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How do TK upgrades using miles work?

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Old Sep 4, 2014 | 8:50 am
  #1  
Original Poster
 
Join Date: Mar 2008
Location: BNE, Australia
Programs: TK *A Gold, VA Silver
Posts: 80
How do TK upgrades using miles work?

I've done a search, but haven't found any information about this in these forums, so thought I'd ask.

I'm flying LHR-IST-ACC and back at the end of this month, and would quite like an upgrade for the IST-ACC legs both ways.

How do I do it? There's plenty of information telling me it'll be 15,000 miles, but not much about how I can actually claim this. One page that I can't find any more says I just ask at checkin: is that correct? Seems a bit last-minute.

Is it possible to upgrade one portion of the flight (IST-ACC) without upgrading the LHR-IST bit?

I'm flying Y, so suspect it's an upgrade to CC (whatever that is) or business.
James Cridland is offline  
Old Sep 4, 2014 | 11:30 am
  #2  
 
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,359
IST - LHR unlikely be upgraded to CC since 777s are very busy plying long hauls.

IST - ACC, yes, you can upgrade just one segment. I prefer just calling TK, there should be a UK specific reservation line. Just the the agent you want to upgrade with miles.
vincewy is offline  
Old Sep 5, 2014 | 8:47 am
  #3  
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Join Date: Aug 2010
Programs: TK Elite, SAS EBG, Hilton Gold, QR Silver
Posts: 2,307
Hmm are you sure you want to spend your miles on that upgrade? I believe the IST-ACC route will be operated by a 737 with regular recliner seats, hardly worth wasting your miles for. I would rather suggest that you save up those miles for an award ticket instead. 45K is enough for a one-way to North America in Business.
LH4116 is offline  
Old Sep 19, 2014 | 3:52 pm
  #4  
Original Poster
 
Join Date: Mar 2008
Location: BNE, Australia
Programs: TK *A Gold, VA Silver
Posts: 80
Reporting back...

I've upgraded IST-ACC. It took a 23 minute call to a Turkish number that was punctuated with people randomly forwarding my call to other people, at least two that spoke no English at all, one person who said they couldn't change any of my booking without the travel agent who booked it calling, and one person who managed to upgrade me but cut me off halfway through the procedure (and I only later discovered he'd managed to do it by looking at my booking online). It isn't 15,000 miles either: I can't actually tell you how much it is, but it's more than 17,000 by the sound of things.

LH4116 makes a good point: but I have over 450,000 Avios waiting to be used, and very rarely find the time to make award redemptions (and almost never manage to get the flight dates I need either). I am unlikely to ever use them. Upgrades are by far the most attractive use of these miles - I run a *G account for lounge access (and luggage allowances) only.
James Cridland is offline  
Old Sep 21, 2014 | 8:17 am
  #5  
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Join Date: Mar 2008
Location: BNE, Australia
Programs: TK *A Gold, VA Silver
Posts: 80
Hmm. Seems he didn't upgrade it - and instead cancelled it.
James Cridland is offline  


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