Sep 8, 2017, 8:42 am
Last edit by: flyerby
E+ members receive two upgrade vouchers per membership year that can be used as system-wide upgrades. Vouchers are not delivered to E+ status holders in physical or electronic form and only exist on the screens of TK agents.
It is advisable to call TK to verify the number of vouchers you have prior to and after the upgrade (unless you have no vouchers left).
Upgrades are done by calling TK CS or a local TK office (by phone or email).
One voucher is needed to upgrade per direction. For example, the itinerary LHR-IST-BKK will need one voucher to upgrade, and the itinerary LHR-IST-BKK-IST-LHR will need two vouchers. If an agent tells you otherwise, HUCA.
How to find itineraries with availability for a voucher upgrade?
Find an itinerary in any class in Y that has 4 seats left in J booking class on the same itinerary as the Y. To be extra cautious, you may also check the individual legs (when applicable) for 4 seats left in J booking class. For example, for the itinerary LHR-IST-BKK, check at least that LHR-IST-BKK has 4 seats left in J booking class, and in addition, check LHR-IST and IST-BKK individually too.
You can no longer check for upgrade availability without having an e-ticket number.
A relatively low-risk method of proceeding is therefore...
1) Reserve a ticket online with TK but don't pay for the ticket yet. Just put it on hold for 48 hours for free for E+ members.
2) Book an economy class ticket on the same itinerary with a reputable USA-based OTA that offers a 24-hour cooling-off / full refund period.
3) Once you have received your e-ticket number, go to Manage Booking on the TK website and check if TK has offered a business upgrade with miles for your intineray. Any segment eligible for an upgrade with miles on the website is also eligible for an upgrade with E+ vouchers.
4) Another option would be to call TK CS and ask an agent to check if the ticket in (2) is upgradeable with your vouchers. Do not upgrade this ticket; just check.
5) Once availability is confirmed for your itinerary, pay for the ticket in (1). Upon payment and ticketing, call TK CS to ask an agent to upgrade this ticket.
6) Cancel for free the ticket in (2).
Another even lower-risk method would be to skip (1) and just upgrade the ticket in (2). If unsuccessful with the E+ upgrade, you can proceed to cancel your economy ticket within the 24-hour cooling-off period. Going with this route, you would then have to be in contact with the OTA and not TK in cases of schedule change, cancellation, or IRROP, which is not usually advisable unless you really have to.
You might be asked to enter a PIN number via an automatic system to access your vouchers; this is the PIN you use to log on to your TK M&S account.
It is advisable to call TK to verify the number of vouchers you have prior to and after the upgrade (unless you have no vouchers left).
Upgrades are done by calling TK CS or a local TK office (by phone or email).
One voucher is needed to upgrade per direction. For example, the itinerary LHR-IST-BKK will need one voucher to upgrade, and the itinerary LHR-IST-BKK-IST-LHR will need two vouchers. If an agent tells you otherwise, HUCA.
How to find itineraries with availability for a voucher upgrade?
Find an itinerary in any class in Y that has 4 seats left in J booking class on the same itinerary as the Y. To be extra cautious, you may also check the individual legs (when applicable) for 4 seats left in J booking class. For example, for the itinerary LHR-IST-BKK, check at least that LHR-IST-BKK has 4 seats left in J booking class, and in addition, check LHR-IST and IST-BKK individually too.
You can no longer check for upgrade availability without having an e-ticket number.
A relatively low-risk method of proceeding is therefore...
1) Reserve a ticket online with TK but don't pay for the ticket yet. Just put it on hold for 48 hours for free for E+ members.
2) Book an economy class ticket on the same itinerary with a reputable USA-based OTA that offers a 24-hour cooling-off / full refund period.
3) Once you have received your e-ticket number, go to Manage Booking on the TK website and check if TK has offered a business upgrade with miles for your intineray. Any segment eligible for an upgrade with miles on the website is also eligible for an upgrade with E+ vouchers.
4) Another option would be to call TK CS and ask an agent to check if the ticket in (2) is upgradeable with your vouchers. Do not upgrade this ticket; just check.
5) Once availability is confirmed for your itinerary, pay for the ticket in (1). Upon payment and ticketing, call TK CS to ask an agent to upgrade this ticket.
6) Cancel for free the ticket in (2).
Another even lower-risk method would be to skip (1) and just upgrade the ticket in (2). If unsuccessful with the E+ upgrade, you can proceed to cancel your economy ticket within the 24-hour cooling-off period. Going with this route, you would then have to be in contact with the OTA and not TK in cases of schedule change, cancellation, or IRROP, which is not usually advisable unless you really have to.
You might be asked to enter a PIN number via an automatic system to access your vouchers; this is the PIN you use to log on to your TK M&S account.
Elite Plus upgrade voucher
Apr 14, 2018, 9:44 pm
#361
Join Date: Jan 2008
Programs: TK Elite+, DL Plat, Bonvoy Gold, IHG Spire, IC Ambassador, Hilton Gold
Posts: 186
Who didn’t offer? Call center or local office? Call center will never offer this. Local office - yes, especially if you have circumstances. I was traveling with a companion. One ticket paid J and the other an award. Local office sent one email to TK center and they opened TLV-IST I class.
Apr 14, 2018, 11:49 pm
#362
Join Date: Mar 2013
Location: CDG
Programs: TK Elite
Posts: 1,611
Doing a bit more research I think I understand better, the married segments, in my case CDG-IST-SIN showed J, but when you searched for them separately (i/e CDG-IST & then IST-SIN), CDG-IST didn't pull up any J for the flight I wanted.
So I guess that's how i works.
PS: What are the mileage earning rules for the vouchers? Before the upgrades were processed the projected miles earned were that of economy class U (25%) but since the agent processed the booking, the projected earnings have changed to that of Business class J! I assume it's just an error & I will only be credited miles for economy class U?
So I guess that's how i works.
PS: What are the mileage earning rules for the vouchers? Before the upgrades were processed the projected miles earned were that of economy class U (25%) but since the agent processed the booking, the projected earnings have changed to that of Business class J! I assume it's just an error & I will only be credited miles for economy class U?
Last edited by AirCanada881; Apr 15, 2018 at 12:04 am
Apr 15, 2018, 12:58 am
#363
Join Date: Mar 2016
Location: Cologne
Programs: FB Plat, IHG RA Spire, TK Elite+, HH Diamond, LH SEN, Marriott Titanium
Posts: 972
Doing a bit more research I think I understand better, the married segments, in my case CDG-IST-SIN showed J, but when you searched for them separately (i/e CDG-IST & then IST-SIN), CDG-IST didn't pull up any J for the flight I wanted.
So I guess that's how i works.
PS: What are the mileage earning rules for the vouchers? Before the upgrades were processed the projected miles earned were that of economy class U (25%) but since the agent processed the booking, the projected earnings have changed to that of Business class J! I assume it's just an error & I will only be credited miles for economy class U?
So I guess that's how i works.
PS: What are the mileage earning rules for the vouchers? Before the upgrades were processed the projected miles earned were that of economy class U (25%) but since the agent processed the booking, the projected earnings have changed to that of Business class J! I assume it's just an error & I will only be credited miles for economy class U?
Apr 15, 2018, 1:08 am
#364
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,871
Doing a bit more research I think I understand better, the married segments, in my case CDG-IST-SIN showed J, but when you searched for them separately (i/e CDG-IST & then IST-SIN), CDG-IST didn't pull up any J for the flight I wanted.
So I guess that's how i works.
So I guess that's how i works.
Apr 18, 2018, 9:07 pm
#366
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,360
There's also another crazy situation within married segments themselves, I have see one with shorter (thus more convenient) connection without J but the longer connection has J availability.
May 25, 2018, 10:40 am
#367
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
I'm leaping in to give a late answer to this, because it originally received one that might have been unintentionally misleading.
Upgrade an UK-origin, APD liable flight using any instrument, miles, or vouchers and you (or more correctly, the airline) must pay the higher level of APD. An upgrade required for operational reasons escapes this.
Of course, the airline doesn't have to pass the charge on to the passenger (through goodwill, or ignorance), but I'm pretty sure most will do so.
Upgrading my LHR-IST-KUL trip would cost me over £70. Upgrading just the IST-KUL bit costs only the miles....
Jun 2, 2018, 10:16 pm
#368
Join Date: Mar 2010
Location: Europe/SEA
Programs: TK E+, Bonvoy LT Plat, Hilton Diamond, IHG Platinum, Dusit Gold
Posts: 1,714
Have successfully redeemed my first set of vouchers.. Stopover in istanbul didn't work though.... I think it's a stupid rule :\ had to pick a connection with less than 24h stopover and with the new airport beeing further away i took the shortest connection
Jun 3, 2018, 4:34 am
#369
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Another friendliness seems to be that any (paid) fare class in Y is valid for upgrade.
Jun 3, 2018, 5:37 am
#370
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,871
Correct. I was even able to upgrade BKK-IST-LAX with only a single voucher.
Last edited by flyerby; Jun 3, 2018 at 5:59 am
Jun 3, 2018, 5:46 am
#371
Join Date: Mar 2010
Location: Europe/SEA
Programs: TK E+, Bonvoy LT Plat, Hilton Diamond, IHG Platinum, Dusit Gold
Posts: 1,714
a stopover in istanbul would be good for turkish economy though :P i had a 5 nights stopover planned, skipping it now and spend my money at final destination =))
Jun 10, 2018, 9:48 am
#373
Join Date: Jun 2018
Posts: 8
I have two business upgrades using TK certificates but I'm running for another *A FFP this year. Can I credit the original economy miles (in this case in V class) to another milleage program even though the M&S number is already in the new J booking? If the airline allows it, how can it be done, I ask to change the FFP number at the check-in counter? Thanks.
Last edited by ranp07; Jun 10, 2018 at 9:51 am Reason: Mistake
Jun 10, 2018, 11:05 am
#374
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
I have two business upgrades using TK certificates but I'm running for another *A FFP this year. Can I credit the original economy miles (in this case in V class) to another milleage program even though the M&S number is already in the new J booking? If the airline allows it, how can it be done, I ask to change the FFP number at the check-in counter? Thanks.
Jun 10, 2018, 5:09 pm
#375
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,053
I have two business upgrades using TK certificates but I'm running for another *A FFP this year. Can I credit the original economy miles (in this case in V class) to another milleage program even though the M&S number is already in the new J booking? If the airline allows it, how can it be done, I ask to change the FFP number at the check-in counter? Thanks.
Check-in counter is probably the only place where this might work. On the return leg of your ticket...