Oct 28, 2019, 12:32 am
Last edit by: sammyg901
Last Updated: 21 AUG 2021
Due to various changes to the TK IT-system booking partner awards has taken a great step back. Details below.
Online: Potentially working?
See recent (July 2022) posts - it seems possible to ticket *A online IF you can find availability. A lot of availability does not show. If you can see X or I class on ua.com but not on turkishairlines.com then likely a ticket office can assist
Since August 2021 the online *A ticket payment flow is broken ("continue" button does not appear on the credit card entry page) so transactions cannot be completed. No known workarounds
From 18 Nov 19, you may continue to book partner awards online for selected airlines, routes and options. Not all options that you could book with another partner is bookable through the TK website.
Availability could be checked online via the United website without being a MileagePlus member with the book with miles tool at the flight search engine. Note: For UA flights, check 'X' fare bucket, for other airlines check Saver Award.
TK Hotline: Partially working
From recent reports ( fall 2020 ) in this thread, it is now possible to book *A awards from the TK hotline although still, not all agents are capable to do it; you might need to HUACA multiple times to find an agent that knows how to book *A awards. Although, it's strongly suggested to make your own research on availability before calling them.
Sales Office: Working
A sales office could book *A award tickets. You could call, e-mail or visit them in person. Some offices do not answer phones or do not reply to e-mails so visiting them in person would improve your chances to book a *A award ticket.
First class award: Not working
TK has stopped issuing first class awards since at least September 2019.
Due to various changes to the TK IT-system booking partner awards has taken a great step back. Details below.
Online: Potentially working?
See recent (July 2022) posts - it seems possible to ticket *A online IF you can find availability. A lot of availability does not show. If you can see X or I class on ua.com but not on turkishairlines.com then likely a ticket office can assist
Availability could be checked online via the United website without being a MileagePlus member with the book with miles tool at the flight search engine. Note: For UA flights, check 'X' fare bucket, for other airlines check Saver Award.
TK Hotline: Partially working
From recent reports ( fall 2020 ) in this thread, it is now possible to book *A awards from the TK hotline although still, not all agents are capable to do it; you might need to HUACA multiple times to find an agent that knows how to book *A awards. Although, it's strongly suggested to make your own research on availability before calling them.
Sales Office: Working
A sales office could book *A award tickets. You could call, e-mail or visit them in person. Some offices do not answer phones or do not reply to e-mails so visiting them in person would improve your chances to book a *A award ticket.
First class award: Not working
TK has stopped issuing first class awards since at least September 2019.
Everything You need to know about booking Star Alliance awards with Miles&Smiles
Jun 27, 2019, 1:56 pm
#481
Join Date: Apr 2017
Posts: 15
Thank you. That's exactly what I figured someone here would know. Was wondering how long to spin my wheels vs just getting the backup plan booked. Appreciate the response.
Jun 27, 2019, 1:59 pm
#482
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
Jun 27, 2019, 3:34 pm
#483
Join Date: Apr 2017
Posts: 15
If I can, I'll tag one more question: What are the routing rules apart from 4 segments on a one-way? From what I've read, there's no MPM and backtracking is OK. Is there a max connect time? Possible I'm just going over that and can adjust something in between.
Jun 27, 2019, 5:58 pm
#484
Join Date: Feb 2017
Location: FRA
Programs: M&M FTL, TK*EPL, A3*G, HH Diamond
Posts: 125
I see. How much do they charge in miles and cash for HNL-ICN-SYD (however I'm interested in SYD-ICN-HNL, but just curious about fees)
Jul 5, 2019, 10:02 am
#485
Join Date: Oct 2013
Location: San Francisco
Programs: HH Gold, IHG Plat
Posts: 137
Hello All. I am hoping that someone can help me with these questions:
What is the cost in M&S miles for a one-way award in United First Class that is entirely within the USA (i.e., a domestic award)? I think it is either 12.5k or 20k miles, but am not sure which.
I believe the Turkish Airlines San Francisco ticket office is actually their ticket counter at SFO, and that it is open daily from 2 to 5 PM. Am I correct? Has anyone visited this ticket office in person to book an award ticket and, if so, what was your experience like?
Has anyone booked a ticket using M&S miles to fly United from SFO to HNL or OGG? How many miles did it cost you?
I read through most of this forum, but I didn’t see any of the information I am seeking. Thanks in advance for any answers!
What is the cost in M&S miles for a one-way award in United First Class that is entirely within the USA (i.e., a domestic award)? I think it is either 12.5k or 20k miles, but am not sure which.
I believe the Turkish Airlines San Francisco ticket office is actually their ticket counter at SFO, and that it is open daily from 2 to 5 PM. Am I correct? Has anyone visited this ticket office in person to book an award ticket and, if so, what was your experience like?
Has anyone booked a ticket using M&S miles to fly United from SFO to HNL or OGG? How many miles did it cost you?
I read through most of this forum, but I didn’t see any of the information I am seeking. Thanks in advance for any answers!
Jul 5, 2019, 10:41 am
#486
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Hello All. I am hoping that someone can help me with these questions:
What is the cost in M&S miles for a one-way award in United First Class that is entirely within the USA (i.e., a domestic award)? I think it is either 12.5k or 20k miles, but am not sure which.
I believe the Turkish Airlines San Francisco ticket office is actually their ticket counter at SFO, and that it is open daily from 2 to 5 PM. Am I correct? Has anyone visited this ticket office in person to book an award ticket and, if so, what was your experience like?
Has anyone booked a ticket using M&S miles to fly United from SFO to HNL or OGG? How many miles did it cost you?
I read through most of this forum, but I didn’t see any of the information I am seeking. Thanks in advance for any answers!
What is the cost in M&S miles for a one-way award in United First Class that is entirely within the USA (i.e., a domestic award)? I think it is either 12.5k or 20k miles, but am not sure which.
I believe the Turkish Airlines San Francisco ticket office is actually their ticket counter at SFO, and that it is open daily from 2 to 5 PM. Am I correct? Has anyone visited this ticket office in person to book an award ticket and, if so, what was your experience like?
Has anyone booked a ticket using M&S miles to fly United from SFO to HNL or OGG? How many miles did it cost you?
I read through most of this forum, but I didn’t see any of the information I am seeking. Thanks in advance for any answers!
It's really hard to find UA Domestic First Saver award tickets so your chances to book a flight in UA First with M&S miles are almost none.
I am not sure if there is a city office at SFO but the airport office should also be helpful in your case.
A round trip US domestic flight would cost 20.000 in Economy and 30.000 in Domestic First regardless of the route. One-way tickets would cost %50 of the round-trip amounts. So, a SFO-LAX flight and a SFO-EWR flight cost the same.
Jul 5, 2019, 1:48 pm
#487
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
The only "office" is the ticketing counter at the airport, located next to the check-in counters for the daily TK80 flight.
Obviously, only open during check-in times for the aforementioned flight.
I never used them to buy a ticket (they seem to be most busy with collecting payments for overweight baggage).
I have booked all my Star Alliance award flights via the hotline - just be prepared to give them the exact flight numbers you want to book. Payment via hotline is also possible now.
Jul 5, 2019, 7:46 pm
#488
Join Date: Oct 2011
Posts: 209
Is it not possible to book flights on Turkish metal via the website? For example I just searched for a Cun-Ist flight on Turkish metal for a date in October for for 45k miles on way. I just wanted to know if I can ticket this entirely online before I transfer the miles.
Also is there a list somewhere of the ticketing offices that are located stateside?
Also is there a list somewhere of the ticketing offices that are located stateside?
Jul 5, 2019, 7:53 pm
#489
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
Is it not possible to book flights on Turkish metal via the website? For example I just searched for a Cun-Ist flight on Turkish metal for a date in October for for 45k miles on way. I just wanted to know if I can ticket this entirely online before I transfer the miles.
Also is there a list somewhere of the ticketing offices that are located stateside?
Also is there a list somewhere of the ticketing offices that are located stateside?
You can find a list of sales offices here: https://www.turkishairlines.com/en-u.../get-in-touch/
Jul 5, 2019, 10:52 pm
#490
Join Date: Oct 2011
Posts: 209
Sure, if there is availability and if the flight(s) are on TK metal there should be no issue to buy the ticket entirely online. I have done it many times.
You can find a list of sales offices here: https://www.turkishairlines.com/en-u.../get-in-touch/
You can find a list of sales offices here: https://www.turkishairlines.com/en-u.../get-in-touch/
Any specific office people recommend that will ticket over email? Is the one in Toronto considered the better one? Thanks for the quick reply!
Jul 5, 2019, 11:05 pm
#491
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
I was under the impression that you still have to go to the ticketing office or email them certain information after booking a flight on TK metal online, is that not correct?
Any specific office people recommend that will ticket over email? Is the one in Toronto considered the better one? Thanks for the quick reply!
Any specific office people recommend that will ticket over email? Is the one in Toronto considered the better one? Thanks for the quick reply!
For flights on Star Alliance members (non-TK) the website is buggy, but hotline works well - you can even do payment via the phone (which previously had to be done at the sales office for non-TK flights - maybe this is what you are referring to).
Jul 5, 2019, 11:06 pm
#492
Join Date: Nov 2003
Location: Our Nation's Capital
Posts: 357
I'm sure you could. Can't right now.
If I can, I'll tag one more question: What are the routing rules apart from 4 segments on a one-way? From what I've read, there's no MPM and backtracking is OK. Is there a max connect time? Possible I'm just going over that and can adjust something in between.
If I can, I'll tag one more question: What are the routing rules apart from 4 segments on a one-way? From what I've read, there's no MPM and backtracking is OK. Is there a max connect time? Possible I'm just going over that and can adjust something in between.
Jul 6, 2019, 4:18 am
#493
Join Date: Oct 2011
Posts: 209
No need to send anything to the sales office - it can all be done online. As I mentioned, have done it myself many times. For flights on TK metal the process works very well!
For flights on Star Alliance members (non-TK) the website is buggy, but hotline works well - you can even do payment via the phone (which previously had to be done at the sales office for non-TK flights - maybe this is what you are referring to).
Jul 6, 2019, 9:30 am
#494
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
In any case, if your flight is on TK metal, you can book your award ticket also via app and website. It works well as long as all flights are on TK.
Why don't you do a "dummy booking" via the website to see if flights are available etc before transferring your miles?
Jul 7, 2019, 12:13 am
#495
Join Date: Oct 2011
Posts: 209
Hm, maybe others can chip in - I had status with TK for years... but I don't see any reason (and have never heard) that the ability to ticket over the phone is dependent on the status.
In any case, if your flight is on TK metal, you can book your award ticket also via app and website. It works well as long as all flights are on TK.
Why don't you do a "dummy booking" via the website to see if flights are available etc before transferring your miles?