"This is not a Boarding Pass" - What is required for international online checkin?
Dec 1, 2012, 11:45 pm
#121
Join Date: Apr 2002
Posts: 1,373
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 4.2.1; en-us; Galaxy Nexus Build/JOP40D) AppleWebKit/534.30 (KHTML, like Gecko) Version/4.0 Mobile Safari/534.30)
No, you can't. UA kiosks will only pull up a reservation where the UA segments start from the point where the kiosk is located. Presumably an agent could help, though.
Originally Posted by njcommodore
Does UA have a presence at your origin? You can go to a UA kiosk there to get your BP.
Last edited by 21A; Dec 2, 2012 at 1:21 am
Dec 18, 2012, 9:10 am
#122
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
It has to do with airlines facing fines if undocumented passengers show up at a port of entry. Airlines arriving in the US could be fined $3000.00 per person under the INA last I knew, I imagine other countries have similar laws/regulations in place. On my flights to Brazil they even do a second document check at the gate.
Boy - read through the whole thread, and trying to discern a pattern.
How's this, for someone on a US passport
1) Does the country you are traveling to require a visa? If yes, no OLCI.
2) Have you used this passport to travel internationally in the last 3-6 months on United? If no, no OLCI.
3) Is your luck bad? If yes, no OLCI.*
*This is the mystery one--the first two criteria seem straightforward and no reported exceptions. But if 1 and 2 are met, why are so many people having bad luck?
Last edited by iluv2fly; Dec 18, 2012 at 9:28 am Reason: merge
Dec 18, 2012, 9:42 am
#123
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,138
My wife hadn't traveled internationally post-3/3, so it was of little surprise that her outbound refused to complete OLCI. What was surprising was that her return also refused to complete OLCI, despite UA now having her passport info (again) and having verified it a week earlier. 
Mine worked fine both ways, with prior international travel on UA back in April.
Mine worked fine both ways, with prior international travel on UA back in April.
Dec 18, 2012, 11:00 am
#124
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429
Correct info already on UA site, but no dice
And on my last trip even a trip to the airport day before (less than 24 hours prior to departure) didn't help
"I'm sorry sir, you will have to checkin tomorrow before your flight." EmailKid
Dec 21, 2012, 6:41 am
#125
Join Date: May 2007
Location: IAD
Posts: 302
My wife hadn't traveled internationally post-3/3, so it was of little surprise that her outbound refused to complete OLCI. What was surprising was that her return also refused to complete OLCI, despite UA now having her passport info (again) and having verified it a week earlier.
Mine worked fine both ways, with prior international travel on UA back in April.
Mine worked fine both ways, with prior international travel on UA back in April.
Dec 21, 2012, 7:36 am
#126
FlyerTalk Evangelist
Join Date: Mar 2002
Location: SPI
Programs: AA Gold, UA LT Plat, Mar LTT
Posts: 18,147
Dave
Dave
Last edited by iluv2fly; Dec 21, 2012 at 10:44 am Reason: merge
Dec 21, 2012, 10:15 am
#128
FlyerTalk Evangelist
Join Date: Mar 2002
Location: SPI
Programs: AA Gold, UA LT Plat, Mar LTT
Posts: 18,147
Jan 6, 2013, 6:20 pm
#129
Join Date: Oct 2010
Location: EWR
Programs: UA, AA, HH
Posts: 141
Help Unable to Check-In
I'm trying to check-in on a EWR-FRA flight. I get the following message:
--------------------
The documents requested will be sent to the email address:
[email protected]
These travelers are not eligible for boarding passes at this time:
-------------------------
I called UA and they were not able to check me in either. They told me to wait for an hour and try again. I have been trying this for the last 1.5 hours without any luck. I have requested a GPU upgrade and I see that other people have checked-in and waitlisted. I'm afraid that if I am not able to check-in, my chances of the upgrade are completely shot. Please help.
--------------------
The documents requested will be sent to the email address:
[email protected]
These travelers are not eligible for boarding passes at this time:
-------------------------
I called UA and they were not able to check me in either. They told me to wait for an hour and try again. I have been trying this for the last 1.5 hours without any luck. I have requested a GPU upgrade and I see that other people have checked-in and waitlisted. I'm afraid that if I am not able to check-in, my chances of the upgrade are completely shot. Please help.
Jan 6, 2013, 6:24 pm
#130
Join Date: Oct 2012
Location: ABE
Programs: DL DM, IHG Spire, Mariott Platinum (UA SI) Avis First, National Executive
Posts: 764
ok. Deep breathe. Relax.
(I too have a flight that leaves at about 1 PM tomorrow and am not able to check in via the web and get an error message. But my upgrades all cleared and I can see that.)
That said. The web check in has not functioned at a 45% clip or so for me (I fly at least on a weekly basis) in 2012. Nothing new.
All is good. Feel free to give them a call to make sure you are still in the flight, but if you were not you would have gotten an email to call them...
(I too have a flight that leaves at about 1 PM tomorrow and am not able to check in via the web and get an error message. But my upgrades all cleared and I can see that.)
That said. The web check in has not functioned at a 45% clip or so for me (I fly at least on a weekly basis) in 2012. Nothing new.
All is good. Feel free to give them a call to make sure you are still in the flight, but if you were not you would have gotten an email to call them...
Jan 6, 2013, 6:28 pm
#131
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Is this potentially related to the passport verification which can only be done at the airport?
As far as the delayed check-in, at this point most remaining upgrades will not clear until near departure -- after you have had a chance to check-in and get on the waitlist.
As far as the delayed check-in, at this point most remaining upgrades will not clear until near departure -- after you have had a chance to check-in and get on the waitlist.
Jan 6, 2013, 6:32 pm
#132
Join Date: Aug 2006
Location: Minneapolis, MN (MSP)
Programs: DL DM, UA 1K MM, Subway Club Member
Posts: 1,988
Why not just check in at the airport....if you're worried, perhaps arrive a few minutes early?
Hardly worth call and/or stressing over.
It is unlikely that the errors you're experiencing with web check-in will impact the success of your upgrade. In my experience it's likely a passport/visa issue or a ticket being out of sync with your reservation. Upgrades either process in advance of the flight (which is not impacted by check-in) or at the gate (at which point you'll be checked-in). Perhaps, in the end, check-in time is a tie breaker (assuming premier level & fare class are equal) but it's a bit dramatic to say your chances are shot.
Finally, EWR-FRA isn't that bad in E+.
Hardly worth call and/or stressing over.
It is unlikely that the errors you're experiencing with web check-in will impact the success of your upgrade. In my experience it's likely a passport/visa issue or a ticket being out of sync with your reservation. Upgrades either process in advance of the flight (which is not impacted by check-in) or at the gate (at which point you'll be checked-in). Perhaps, in the end, check-in time is a tie breaker (assuming premier level & fare class are equal) but it's a bit dramatic to say your chances are shot.
Finally, EWR-FRA isn't that bad in E+.
Last edited by kenn0223; Jan 6, 2013 at 6:39 pm
Jan 6, 2013, 6:34 pm
#133
Join Date: Oct 2010
Location: EWR
Programs: UA, AA, HH
Posts: 141
Is this potentially related to the passport verification which can only be done at the airport?
As far as the delayed check-in, at this point most remaining upgrades will not clear until near departure -- after you have had a chance to check-in and get on the waitlist.
As far as the delayed check-in, at this point most remaining upgrades will not clear until near departure -- after you have had a chance to check-in and get on the waitlist.
Jan 6, 2013, 6:50 pm
#134
Join Date: Oct 2010
Location: EWR
Programs: UA, AA, HH
Posts: 141
I agree. I have done E+ several times. But on a different post I had mentioned that this is a personal trip. I have a 4 hour drive at FRA and planning to head back on Wednesday. So a little comfort would be a nice to have. If it does not work out, e+ it is.
Jan 6, 2013, 6:58 pm
#135
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
http://www.flyertalk.com/forum/unite...e-checkin.html
a matter of opinion
,certainty if given a choice