1k Same Day Flight Change
Mar 20, 2012, 9:32 pm
#1
Original Poster
Join Date: Feb 2007
Programs: United Airlines 1K, Hilton Honors Gold, Starwood Hotels
Posts: 62
1k Same Day Flight Change
I know 1ks can change a flight same day 3 1/2 hours before the flight, does that mean it has to be the exact same route...I.e. sfo to ewr can only be change to another sfo to ewr not an sfo to JFK.
Mar 20, 2012, 9:38 pm
#2
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
Routing is allowed to be changed now - including online during OLCI.
Also, 1K's (and all others eligible for SDC) can change their flight beginning 24 hours prior to their original flight. The caveat here is that the same fare class must be available on the flights you are trying to take. During OLCI you will see a "Search for alternate flights" link. Click that and you will see a list of all valid options for you at that time. This list will change frequently so if you don't like the options you can always cancel OLCI and try again later.
Co-terminals are not allowed using SDC but changing connection cities is absolutely allowed.
-RM
Also, 1K's (and all others eligible for SDC) can change their flight beginning 24 hours prior to their original flight. The caveat here is that the same fare class must be available on the flights you are trying to take. During OLCI you will see a "Search for alternate flights" link. Click that and you will see a list of all valid options for you at that time. This list will change frequently so if you don't like the options you can always cancel OLCI and try again later.
Co-terminals are not allowed using SDC but changing connection cities is absolutely allowed.
-RM
Mar 20, 2012, 9:38 pm
#3
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
Changes are only available for the exact origin and destination airport. Connection points may be changed provided the new routing is permitted by the fare purchased.
Mar 20, 2012, 9:42 pm
#5
Join Date: Jul 2006
Programs: Continetnal Silver
Posts: 234
You can change online if same fare bucket is available, or what I have seen since the merger if CO served the route.
Over the phone you can change but have to keep the same route. At the airport you can chage the routing
Over the phone you can change but have to keep the same route. At the airport you can chage the routing
Mar 20, 2012, 9:48 pm
#6
Join Date: Jul 2011
Location: West Coast
Programs: UA 1K 2MM, Hyatt Globalist, Hilton Diamond, Marriott Platinum
Posts: 264
EWR and JFK are often treated as different markets by airlines. So you might have trouble switching your ticket even during irrops unless they're slammed and desperate to get you on anything. SDC is usually about changing times and connection cities. I'm always tempted to use it more to get on a better flight but don't want to give up my confirmed upgrade.
Mar 20, 2012, 9:55 pm
#7
Original Poster
Join Date: Feb 2007
Programs: United Airlines 1K, Hilton Honors Gold, Starwood Hotels
Posts: 62
Mar 20, 2012, 10:06 pm
#8
Join Date: Mar 2012
Posts: 83
Within 24 hours prior to departure, can I change for free over the phone if (1) I keep the same route, (2) the same fare bucket is unavailable and (3) a higher bucket in the same cabin is available?
Mar 20, 2012, 10:16 pm
#9
Join Date: Dec 2006
Location: NYC
Programs: UA 1K
Posts: 295
No. There is no change fee, but you have to pay the fare difference.
Mar 20, 2012, 11:15 pm
#10
Join Date: Aug 2009
Location: ONT, SNA, LAX
Programs: UA Plat, AA Plat, SPG Plat, HGP Diamond, Avis First
Posts: 270
My example, IAD-DEN-ONT with IAD-DEN way late resulting in a misconnect. I was auto-rebooked onto DEN-LAX because LAX is in the same "market" as ONT, along with SNA and BUR. When I expressed my outrage to the 1K desk (vehicle at ONT, LAX to ONT is not exactly close), they mentioned this "market" rule and mentioned that I could also SDC into the same "market" if I had to.
This was sometime mid last year.
Mar 20, 2012, 11:51 pm
#11
Join Date: Jan 2008
Location: SF Bay Area
Programs: UA 1K MM, Marriott Life Plat, various others of little note
Posts: 2,763
There is (was?) something in the system that allowed a change to a city within the same market for IRROPS and it was explained to me by UA when it happened that the flyer can do this as well (though YMMV).
My example, IAD-DEN-ONT with IAD-DEN way late resulting in a misconnect. I was auto-rebooked onto DEN-LAX because LAX is in the same "market" as ONT, along with SNA and BUR. When I expressed my outrage to the 1K desk (vehicle at ONT, LAX to ONT is not exactly close), they mentioned this "market" rule and mentioned that I could also SDC into the same "market" if I had to.
This was sometime mid last year.
My example, IAD-DEN-ONT with IAD-DEN way late resulting in a misconnect. I was auto-rebooked onto DEN-LAX because LAX is in the same "market" as ONT, along with SNA and BUR. When I expressed my outrage to the 1K desk (vehicle at ONT, LAX to ONT is not exactly close), they mentioned this "market" rule and mentioned that I could also SDC into the same "market" if I had to.
This was sometime mid last year.
Mar 21, 2012, 1:21 am
#12
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
My example, IAD-DEN-ONT with IAD-DEN way late resulting in a misconnect. I was auto-rebooked onto DEN-LAX because LAX is in the same "market" as ONT, along with SNA and BUR. When I expressed my outrage to the 1K desk (vehicle at ONT, LAX to ONT is not exactly close), they mentioned this "market" rule and mentioned that I could also SDC into the same "market" if I had to.
Mar 21, 2012, 4:22 pm
#13
Join Date: Feb 2011
Location: PWM/MHT/BOS
Programs: UA (lame duck)1K, US Plat,HHonors Diamond, PC Plat, SPG Plat, MR Platinum
Posts: 605
Have I just been fortunate in the past or is this an integration change we will like?
I'm not even trying to change routing but simply getting an earlier flight tomorrow for same routing of syr-ewr-bos and despite avail seats in economy was cited the change fee is waived but due to fare class it will cost $581 to change.
I've always had absolutely no issue with PMCO getting such a same day change with no routing changes and never been cited the whole "fare class" fee. So has it just been ignored in past, have I been fortunate or a new change we will like?
I'm not even trying to change routing but simply getting an earlier flight tomorrow for same routing of syr-ewr-bos and despite avail seats in economy was cited the change fee is waived but due to fare class it will cost $581 to change.
I've always had absolutely no issue with PMCO getting such a same day change with no routing changes and never been cited the whole "fare class" fee. So has it just been ignored in past, have I been fortunate or a new change we will like?
Mar 21, 2012, 4:31 pm
#14
Join Date: Jun 2010
Location: Dallas, TX
Programs: AA EXP, SPG Ambassador/Plat, Hyatt Diamond
Posts: 590
Have I just been fortunate in the past or is this an integration change we will like?
I'm not even trying to change routing but simply getting an earlier flight tomorrow for same routing of syr-ewr-bos and despite avail seats in economy was cited the change fee is waived but due to fare class it will cost $581 to change.
I've always had absolutely no issue with PMCO getting such a same day change with no routing changes and never been cited the whole "fare class" fee. So has it just been ignored in past, have I been fortunate or a new change we will like?
I'm not even trying to change routing but simply getting an earlier flight tomorrow for same routing of syr-ewr-bos and despite avail seats in economy was cited the change fee is waived but due to fare class it will cost $581 to change.
I've always had absolutely no issue with PMCO getting such a same day change with no routing changes and never been cited the whole "fare class" fee. So has it just been ignored in past, have I been fortunate or a new change we will like?
The former could possibly produce the fare difference while the latter shouldn't.
Mar 21, 2012, 4:46 pm
#15
Join Date: Feb 2011
Location: PWM/MHT/BOS
Programs: UA (lame duck)1K, US Plat,HHonors Diamond, PC Plat, SPG Plat, MR Platinum
Posts: 605
so was this a mistake?
And do I take a chance and run to airport at 5:30 am tomorrow to get this 6:30 flight and try to make SDC there knowing rental car will be returned and I'll be stuck there till early afternoon for original flight if I get this same run-around
Last edited by jkburns1; Mar 21, 2012 at 4:56 pm