Technical error when claiming missing miles
Jan 20, 2019 | 6:44 am
#1
Original Poster
Join Date: May 2012
Posts: 15
Technical error when claiming missing miles
Every time I try to claim missing miles the last months via Miles and Smiles > My Account > Show My Miles Statement > Claim Missing Miles, I get:
Any ideas of what can be done?
A technical error occurred while processing your flight. Please try again.
Any ideas of what can be done?
Jan 20, 2019 | 8:59 am
#3
Join Date: Jan 2003
Location: HEL
Programs: STE+, used to be with TK but left due to their corruption and political ties
Posts: 4,533
Happened to me as well, had to request it via feedback.
Jan 20, 2019 | 11:51 am
#5
Join Date: Jan 2003
Location: HEL
Programs: STE+, used to be with TK but left due to their corruption and political ties
Posts: 4,533
Jan 26, 2019 | 12:32 pm
#7
Join Date: May 2004
Posts: 2,730
I've had an issue like this with a partner flight (Swiss sold and operated by LX). Oddly it's stretched out into months that it's not been credited, and the other three segments on the tickets were all credited automatically and without requesting.
I haven't wanted to spend a lot of time on it, but every so often I do either try a missing mileage request or attempt to check on the matter.
I'm flying Swiss again in a few days and wonder whether I will have the same problems this time around. TK Elite (originally through status match but now through earned miles) with possibility to reach Elite Plus if all my flights get credited the way I think the would normally.
I haven't wanted to spend a lot of time on it, but every so often I do either try a missing mileage request or attempt to check on the matter.
I'm flying Swiss again in a few days and wonder whether I will have the same problems this time around. TK Elite (originally through status match but now through earned miles) with possibility to reach Elite Plus if all my flights get credited the way I think the would normally.