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Originally Posted by eagle92
(Post 18115033)
Good Luck this weekend!
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Shannon, I've a question for you.
I have never had a CO OnePass account. So, all my currently booked future travel has my UA MileagePlus number. I know that going forward the OnePass style alpha-numeric frequent flier numbers will be used. I know from your previous posting that our legacy 11 digit MileagePlus numbers will continue to be valid "for some time." The question is, do I have to call to convert all my future travel itineraries to my new alphanumeric MileagePlus number? Or will that be done automatically? Thanks! |
Thanks Shannon! I hope you have plenty of help on the Insider desk this weekend.
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Well, the weekend started early in IAH. 1 March - Several flights overbooked by 10+; many angry customers; gates closed early on #1516, with about six showing up at +12min and gates closed after boarding some of the overbooked.
I took a VDB and have the WORST hotel ever, Park Inn in Houston. Smokey!! |
and so it begins......................:o
Perhaps there will be some fare 'errors' or 'accidental' extra awardavailability. Time to be extra vigilant. |
Originally Posted by eagle92
(Post 18115033)
Good Luck this weekend!
Flying ABQ/DEN/BWI (697/475) Saturday morning. |
Originally Posted by warreng24
(Post 18115226)
Shannon, I've a question for you.
I have never had a CO OnePass account. So, all my currently booked future travel has my UA MileagePlus number. I know that going forward the OnePass style alpha-numeric frequent flier numbers will be used. I know from your previous posting that our legacy 11 digit MileagePlus numbers will continue to be valid "for some time." The question is, do I have to call to convert all my future travel itineraries to my new alphanumeric MileagePlus number? Or will that be done automatically? Thanks! Your account number Because your MileagePlus and OnePass accounts are linked, your OnePass account number above will become your MileagePlus number on March 3, and your 11-digit MileagePlus number will be retired. Your OnePass username will carry forward as well.
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Good Luck
Hoping all goes smoothly, especially since I'm traveling the 3rd and 4th.
There are several post-integration policies I've been waiting to hear 'official' word on - lots of speculation on FT. Those that come to mind off the bat are: 1) same day confirmed stand-by policy. CO's, UA's, or some combination of the two? I actually want to change my travel plans this weekend, so anxious to hear the response. 2) companion upgrades. Although I've read on FT that a companion in a separate record will be able to ug at the airport, the 2012 MP program info still makes no mention of this, and in fact clearly states 'a companion on the same record'. 3) REVUP. Will it still exist? What will the fees be? What about DEN and IAD? 4) GG Checkpoint, line 53. Will gate passes for United Club exist? 5) Not so much a question, but a plea... BRING BACK THE PREMIUM SERVICE to Hawaii markets from IAD,DEN,IAH,EWR. Please. Seriously, please :) Actually one question on this matter, now that these routes are TEMPORARILY no longer BF-like, are these specific markets still allowing for UC access officially? 6) For all of the above - can you provide any SHARES GG codes that would help us (and help agents) when we run into problems, and we WILL run into problems. |
Originally Posted by warreng24
(Post 18115226)
...
The question is, do I have to call to convert all my future travel itineraries to my new alphanumeric MileagePlus number? Or will that be done automatically? ....
Originally Posted by UA Insider
(Post 17472014)
Hi demkr, yes, any reservations that include your Mileage Plus number will automatically be credited to your permanent account number once we’re operating on a single platform.
Hi bmvaughn, until our systems are integrated, everything will continue to work as is does today. After that, we'll handle the mapping of account numbers for quite some time. For example, if a car company sends us your Mileage Plus number for a rental you’ve made, we’ll have this mapped to your new number for earning purposes. That said, you’ll be safe to change your number with any partners as well (but, only after our transition to a single system takes place). Appreciate you sharing this GoAmtrak,. Since we’re not yet on a single system, between now and late first quarter of next year you can continue to use your Mileage Plus account number in cases like this. We’re diligently working with all of our partners to ensure any required changes are made to their systems as well. We’ll make sure this one is on our radar. Shannon Your account number Because your MileagePlus and OnePass accounts are linked, your OnePass account number above will become your MileagePlus number on March 3, and your 11-digit MileagePlus number will be retired. Your OnePass username will carry forward as well. A one-time grant of MileagePlus award miles equivalent to your OnePass reward miles balance will be added to your MileagePlus account. We will do the same with elite qualifying activity and upgrades. Your 11-digit MileagePlus account number is still valid and will remain valid for a short while after March 3. Any reservations that include your 11-digit MileagePlus number will be automatically updated with the account number above — you won't miss out on any miles. After March 3, be sure to update your profiles with partners, travel managers and travel agencies — wherever your 11-digit MileagePlus number is stored. If you have a MileagePlus credit card, continue to use it as you always have. The miles you earn will continue to credit to your account, even though your MileagePlus account number has changed. If you have a OnePass credit card, continue to use it as well. The miles you earn will continue to credit to your eight-character account number, even though it is now a MileagePlus account |
Although we've been told there will be one airline from the passengers' perspective, it looks like there will be separate areas for some time in the airports where the pre-merge airlines were in separate terminals. MCI's site, flykci.com , has posted that UA flights to EWR, CLE, and IAH will use Terminal C, while other UA flights use A. Can we presume it will be similar at BOS?
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Originally Posted by rove312
(Post 18115310)
Although we've been told there will be one airline from the passengers' perspective, it looks like there will be separate areas for some time in the airports where the pre-merge airlines were in separate terminals. MCI's site, flykci.com , has posted that UA flights to EWR, CLE, and IAH will use Terminal C, while other UA flights use A. Can we presume it will be similar at BOS?
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Shannon - any harm or advantage to use the mileage tool to move our UA RDM over to CO?
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Is this impacting complimentary upgrades on 3/3? Mileage upgrades (domestic)? I have a flight on 3/3 where only 50% of the F cabin is booked, but no one is upgraded (including my waitlisted mileage upgrade).
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Flying Sunday afternoon. I'm flying a PMUA flight and my parents are flying a PMCO flight, both ex-EWR.
1. Will we have trouble doing OLCI on Saturday? 2. How much time should we give ourselves in the airport? (I'm flying international; they're flying domestic. We are all checking luggage.) 3. Will we all be able to check-in together at the Premier Access/eliteAccess desk, as everything will have moved over to a single system? |
Originally Posted by jonu
(Post 18115407)
Is this impacting complimentary upgrades on 3/3? Mileage upgrades (domestic)? I have a flight on 3/3 where only 50% of the F cabin is booked, but no one is upgraded (including my waitlisted mileage upgrade).
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