Will UA use Purser, Lead or Service Mgr? - UA to standardize on "Purser" post-Oct2018
May 27, 2011, 8:39 am
#1
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Will UA use Purser, Lead or Service Mgr? - UA to standardize on "Purser" post-Oct2018
On a recent UA flight a FA kept going on and on about how because of the merger she was no longer a purser but now has to be called a "lead." I asked if there was any material difference in the position and she said no but then continued to rant and rave about the name change.
Is there something more to the change or was this just one long-time UA FA overreacting?
Is there something more to the change or was this just one long-time UA FA overreacting?
May 27, 2011, 9:38 am
#2
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On a recent UA flight a FA kept going on and on about how because of the merger she was no longer a purser but now has to be called a "lead." I asked if there was any material difference in the position and she said no but then continued to rant and rave about the name change.
Is there something more to the change or was this just one long-time UA FA overreacting?
Is there something more to the change or was this just one long-time UA FA overreacting?
EWR has :
NTA - Newark Transatlantic
NLS - Newark Language Speaker
EWR - Newark Domestic
IAH has :
HTA - Houston Transatlantic
HOS - Houston Other Speaker
IAH - Houston Domestic.
It will be interesting to see after the dust settles if they keep the bases seperate or clunk thm all together into 1.
May 27, 2011, 10:40 am
#3
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When I was dealing with a VDB in SFO a few weeks ago, I heard a bunch of UA cabin crew types talking (overly-loud, for my taste) about some of the changes resulting from the merger, and one of the topics that drew laughs and derision was the adoption of CO's "Flight Service Coordinator" title. I was almost tempted to say that I thought the crew was being rather unprofessional, given that there was a full boarding lounge and lots of pax within earshot (including me, standing not 2 feet away at the podium), but decided against it.
May 27, 2011, 10:49 am
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When I was dealing with a VDB in SFO a few weeks ago, I heard a bunch of UA cabin crew types talking (overly-loud, for my taste) about some of the changes resulting from the merger, and one of the topics that drew laughs and derision was the adoption of CO's "Flight Service Coordinator" title. I was almost tempted to say that I thought the crew was being rather unprofessional, given that there was a full boarding lounge and lots of pax within earshot (including me, standing not 2 feet away at the podium), but decided against it.
May 27, 2011, 10:55 am
#5
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DEN-SEA earlier in the week referred to herself as the purser. Same with LAX-LIH & LIH-LAX.
May 27, 2011, 11:01 am
#6
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Hope they keep "purser". There's a lot of pride in that, have talked to a few of them and they talked about the additional training they go through. Many of the leading global airlines seem to use the phrase.
FSC or ISM just seems like mumbo jumbo.
FSC or ISM just seems like mumbo jumbo.
May 27, 2011, 11:05 am
#7
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Also, imagine the alternative meanings one could make of the acronyms.
May 27, 2011, 11:17 am
#8
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Yes, I'm sure it will also result in a serious dilution of GS/1K benefits. Not sure how, but our resident all-knowing 1Ks will figure out a way, for certain.
May 27, 2011, 11:28 am
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When I was dealing with a VDB in SFO a few weeks ago, I heard a bunch of UA cabin crew types talking (overly-loud, for my taste) about some of the changes resulting from the merger, and one of the topics that drew laughs and derision was the adoption of CO's "Flight Service Coordinator" title. I was almost tempted to say that I thought the crew was being rather unprofessional, given that there was a full boarding lounge and lots of pax within earshot (including me, standing not 2 feet away at the podium), but decided against it.
May 27, 2011, 11:36 am
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But it is another example of the CO way prevailing, not that it will make things more efficient in the slightest of course...it's just because it's CO and thus it's obviously the better way of doing/naming.
May 27, 2011, 12:16 pm
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May 27, 2011, 12:25 pm
#14
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The new system should be
Purser -->the most professional men and women in the business
FAs --> the 2nd professional men and women in the business
So the announcement from the Purser will be "Welcome on board, My name is xxx the most professional man/woman on this flight. My colleagues, the 2nd professional men and women in the business, and I will be here for your safety
and cleanness."
So does pilots.
Pilot--> the most professional men and women in the cockpit
co-pilot/1st officer -->the 2nd professional men and women in the cockpit
This is your most professional man/woman in the cockpit speaking...........etc.....
you can listen to the most professional conversation through Ch. 9.
Purser -->the most professional men and women in the business
FAs --> the 2nd professional men and women in the business
So the announcement from the Purser will be "Welcome on board, My name is xxx the most professional man/woman on this flight. My colleagues, the 2nd professional men and women in the business, and I will be here for your safety
and cleanness."
So does pilots.
Pilot--> the most professional men and women in the cockpit
co-pilot/1st officer -->the 2nd professional men and women in the cockpit
This is your most professional man/woman in the cockpit speaking...........etc.....
you can listen to the most professional conversation through Ch. 9.
Last edited by pigx5; May 27, 2011 at 12:35 pm
May 27, 2011, 12:38 pm
#15
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Good on ya to try - but this has absolutely nothing to do with that.
But it is another example of the CO way prevailing, not that it will make things more efficient in the slightest of course...it's just because it's CO and thus it's obviously the better way of doing/naming.
But it is another example of the CO way prevailing, not that it will make things more efficient in the slightest of course...it's just because it's CO and thus it's obviously the better way of doing/naming.