Feb 28, 2017, 11:38 am
Last edit by: WineCountryUA
UA MP mileage earning for AC operated flights
Archive thread - UA mileage earning on AC (Air Canada) operated flights [ARCHIVE]
Related thread - How to find the fare class / mapping for codeshare mileage earning before purchasing?
Earning Status (PQP) on non-016 Tickets and Partner Metal
previous (now non-016 or non-014)
Archive thread - UA mileage earning on AC (Air Canada) operated flights [ARCHIVE]
Related thread - How to find the fare class / mapping for codeshare mileage earning before purchasing?
Earning Status (PQP) on non-016 Tickets and Partner Metal
previous (now non-016 or non-014)
UA mileage earning on AC (Air Canada) operated flights (P now 150%)
Jul 24, 2023, 2:20 pm
#166
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,090
I'm pricing out some flights to Canada from the US via the United website and it is telling me that I will earn 0 miles and 0 points for these flights (even though 1 leg would be in 1st class). The flights are operated by AC Jazz Express. Does anyone have recent experience of actually receiving miles and points for such bookings?
Aug 9, 2023, 8:06 am
#167
Join Date: Mar 2001
Location: SFO
Programs: UA Platinum
Posts: 484
I recently flew Air Canada ICN-YVR-SFO on a AC 014 ticket. Single ticket, ICN-YVR on AC, YVR-SFO on UA.
The UA segment posted to my account but not the AC segment. As such, when I try to request credit for the missing AC flight online using the ticket number, the system claims "mileage has already been credited" to the account.
Has anyone else faced this situation? Is there any way to escalate?
The UA segment posted to my account but not the AC segment. As such, when I try to request credit for the missing AC flight online using the ticket number, the system claims "mileage has already been credited" to the account.
Has anyone else faced this situation? Is there any way to escalate?
Last edited by Ryu2; Aug 9, 2023 at 8:24 am
Aug 9, 2023, 8:51 am
#168
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,090
I recently flew Air Canada ICN-YVR-SFO on a AC 014 ticket. Single ticket, ICN-YVR on AC, YVR-SFO on UA.
The UA segment posted to my account but not the AC segment. As such, when I try to request credit for the missing AC flight online using the ticket number, the system claims "mileage has already been credited" to the account.
Has anyone else faced this situation? Is there any way to escalate?
The UA segment posted to my account but not the AC segment. As such, when I try to request credit for the missing AC flight online using the ticket number, the system claims "mileage has already been credited" to the account.
Has anyone else faced this situation? Is there any way to escalate?
Aug 9, 2023, 9:01 am
#169
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 362
I recently flew Air Canada ICN-YVR-SFO on a AC 014 ticket. Single ticket, ICN-YVR on AC, YVR-SFO on UA.
The UA segment posted to my account but not the AC segment. As such, when I try to request credit for the missing AC flight online using the ticket number, the system claims "mileage has already been credited" to the account.
Has anyone else faced this situation? Is there any way to escalate?
The UA segment posted to my account but not the AC segment. As such, when I try to request credit for the missing AC flight online using the ticket number, the system claims "mileage has already been credited" to the account.
Has anyone else faced this situation? Is there any way to escalate?
I contacted Mileage Plus by chat (https://www.united.com/ual/en/US/fly...tact-info.html) eight days after my flight and the agent credited it manually. Agent only needed the ticket number to do it.
You need to be logged in to access the chat.
In theory you can request the missing credit 7 days after the flight but agent wasn't able to request it manually before 8 days.
Aug 28, 2023, 8:05 pm
#170
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 2,509
Just wanted to add data reference on my 014-ticket on AC operated P fare flights where online check-in did not include my MP number and gate agent at outstation did not enter it correctly. Miles and PQP of course did not post. And when I used the missing mileage credit link, it gave me error message that miles were credited.
Contacted the MP agent using the website chat feature and got it rectified and credited in under 5min. Great job with the speedy resolution.
Contacted the MP agent using the website chat feature and got it rectified and credited in under 5min. Great job with the speedy resolution.
Sep 30, 2023, 9:53 am
#171
Join Date: Oct 2009
Posts: 167
Earn united PQP on 016 ticket on AC
I purchased an itinerary on united.com which includes an ac segment on AC jazz (united code share). I was told that AC JAZZ operated flights, even if united code share, do not earn united PQF or PQP as only AC flights. This makes no sense as often you book on united and it just shows AC. AC and AC jazz are like united and united express. Is the above true. I’m sure I’ve earned PQF and PQP on AC jazz flights.
Sep 30, 2023, 10:10 am
#172
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
What does you online itin state? Note that occasionally UA incorrectly shows zero for situations like this, Incorrect / Ineligible projected earning information showing on my itinerary
Is this an internal Canada only flight? On 014 ticket, those earn less mileage but not on an 016 ticket where fare $$ are used.
Basic Economy ticket?
UA earnings for AC flights
Sep 30, 2023, 12:50 pm
#175
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,090
Yes, correct, you got a MOLA. You earn miles on these flights - the display has been incorrect for years - not a priority for UA to fix.
Oct 1, 2023, 4:00 pm
#176
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,058
MOLA = mistaken or lying agent
Oct 2, 2023, 9:29 am
#177
Join Date: Oct 2009
Posts: 167
PQF on AC basic economy.
I bought a flight on AC in T class. I got my PQP based on mileage but no PQF. United MP says it was T class, basic economy, so PQP but no PQF.
I thought that was only for united basic economy. On AC I had no idea it was basic economy. I’d this accurate or should I request review.
I thought that was only for united basic economy. On AC I had no idea it was basic economy. I’d this accurate or should I request review.
Oct 2, 2023, 9:36 am
#178
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,027
Basic fares do not get PQFs. MileagePlus program rules are available at United.com. You were given correct information.
Last edited by IAH-OIL-TRASH; Oct 2, 2023 at 9:42 am
Oct 27, 2023, 10:40 am
#179
Join Date: Oct 2009
Posts: 167
Earning PQP on Air Canada group ticket
Am trying to reach next level with united.
Have a group trip booked with AC, with fare basis LL3AXNCS
United says to use class (I’m booked in L and T) but also need to know whether Comfort (CO), Flex (FL) Standard (TG), or Basic (BA), to determine earning, ie 25%, 75% etc.
United says the code is usually last two characters of fare basis code, but fare basis code, LL3AXNCS, does not match, presumably as group booking. What does this fare basis code mean.
thx.
Have a group trip booked with AC, with fare basis LL3AXNCS
United says to use class (I’m booked in L and T) but also need to know whether Comfort (CO), Flex (FL) Standard (TG), or Basic (BA), to determine earning, ie 25%, 75% etc.
United says the code is usually last two characters of fare basis code, but fare basis code, LL3AXNCS, does not match, presumably as group booking. What does this fare basis code mean.
thx.
Oct 27, 2023, 1:37 pm
#180
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
....
Have a group trip booked with AC, with fare basis LL3AXNCS
United says to use class (I’m booked in L and T) but also need to know whether Comfort (CO), Flex (FL) Standard (TG), or Basic (BA), to determine earning, ie 25%, 75% etc.
United says the code is usually last two characters of fare basis code, but fare basis code, LL3AXNCS, does not match, presumably as group booking. What does this fare basis code mean.
thx.
Have a group trip booked with AC, with fare basis LL3AXNCS
United says to use class (I’m booked in L and T) but also need to know whether Comfort (CO), Flex (FL) Standard (TG), or Basic (BA), to determine earning, ie 25%, 75% etc.
United says the code is usually last two characters of fare basis code, but fare basis code, LL3AXNCS, does not match, presumably as group booking. What does this fare basis code mean.
thx.