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Old Dec 9, 2017 | 11:40 am
  #1  
tya
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Unhappy Wrong current address

Hi Guys!

I am new to the thread and TTPs! I finally did my Global Entry interview at LAX this past fall, but haven't received my membership card. And I only found out when I checked the website again today that, the officer who interviewed me seemed to have updated my address wrong. I live on a 36th Street but he put in 37th.

Now I just want to clarify a few things.
1) I don't need a physical card to use GE at airport checkpoints, right? What about GE at YVR? (i.e. I can just use my passport to pass through?)
2) When I tried to report a lost card, it asks to charge me additional $25 and another interview. Is there any way I can avoid that fee? (since I really don't think it's my fault. If anything I am a mere victim)
3) I believe I should definitely change my "current address," but it seems that I will need to report to a GE interview location for another interview? Do I need to make an appointment? Or do I just walk into any? What about the Pre-Clearance at YVR?

Many thanks!
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Old Dec 9, 2017 | 12:38 pm
  #2  
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Originally Posted by tya
Hi Guys!

I am new to the thread and TTPs! I finally did my Global Entry interview at LAX this past fall, but haven't received my membership card. And I only found out when I checked the website again today that, the officer who interviewed me seemed to have updated my address wrong. I live on a 36th Street but he put in 37th.

Now I just want to clarify a few things.
1) I don't need a physical card to use GE at airport checkpoints, right? What about GE at YVR? (i.e. I can just use my passport to pass through?)
You can use your passport at YVR Global Entry kiosk. If you want to use NEXUS/Global Entry security check line at YVR, you need to show your NEXUS/Global Entry card. Otherwise you have to use regular security line.

2) When I tried to report a lost card, it asks to charge me additional $25 and another interview. Is there any way I can avoid that fee? (since I really don't think it's my fault. If anything I am a mere victim)
It is a standard fee for a new card. If you do not wish to pay, then you will not receive a new card. Too bad you did not verify your new address at your interview. If you go to Canada, why not apply for NEXUS now for only $50. This way you have easy access to Canada and a NEXUS card. If you want longest bonus days, schedule your NEXUS appointment one day after your birthday. You NEXUS card will then be valid for 5 years and 364 days.

3) I believe I should definitely change my "current address," but it seems that I will need to report to a GE interview location for another interview? Do I need to make an appointment? Or do I just walk into any? What about the Pre-Clearance at YVR?
​​​​​​​
You can change your address online. If in person, an appointment is not necessary.

​​​​​​​Good luck.

Last edited by 1KChinito; Dec 9, 2017 at 12:44 pm
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Old Dec 9, 2017 | 2:03 pm
  #3  
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Exclamation Moderator's Note:

[MENTION=22732]1KChinito[/MENTION] is spot on.

There are existing threads discussing each of these issues:
For indexing and future search purposes, please continue discussing the OP's questions in the relevant threads.

Thank you,

TWA884
Travel Safety Security co-moderator
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