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Miles&Smiles Elite is no more Star Gold card... [in some computer systems]

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Miles&Smiles Elite is no more Star Gold card... [in some computer systems]

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Old Apr 9, 2018, 10:42 am
  #106  
 
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,602
Originally Posted by Ghentleman
My experience with this issue: LH would not recognize my TK*G but UA would.
Turns out TK has my First and Last names switched and LH checks if names match.
Resolved by contacting TK through their website feedback form.
Now LH recognizes my TK*G
By experience, I can tell that you need to careful with this indeed. TK is very nasty strict on spelling and if any special letters, you are in problems. I suffer from this all the time and TK is unhelpful.
FFlash is offline  
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Old Jan 5, 2022, 4:36 am
  #107  
 
Join Date: Oct 2018
Location: Antwerp
Programs: Quite a few...
Posts: 72
Four years on and the problem still exists. TK Elite and the system won't recognise me as *G. Tried with or without 'TK' - LH, UA, AC.
Flying Victor is offline  
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