Community
Wiki Posts
Search

No Changes Allowed

Thread Tools
 
Search this Thread
 
Old Mar 16, 2012, 6:45 pm
  #16  
 
Join Date: Jan 2009
Location: LHR (sometimes CLE, SFO, BOS, LAX, SEA)
Programs: UA 1K
Posts: 5,895
Originally Posted by Trustee
However, it remains that the two agents and supervisor told me that I could not cancel and take a credit. Which leaves me disappointed and angry for having been misled and not properly advised. In this respect, I am making a further written complaint to United.
No amount of system changes and customer-unfriendly policy adjustments will ever alter the fact that if you think you are being mistreated, your best bet is to hang up and try again.
mherdeg is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.