Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
Archived: Global Entry Renewal [2013-2018]
Global Entry Reapplication / Renewal (required every 5 years)
You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.
You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.
The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________
Important:
1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.
Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.
2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.
Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).
Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.
After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.
Extension of current Global Entry:
If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.
Decisions on your application:
1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.
2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.
3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.
If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.
Notification of Conditional Approval:
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
Global Entry
Aug 28, 2015
WILLISTON, VT
PO BOX 946
Williston, VT 05495
US
JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US
Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":
We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.
In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.
You must bring the following original documents with you to the enrollment center:
- A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
- A permanent resident card (if applicable);
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.
Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.
Respectfully,
(unsigned)
Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection
Note: names and numbers used herein are fictitious
If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.
The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.
[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.
If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.
Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.
You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.
Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.
If your reapplication is approved, you will generally be notified quickly.
Your Global Entry Program Number / TT# and your PASSID will not change.
Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)
Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste
Global Entry Renewal Information and Processing Timelines
#826
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
My (draft) application does have my new mailing address. If I apply now and my AZ DL is changed to WA before the interview or processing will it cause a hiccup?
#827
Join Date: Jul 2019
Programs: GE
Posts: 46
You may not need an interview, so I'd roll the dice right now. IF you end up in the long queue, you won't be able to amend the application and IF you have to book the interview, you can make changes then.
None of us can make any sense of what's going on right now, so it's up to you to weigh the risks and benefits.
For sure you want to renew before expiration, otherwise it'll be FUBAR.
Day 121 Pending Review
None of us can make any sense of what's going on right now, so it's up to you to weigh the risks and benefits.
For sure you want to renew before expiration, otherwise it'll be FUBAR.
Day 121 Pending Review
Last edited by leavedacannoli; Oct 11, 2019 at 9:22 am
#828
Join Date: Nov 2005
Location: Seattle
Programs: Alaska Mileage Plan, Bonvoy, American Airlines, UnitedMileage Plus
Posts: 18
Applied for renewal 5/20 Approved 10/11 (144 days)
Wife applied for renewal 6/13 Approved 6/18
Daughther applied for renewal 7/17 still pending
Wife applied for renewal 6/13 Approved 6/18
Daughther applied for renewal 7/17 still pending
#829
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,017
#830
Join Date: Nov 2006
Posts: 3
Just an update on queries raised. Passport had to be renewed during GE application renewal process because was running out of passport pages and had waited 4 months for GE renewal but it was still pending review. Regarding updating passport - was able to have the passport updated during my going out on international trip - just stopped at GE/CBP office and it took five minutes for them to update - gave old, new pp and GE card for them to update it. On the way back - also was able to successfully use the GE Kiosk. Did not have to show dashboard printout from GE renewal process. Of course GE renewal still waiting for conditional approval or full approval past 142 days.
#831
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
Mrs K and I hit 140 days today “pending review” and no joy. Based on posts a couple of weeks ago I had hoped the magic number was around 132-134 days but that now seems to have been pushed to the right. Grrr.......☹️
#832
Join Date: Mar 2009
Location: SFO, OAK
Programs: UA GS 0.9MM, HHonors Gold, Marriott Gold
Posts: 173
I applied for renewal on June 17. Still shows pending review. Current GE expires on Dec 10. When I went through immigration at SFO yesterday, the screen flashed a notice that my GE expires in 59 days = Dec 10, 2019. Has this happened to others who have applied for renewal prior to expiry? I thought we were automatically extended by 1 year if we apply for renewal prior to expiry?
#833
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,068
I applied for renewal on June 17. Still shows pending review. Current GE expires on Dec 10. When I went through immigration at SFO yesterday, the screen flashed a notice that my GE expires in 59 days = Dec 10, 2019. Has this happened to others who have applied for renewal prior to expiry? I thought we were automatically extended by 1 year if we apply for renewal prior to expiry?
#834
Join Date: Mar 2009
Location: SFO, OAK
Programs: UA GS 0.9MM, HHonors Gold, Marriott Gold
Posts: 173
Thank you! One more question for others who have applied for renewal but are past their current expiry date while pending review... Have there been any hiccups with getting Pre-check?
#835
Join Date: Apr 2012
Programs: Mileage Plus, Oneworld
Posts: 4
Approval in 4 Days
Here a good news story. I applied for Global Entry renewal on October 9. Received status change email on Oct 13. Approved for another 5 years. This came on a Sunday night. Hardworking agents! I'm happy.
#836
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,045
#837
Join Date: Sep 2010
Programs: United, AAdvantage, Delta
Posts: 22
I applied for renewal on 10/5 and checked today and was conditionally approved today. I live in CO and fly out of DEN.
I have to reschedule an interview. Somehow miraculously there was an interview available at DEN on 11/5. Next available is months out.
No idea why I have to go in for another interview.
Data points-
-I've traveled to 21 countries on >30 trips since I first got global entry five years ago.
-I spent a significant portion of the first 4 years on international work trips.
-I accidentally brought a prohibited item to a TSA precheck lane about a year into the program. No criminal charges were filed and I wasn't imposed a fine of any kind. I was temporarily suspended from TSA Pre for a year, but my global entry status remained intact.
Best guess is that they want to know why I travel so much or the TSA Pre incident flagged something in their system.
I have to reschedule an interview. Somehow miraculously there was an interview available at DEN on 11/5. Next available is months out.
No idea why I have to go in for another interview.
Data points-
-I've traveled to 21 countries on >30 trips since I first got global entry five years ago.
-I spent a significant portion of the first 4 years on international work trips.
-I accidentally brought a prohibited item to a TSA precheck lane about a year into the program. No criminal charges were filed and I wasn't imposed a fine of any kind. I was temporarily suspended from TSA Pre for a year, but my global entry status remained intact.
Best guess is that they want to know why I travel so much or the TSA Pre incident flagged something in their system.
#839
Join Date: Jan 2005
Location: If only I knew
Programs: Several of my own making in which I was recently fast-tracked to super-duper-über-elite status
Posts: 1,074
I hear you, I'm a couple days ahead of you (127, I think). This is getting very frustrating. Wife is about ready to send in her renewal app--same travel patterns, so it'll be interesting to see if she gets tied up in the pending queue or get's a quick approval.
#840
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,654
Moderator's Note
Folks,
Let me quote one of our members who posted in the Global Entry - processing timelines of first time applications [US citizens & LPR's] thread:
Thus, if your renewal application was not approved within seven days or so, it is unrealistic to expect that you will receive conditional or final approval sooner than what has been reported in the other thread.
I fully understand your frustrations. However, if you applied to renew your Global Entry membership before it expired, you will continue to to receive Global Entry benefits pending the final approval of your renewal application for up to one year after its original expiration date.
This is an informational forum. It serves no purpose to post several updates a week about how long you have been waiting for the approval of your renewal application unless has been a new development, such as having been approved, or your waiting time now exceeds 147 days.
Thank you for understanding and your anticipated cooperation,
TWA884
Travel Safety/Security co-moderator
P.S. You are welcome to vent your frustrations in the Policy Debate forum.
Let me quote one of our members who posted in the Global Entry - processing timelines of first time applications [US citizens & LPR's] thread:
I fully understand your frustrations. However, if you applied to renew your Global Entry membership before it expired, you will continue to to receive Global Entry benefits pending the final approval of your renewal application for up to one year after its original expiration date.
This is an informational forum. It serves no purpose to post several updates a week about how long you have been waiting for the approval of your renewal application unless has been a new development, such as having been approved, or your waiting time now exceeds 147 days.
Thank you for understanding and your anticipated cooperation,
TWA884
Travel Safety/Security co-moderator
P.S. You are welcome to vent your frustrations in the Policy Debate forum.