Oct 28, 2019, 12:32 am
Last edit by: sammyg901
Last Updated: 21 AUG 2021
Due to various changes to the TK IT-system booking partner awards has taken a great step back. Details below.
Online: Potentially working?
See recent (July 2022) posts - it seems possible to ticket *A online IF you can find availability. A lot of availability does not show. If you can see X or I class on ua.com but not on turkishairlines.com then likely a ticket office can assist
Since August 2021 the online *A ticket payment flow is broken ("continue" button does not appear on the credit card entry page) so transactions cannot be completed. No known workarounds
From 18 Nov 19, you may continue to book partner awards online for selected airlines, routes and options. Not all options that you could book with another partner is bookable through the TK website.
Availability could be checked online via the United website without being a MileagePlus member with the book with miles tool at the flight search engine. Note: For UA flights, check 'X' fare bucket, for other airlines check Saver Award.
TK Hotline: Partially working
From recent reports ( fall 2020 ) in this thread, it is now possible to book *A awards from the TK hotline although still, not all agents are capable to do it; you might need to HUACA multiple times to find an agent that knows how to book *A awards. Although, it's strongly suggested to make your own research on availability before calling them.
Sales Office: Working
A sales office could book *A award tickets. You could call, e-mail or visit them in person. Some offices do not answer phones or do not reply to e-mails so visiting them in person would improve your chances to book a *A award ticket.
First class award: Not working
TK has stopped issuing first class awards since at least September 2019.
Due to various changes to the TK IT-system booking partner awards has taken a great step back. Details below.
Online: Potentially working?
See recent (July 2022) posts - it seems possible to ticket *A online IF you can find availability. A lot of availability does not show. If you can see X or I class on ua.com but not on turkishairlines.com then likely a ticket office can assist
Availability could be checked online via the United website without being a MileagePlus member with the book with miles tool at the flight search engine. Note: For UA flights, check 'X' fare bucket, for other airlines check Saver Award.
TK Hotline: Partially working
From recent reports ( fall 2020 ) in this thread, it is now possible to book *A awards from the TK hotline although still, not all agents are capable to do it; you might need to HUACA multiple times to find an agent that knows how to book *A awards. Although, it's strongly suggested to make your own research on availability before calling them.
Sales Office: Working
A sales office could book *A award tickets. You could call, e-mail or visit them in person. Some offices do not answer phones or do not reply to e-mails so visiting them in person would improve your chances to book a *A award ticket.
First class award: Not working
TK has stopped issuing first class awards since at least September 2019.
Everything You need to know about booking Star Alliance awards with Miles&Smiles
Jan 31, 2023, 7:23 am
#1666
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,913
On Aegean site booking award ticket with TK is not possible. Only by phone. Aegean agent on phone found no availability.
Can I buy a ticket from TK website (ATH - KUL) and upgrade to business using Star Alliance miles? I will call them too but barely answer and I dont want to end up flying economy on a 11 hour flight
Can I buy a ticket from TK website (ATH - KUL) and upgrade to business using Star Alliance miles? I will call them too but barely answer and I dont want to end up flying economy on a 11 hour flight
Jan 31, 2023, 1:02 pm
#1667
Join Date: Jan 2017
Posts: 154
It is Star Alliance not Aegean miles. But if I can't why I should contact them?
Jan 31, 2023, 6:22 pm
#1668
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,128
Feb 1, 2023, 12:11 am
#1669
Join Date: Mar 2017
Location: Singapore & Globe trotting
Programs: QR Gold, ITA Club Executive, Hilton Gold, GHA Titanium, Taj Gold, Accor Gold, Marriott Gold Elite
Posts: 427
Feb 1, 2023, 12:52 am
#1670
Join Date: Jan 2017
Posts: 154
These are product of bank reward
Used many times to buy ticket with TK on Aegean Site.
Anyway I called Aegean and prompt me to their website according to which only Y and B TK tickets can be upgraded. He also suggested me to verify with them but TK already told me to speak with Aegean.
These fares cost 1100-1200. For 1400 I could fly Jordanian full business or book Qatar economy for 700 and upgrade the longer leg.
Feb 1, 2023, 1:05 am
#1671
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,913
Not true. Within Star Alliance, miles from one partner airline can be used to upgrade a flight with another partner airline. However, not all fare classes are upgradable this way. Here's an example for SQ - https://www.singaporeair.com/saar5/p...ssUpgrades.pdf. One can also use United miles to upgrade a flight on TK. Not sure about Aegean specifically, but logic would say it should be possible.
Now I understand that we are talking about "bank /credit card" miles/points which can be transferred to Aegean, TK or other anther Star Alliance partner and used there. The OP has already found out that Aegean will only upgrade TK flights if booked in very high/expensive revenue class.
It would be much better for the OP to transfer the miles/points to TK M&S and book TK flight there, but apparently the agents can see availability. Do the OP see availability online/on the TK website?
Last edited by SK AAR; Feb 1, 2023 at 1:10 am
Feb 1, 2023, 8:35 am
#1672
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,128
Sure
These are product of bank reward
Used many times to buy ticket with TK on Aegean Site.
Anyway I called Aegean and prompt me to their website according to which only Y and B TK tickets can be upgraded. He also suggested me to verify with them but TK already told me to speak with Aegean.
These fares cost 1100-1200. For 1400 I could fly Jordanian full business or book Qatar economy for 700 and upgrade the longer leg.
These are product of bank reward
Used many times to buy ticket with TK on Aegean Site.
Anyway I called Aegean and prompt me to their website according to which only Y and B TK tickets can be upgraded. He also suggested me to verify with them but TK already told me to speak with Aegean.
These fares cost 1100-1200. For 1400 I could fly Jordanian full business or book Qatar economy for 700 and upgrade the longer leg.
B and Y booking classes are most expensive economy class ones, so that fare range above is logical.
Last edited by Jaenks; Feb 1, 2023 at 5:13 pm Reason: typo
Feb 1, 2023, 1:27 pm
#1673
Join Date: Jan 2017
Posts: 154
Chill. You read my reply in the wrong way. My point was that if you have miles with Aegean you can't talk to TK about upgrading; you need to contact Aegean about upgrading (TK flights). The OP has posted in the TK forum so I assumed that the OP inquired about contacting TK about upgrading flights with Aegean miles/points.
Now I understand that we are talking about "bank /credit card" miles/points which can be transferred to Aegean, TK or other anther Star Alliance partner and used there. The OP has already found out that Aegean will only upgrade TK flights if booked in very high/expensive revenue class.
It would be much better for the OP to transfer the miles/points to TK M&S and book TK flight there, but apparently the agents can see availability. Do the OP see availability online/on the TK website?
Now I understand that we are talking about "bank /credit card" miles/points which can be transferred to Aegean, TK or other anther Star Alliance partner and used there. The OP has already found out that Aegean will only upgrade TK flights if booked in very high/expensive revenue class.
It would be much better for the OP to transfer the miles/points to TK M&S and book TK flight there, but apparently the agents can see availability. Do the OP see availability online/on the TK website?
This is something I hear for the first time.
While browsing in Aegean site registered, I noticed a message saying that redeeming miles with TK and UA is only possible by phone.Since last October.
I called and for the next two months not a single award flight could be found. In Turkish website all flights are available for sale of course.
Feb 1, 2023, 1:33 pm
#1674
Join Date: Jan 2017
Posts: 154
Thanks. So, bank rewards points were converted to your A3 account as miles, correct? If so, they are A3 miles, not Star Alliance miles as such(which yet do not exsist) usable by A3 t&c for Star Alliance and other A3 partner redemptions.
B and Y booking classes are most expensive economy class ones, so that fare range above is logical.
B and Y booking classes are most expensive economy class ones, so that fare range above is logical.
Feb 4, 2023, 10:22 am
#1675
Join Date: Mar 2020
Programs: United Platinum, AA Plat Pro, Hyatt Globalist, IHG Plat Elite
Posts: 49
Does anyone know how long it takes for an award booking to be ticketed over the phone? Thinking of booking a same day UA flight but I need to call in, so not sure if it's doable.
Feb 4, 2023, 11:28 am
#1676
Join Date: Jul 2000
Posts: 3,753
How to Book More Than One Ticket Online?
When I try to book for more than one person, I get the message: "The first award ticket can only be issued under your name. If you want to have it issued for a loved one, please contact the nearest sales office."
I'm not understanding - if you can only book one ticket online, why does the website let you select more than one? Is there a way around this restriction?
I'd like to book online rather than trying to find a cooperative ticket office.
I'm not understanding - if you can only book one ticket online, why does the website let you select more than one? Is there a way around this restriction?
I'd like to book online rather than trying to find a cooperative ticket office.
Feb 4, 2023, 5:04 pm
#1677
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,913
Feb 4, 2023, 5:20 pm
#1678
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,913
When I try to book for more than one person, I get the message: "The first award ticket can only be issued under your name. If you want to have it issued for a loved one, please contact the nearest sales office."
I'm not understanding - if you can only book one ticket online, why does the website let you select more than one? Is there a way around this restriction?
I'd like to book online rather than trying to find a cooperative ticket office.
I'm not understanding - if you can only book one ticket online, why does the website let you select more than one? Is there a way around this restriction?
I'd like to book online rather than trying to find a cooperative ticket office.
unable to book award ticket for 2 pax on website - FlyerTalk Forums
Might be a temporary IT glitch,
Feb 5, 2023, 7:14 pm
#1679
Join Date: Jul 2000
Posts: 3,753
Do I Really Need t Stop by the TK Ticket Office?
I just booked a UA flight to MEX by calling TK reservations. Kind of a blast form the past making a reservation by talking to an agent and spelling names.
She said that before flying I need to stop by the TK office to show them my my credit card. Do I really need to? When I look in the UA reservation it reflects that the ticket was issued. Or am I going to find that it won't issue me a boarding pass?
She said that before flying I need to stop by the TK office to show them my my credit card. Do I really need to? When I look in the UA reservation it reflects that the ticket was issued. Or am I going to find that it won't issue me a boarding pass?
Feb 5, 2023, 11:12 pm
#1680
Join Date: Dec 2008
Posts: 3,032
I just booked a UA flight to MEX by calling TK reservations. Kind of a blast form the past making a reservation by talking to an agent and spelling names.
She said that before flying I need to stop by the TK office to show them my my credit card. Do I really need to? When I look in the UA reservation it reflects that the ticket was issued. Or am I going to find that it won't issue me a boarding pass?
She said that before flying I need to stop by the TK office to show them my my credit card. Do I really need to? When I look in the UA reservation it reflects that the ticket was issued. Or am I going to find that it won't issue me a boarding pass?