a real intelligent answer? Is there someone to talk to (please don't say Alex...)
Thanks....
Last edited by FlyinHawaiian; May 24, 2012 at 4:54 am Reason: vague thread title
#51
Join Date: Nov 2005
Location: SFO and OAK
Programs: FAF, Hyatt <>, SPG PLT
Posts: 2,240
I've not had any personal success nor heard from any other pax I know of being successful checking in online for a United flight/itinerary originating outside the US. It seems like it should be possible though.
#52
Join Date: Jun 2007
Programs: UA 1K, Hilton Gold, Marriott Silver
Posts: 315
Before March 3 I did it all the time at 24 hours before flight and did not normally have any problem. I havent been out of the country in the past couple of months, so not sure if something has changed, although one of the tricks was to occasionally swipe your passport at one of the kiosks at the airport.
#53
Join Date: Jan 2008
Programs: UA 1K
Posts: 246
Upgrade standby list and doc check
I was waitlisted with a GPU for IAH-NRT tomorrow. Passed 24 hours before my first flight and attempted to check in, and got a "This is not a boarding pass" message. The upgrade standby list for the flight is now available and I'm not listed. I know that time of checkin is some way down the list of criteria, but I'd rather not miss out because of that. Is there any way to get on the list without spending an hour this afternoon heading to the airport?
#54
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
Not in my experience - needs to be done at the airport. And it is likely to be very close given that there are only 2 seats available. 3 of the 4 people on the upgrade list appear to be non-revs though so you would go ahead of them at least.
#55
Join Date: Sep 2006
Location: SEA
Programs: DL DM, HH diamond
Posts: 330
Unfortunately, I don't think you can. I had this situation a month or so ago and after multiple calls to the UA 1K line, still got no resolution and had to check in at the airport. Sorry but I think you may be out of luck.
#56
Join Date: Jan 2000
Location: SoCal to the rest of the world...
Programs: AA EXP with lots of BA. UA 2MM Lifetime Plat - No longer chase hotel loyalty
Posts: 6,699
US Passport?
Has your passport ever been scanned by a United Kiosk? If it has call Web Support (call your standard number then ask for Web Support); they can manually check you in as long as ONCE United registered a passport scan on a Kiosk in the last 6 months.
I did this on LAX-NRT 2 months ago when I had the same but DID have a passport scanned once on the Kiosk.
Has your passport ever been scanned by a United Kiosk? If it has call Web Support (call your standard number then ask for Web Support); they can manually check you in as long as ONCE United registered a passport scan on a Kiosk in the last 6 months.
I did this on LAX-NRT 2 months ago when I had the same but DID have a passport scanned once on the Kiosk.
#57
Join Date: Jan 2008
Programs: UA 1K
Posts: 246
#58
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA GS 2MM, AA P 2MM, DL PM, US P, VS G, SPG LT P, HH D, HYATT P, PC P, AVIS PC, HERTZ PLAT
Posts: 970
This is not a boarding pass
AGENT REFERENCE: GG ACI TCI
Does anybody know what GG ACI TCI means?
I might just be having trouble with search due to the short length and vbulletin
Does anybody know what GG ACI TCI means?
I might just be having trouble with search due to the short length and vbulletin
#59
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
as similiar but unanswered posting from 2009 http://www.flyertalk.com/forum/conti...ode-check.html
#60
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Shannon