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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Aug 29, 2020, 9:49 am
  #1411  
 
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
Originally Posted by GUWonder
4/21 = April ___, 2021
4/26 = April ___, 2026

In both cases, it's expiring on the same day of birth in April. The renewal just added 5 years more to the what was the previous expiration year of 2021.
Thanks. I was treating them literally, month and day (April 21 vs April 26). Maybe I was posting before drinking enough coffee this morning.
cheltzel is offline  
Old Aug 31, 2020, 3:55 pm
  #1412  
 
Join Date: Jan 2019
Posts: 48
Renewal Timespan

Originally Posted by squeakr
Spouse applied for renewal Oct 17 2019
Approved today

For prior renewals he’s always had to interview but not this time!
Great news! It took pretty much the same amount of time for me, my renewal from 30 Oct 2019 just came through, no interview required; 10 months nearly to the day. It's now good until my birthday in 2025.
seakrait is offline  
Old Sep 1, 2020, 6:33 am
  #1413  
 
Join Date: Aug 2011
Posts: 31
Originally Posted by chuck1
Renewed mid Oct 2019. Got my renewal today - so about 10 months.
This gives me hope that my renewal will come soon...as of this morning, I'm at 287 days...
scubaerin is offline  
Old Sep 1, 2020, 11:30 am
  #1414  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Gives me hope that I'll get my renewal in about 3 months (renewed in Jan. 2020)
drewguy is offline  
Old Sep 5, 2020, 8:56 am
  #1415  
 
Join Date: Aug 2017
Programs: Delta
Posts: 270
Originally Posted by drewguy
Gives me hope that I'll get my renewal in about 3 months (renewed in Jan. 2020)
I applied for my renewal in March. Just stuck in "Pending Review". How is it that some who applied later are getting their renewals remarkably fast - clearly they don't process the applications in order.

Meanwhile, one of the documents I had submitted back then has since expired and I have a replacement (Driver's License). I hope the fact that the document submitted has expired since I submitted it doesn't further cause my application to be tossed or ignored based on some cursory validation. There's no way to update these things online in a pending application, it seems like the only way to update anything is by providing corrections at an interview or by re-filing the application.
Bandicoot is offline  
Old Sep 5, 2020, 10:39 am
  #1416  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
Originally Posted by Bandicoot
Meanwhile, one of the documents I had submitted back then has since expired and I have a replacement (Driver's License). I hope the fact that the document submitted has expired since I submitted it doesn't further cause my application to be tossed or ignored based on some cursory validation. There's no way to update these things online in a pending application, it seems like the only way to update anything is by providing corrections at an interview or by re-filing the application.
Correct. Please refer to the following thread:TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Sep 5, 2020, 1:55 pm
  #1417  
Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
 
Join Date: Jan 2001
Location: San Francisco CA
Programs: UA, Hilton, Priceline, AirBnB
Posts: 11,005
Applied for renewal Aug 28 received approval Sep 1

I was amazed. And shocked. And delighted.
squeakr is offline  
Old Sep 5, 2020, 7:11 pm
  #1418  
 
Join Date: Jan 2002
Location: Atlanta, GA
Programs: DL DM & 5MM, WN
Posts: 1,451
I had a similar experience with my renewal. Less than 2 weeks, on-line submission to a card received back in the mail— nice to see my five-years-ago photo gracing the new card! (Also, my GE had expired for two months before I got around to doing the renewal.)
Justin026 is offline  
Old Sep 6, 2020, 8:14 am
  #1419  
 
Join Date: Jul 2005
Posts: 1,077
Originally Posted by jsnydcsa
Data point
Aug 2020, jsnydcsa Jr. (11 years old) WILL expire
2 or 3 March 2020 - Submitted renewal application
5 March 2020 - Conditional approval - appointment required

NO appointments available in most convenient area (Wash/Balt/Virginia).
Early April 2020 - Appointment in New York. Sked was pretty wide open for early April 2020 in New York.

Approx. 19 Mar 2020 - Email from "CBPO" at Global Entry Enrollment Center at JFK.
"CANCELLATION of Appointment for Global Entry Program
Added data points.
4 September 2020, made appointment for child.
Child now has appointment at IAD in mid-January 2020.
As mentioned above, child's birthday (and GE expiration) was in August 2020. Hoping this expiration will conflict with the conditional approval and much up the final mid-January 2020 renewal appointment.
jsnydcsa is offline  
Old Sep 6, 2020, 10:48 am
  #1420  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,634
Originally Posted by jsnydcsa
Added data points.
4 September 2020, made appointment for child.
Child now has appointment at IAD in mid-January 2020.
As mentioned above, child's birthday (and GE expiration) was in August 2020. Hoping this expiration will conflict with the conditional approval and much up the final mid-January 2020 renewal appointment.
Your child will continue to receive Global Entry benefits, pending the interview and final approval of the renewal application, until February 2022.

Please refer to the following thread:

[Updated] Deadlines to Complete Enrollment Interviews Extended due to COVID-19
In response to the COVID-19 outbreak, CBP extended the period of time that Trusted Traveler Program applications remain active. All applicants now have 545 days from the date that CBP conditionally approves their application to complete the enrollment process. In addition, CBP will extend for up to 18 months the Trusted Traveler Program benefits of members who apply for renewal before their current membership expires.
TWA884
Travel Safety/Security co-moderator
TWA884 is offline  
Old Sep 6, 2020, 3:18 pm
  #1421  
Suspended
 
Join Date: Sep 2019
Posts: 2,094
Global Entry renewal still "pending review"; faster to just apply for TSA Pre-Check?

I applied for Global Entry renewal after it expired. My status is "pending review".

All I really want is TSA Pre-Check, and I won't be flying again until 2021.

To be sure that I have TSA Pre-Check by early 2021, should I just apply for TSA Pre-Check as well?

My Global Entry renewal was submitted in (I believe) March. Then NY residents were banned from renewals. Then I relocated to another state during the lockdown and submitted by renewal from that other non-NY address. Then I came back to NY and sold the non-NY property. So there have been a lot of changes since I submitted the renewal, in case they complicate the renewal.

Thanks.
WeekendTraveler is offline  
Old Sep 8, 2020, 8:16 am
  #1422  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Originally Posted by Bandicoot
I applied for my renewal in March. Just stuck in "Pending Review". How is it that some who applied later are getting their renewals remarkably fast - clearly they don't process the applications in order.
No, clearly there are two paths - one is virtually instant renewal approval. The other is non-instant and seems to drag on for at least 9 months now. We haven't been able to deduce why one ends up in which channel (and probably it's something that would require folks to post a lot more information about themselves than they should to figure out any pattern).
drewguy is offline  
Old Sep 8, 2020, 9:16 am
  #1423  
 
Join Date: Dec 2010
Location: NYC
Programs: Kettle Class
Posts: 796
Any New York residents received a quick renewal approval so far in the weeks that we've been able to re-apply?
progapanda is offline  
Old Sep 9, 2020, 12:48 pm
  #1424  
 
Join Date: Jan 2003
Location: NYC
Posts: 8,498
Originally Posted by progapanda
Any New York residents received a quick renewal approval so far in the weeks that we've been able to re-apply?
Not here.

I applied for renewal in January, got a conditional approval almost right away, and had an interview scheduled when they wiped out all the NY applications in February.

I submitted a new renewal application on 7/30 once they opened it back up to NY residents and am still "pending review."
yabadoo likes this.
themicah is offline  
Old Sep 11, 2020, 8:51 am
  #1425  
 
Join Date: Jul 2005
Posts: 1,077
Originally Posted by TWA884
Your child will continue to receive Global Entry benefits, pending the interview and final approval of the renewal application, until February 2022.

Please refer to the following thread:TWA884
Travel Safety/Security co-moderator

Thanks very much for that information! That is very helpful in my child's situation, and more generally (I would think) to the larger FT community. I appreciate it.
jsnydcsa is offline  


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