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Global Entry Renewal Information and Processing Timelines

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Old Sep 7, 2015, 8:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: 5khours
Messages posted in this thread between 2013 and 2018 have been archived and can now be found in the following thread:

Archived: Global Entry Renewal [2013-2018]




Global Entry Reapplication / Renewal (required every 5 years)

You can proactively initiate the renewal process before you get your expiration notification from DHS, which seem to be going out to your email address of record a few months prior to expiry.

You may reapply for Global Entry renewal as early as one year prior to your membership expiration date; your new GE expiration date will be five years from your next birthday.

The amount of time for approval of applications varies from as little as 1-2 days to as long as several months. The reason for this is unclear. Please be patient. If you renew before expiration, your GE benefits will continue until your renewal is approved/rejected, for up to 24 months after expiration.
__________________________________________________ ______________________________________

Important:

1) If you allow your Global Entry status to expire, even by one day, you will need to submit a new application.

Contrary data points: three people (two of whom are minors) had their GE expire in July/August/October 2021. Renewed in March/April 2022 with full approval (no interview required) within 48 hours.

2) If you cancel a scheduled interview, your application will be canceled. So, instead of canceling an appointment date for the interview, just reschedule it.
Your Global Entry expiration date will show when you register and sign in to the new Trusted Traveler Program website https://ttp.cbp.dhs.gov/ If you can renew, you will see a white on blue "RENEW" radio button.

Reapplication requires filling out an application form essentially de novo, including listing citizenship or residency documents, whether your driver's license is EDL conforming, aliases or "AKAs", new jobs or address changes since application, all countries visited the last five years (the form sorts them alphabetically, and does not request date or year of visit) and payment of $100 (for five years of GE renewal).

Please don't forget some credit cards will give you credit for PreCheck application or renewal, $85, or for Global Entry etc. renewal, $100, every five years (Barclay Aviator Silver, Capital One Venture, Venture X, Chase CSR and JPM Reserve, AMEX Marriott Bonvoy Brilliant, American Express Platinum, CNB Crystal, etc.) Interestingly, they may not cover NEXUS, which is $50 - and if you have NEXUS, your GE will be subsumed by NEXUS.

After one to a few weeks, you will likely receive an e-mail informing you action has been taken on your application; you will have to log in to your account to determine what that action has been.

Extension of current Global Entry:

If you submit a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 18 months after your expiration date).
Please note that according to the information the TTP website, the grace period has been extended to 24 months.

Decisions on your application:

1) You may be approved, with no further action on your part necessary; your GE will be extended five years from your next birthdate. For an example of an uncomplicated renewal without requiring an interview, see this post by mre5765.

2) You may receive conditional approval. To receive full approval you must complete the enrollment interview within 365 days of receiving the conditional approval. You still have a hoop or two to jump through.

3) You may have not been approved. See instructions on line to proceed; this information refers to reapplication, not how to appeal or reverse the denial.

If your renewal application takes inordinately long to process or you experience other difficulties, see Frequently Asked Questions or contact or email your questions or request for support through the CBP support portal.

Notification of Conditional Approval:
Global Entry
Aug 28, 2015

WILLISTON, VT
PO BOX 946
Williston, VT 05495
US

JACK FROST
1000 MAIN ST
CENTERVILLE, 02234-5678
US

Re: Your application for the Global Entry Program Membership #"123456789"
Dear "JACK FROST":

We are pleased to inform you that your U. S. Customs and Border Protection, Global Entry membership application has been processed and you are now invited to visit an enrollment center to complete the enrollment process.

In order to finalize your Global Entry enrollment, you need to complete an interview within 365 days of conditional approval, or your application will be cancelled. You can reschedule as often as needed]. To do this, please log in through your TTP Account using the username and password you established when you completed your initial application. Once you have logged in, please schedule your interview using the blue "Schedule Interview" button located on the right side of the screen. If you have already visited the enrollment center for this application, please disregard this letter.

You must bring the following original documents with you to the enrollment center:
  • A valid passport. If you travel using more than one passport, please bring them to the interview so that the information can be added to your file. This provides you with the ability to use either passport at the Global Entry kiosk;
  • A permanent resident card (if applicable);
  • Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
When you visit the Enrollment Center, we will review your application and any additional information you provide at that time. We will verify your identity, review your documentation, and take your fingerprints and photograph. Finally, we will explain the terms and conditions of the Global Entry program and answer any questions or concerns you may have.

Your Global Entry membership number is, "123456789", if your account is approved, this will become your Known Traveler Number for your TSA Pre-Check benefit. For more information on the TSA Pre-Check program please visit their web site at www.tsa.gov/tsa-precheck.

Thank you for applying to the Global Entry Program. If you have any questions, please visit the Global Entry website at www.globalentry.gov. You may also contact the CBP Info Center at (877) 227-5511 or by visiting their website at https://help.cbp.gov.

Respectfully,

(unsigned)

Supervisor, Global Entry Enrollment Center
U.S. Customs and Border Protection

Note: names and numbers used herein are fictitious
You can check the status of your application from your TTP Website dashboard, which is displayed after you login. If you applied through GOES, you can find migration instructions here. Please DO NOT submit a new application as you will be liable for any additional fees incurred per the non-refundable terms and conditions you agree to prior to making payment.

If your application status is "Pending Review" then your application has been received and is being processed. Please note that processing times vary by applicant.

The vetting process cannot be expedited. If you submitted a renewal application before expiration of your current membership, then you can continue to use your benefits until the renewal is finalized (up to 6 months after your expiration date). [Please note that according to the TTP website, the grace period has been extended to 24 months.

[b]After the application has been reviewed, the status will be updated to either "Conditionally Approved" or "Denied" and a letter will be posted in your TTP account with additional information. This letter can be found under Notifications on the Dashboard.

If conditionally approved, you will receive a notification to schedule your interview. It is important that you complete your interview within 365 days of conditional approval. Failure to schedule an interview in that timeframe will cancel your application and you will need to pay again and reapply if you still wish to be a member.

Please note that some Enrollment Centers have a long wait for an interview. Availability is displayed through your TTP account before applying and upon conditional approval. If you have immediate travel plans, please have flexibility in the center that you can visit for the interview. To see where the centers are located see the links below [please go to this [URL="https://help.cbp.gov/app/answers/detail/a_id/1332/~/i-have-submitted-my-trusted-traveler-application-for-review.-did-cbp-receive-my"]CBP web page for the links.

You should prepare for your appointment as if you were newly applying, with passport, naturalization certificate or whatever you're using to establish qualification as well as documents establishing residency (state driver's license, senior identification, etc.) you will also have your fingerprints and photograph taken.

Be sure to mention anything you've forgotten to list in your application form, and to disclose any incidents such as being arrested (not just if you were found guilty) or Driving Under the Influence - alcohol or any substance - AKA "DUIs" (some posting in this thread report they were asked if they'd been charged with DUI);,these folks access various data bases, at least one of which includes data going back to the 1950s. Some members in this forum have posted they had trouble or were initially denied for not mentioning those incidents, even juvenile records that should have been expunged.

If your reapplication is approved, you will generally be notified quickly.

Your Global Entry Program Number / TT# and your PASSID will not change.

Longest wait for renewal (already renewed)
360 days - 5khours (August 2023 approval; no interview); applied 08/19/22, approved 8/14/23
334 days - (ms)jmd001 (Oct 2020 approval; no interview); specifically 11/20/2019 to 10/19/2020
313 days - (ms)arollins (Dec 2020 approval; no interview); applied 02/02/20, approved 12/11/20
313 days - RandomNobody Applied Mar 30 2022, approved Feb 6 2023, no interview.
311 days - Stanj (Nov. 2020 approval)
310 days - solosf (Nov. 2020 approval)
309 days - drewguy (Nov. 2020 approval)
305 days - BTA daughter (Nov. 2020 approval)
294 days - CaptainMiles (August 2020 approval, no interview)
292 days - topcat_dcx (July 2020 approval)
292 days - gig103 (Aug 2020 approval, no interview)
263 days - phillapkin (June 2020 approval)
256 days - DCDuo (Feb. 2020 approval)
224 days - Smartguy35 (8/23/19 to 4/3/20)
223 days - N104UA (8/22/19 to 4/1/20)
222 days - cheltzel (11/4/2019 applied, 6/12/2020 approval, no interview)
212 days - Matthew330Ci (8/1/2019 applied, 2/26/2020 approval, no interview)
211 days - aerokitty (Feb. 2020 approval, no interview)
207 days - Mrs. Flaneurs (Feb 2020, interview required)
197 days - mgalisa (Jan. 2020 approval)

Longest active waits for renewal
6/3/19 - Marcky
6/26/19 - Mearagirl
7/3/19 - mctaste




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Global Entry Renewal Information and Processing Timelines

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Old Jan 11, 2021, 3:37 am
  #1516  
Marriott Contributor Badge
 
Join Date: Jan 2016
Location: SFO
Programs: Marriott Ti/LTP
Posts: 1,329
US citizen, renewal took 48 hours but I need to do an interview. SFO is wide open for the month of JAN, all other months seem blocked off.

No changes to my information but added on 18 countries.
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Old Jan 13, 2021, 1:20 pm
  #1517  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Originally Posted by Sting.Ray
Congrats! Just wondering - Which photograph do you have on the renewed GE card? The one from the expired one?
I have the same photo taken at my initial interview, 10+ years ago.
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Old Jan 13, 2021, 11:23 pm
  #1518  
 
Join Date: Sep 2015
Posts: 11
Awesome Thread Guys! BTW - What are the chances of a "No Interview required Renewal" if one has moved multiple addresses and states?
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Old Jan 17, 2021, 12:01 pm
  #1519  
 
Join Date: Aug 2017
Programs: Delta
Posts: 270
How long does it take to get a new GE card after renewal? My renewal went through without the need for an interview a couple of weeks ago.
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Old Jan 18, 2021, 12:41 am
  #1520  
 
Join Date: Mar 2018
Posts: 6
US citizen, residing overseas with frequent international travel pre-pandemic. I applied for my first renewal on March 2, 2020 and received notice of conditional approval (interview required) on January 16, 2020 - a total wait of 319 days.
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Old Jan 19, 2021, 8:21 pm
  #1521  
FlyerTalk Evangelist
 
Join Date: Feb 2003
Posts: 10,226
Applied Monday and received the conditional approval this morning (Wednesday). I have 2 years to get back to the USA and do the interview on arrival. Hopefully that will be achievable.
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Old Jan 20, 2021, 11:09 am
  #1522  
 
Join Date: Aug 2017
Programs: Delta
Posts: 270
Originally Posted by Bandicoot
How long does it take to get a new GE card after renewal? My renewal went through without the need for an interview a couple of weeks ago.
Answering my own question - I just got my new card, and it took about 3 weeks from the approval.
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Old Jan 22, 2021, 9:04 am
  #1523  
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Join Date: Jul 1999
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Posts: 38,631
Applied Tuesday morning, and within 12 hours of the Biden administration in charge of things, received my renewal approval Wednesday night.
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Old Jan 22, 2021, 9:42 am
  #1524  
 
Join Date: Jun 2001
Location: San Diego Area
Programs: UA Gold MM, AA Gold MM, Marriott Plat LT, HH Gold, IHG Plat, WoH Discvst, Hertz PC
Posts: 1,834
Originally Posted by Eastbay1K
Applied Tuesday morning, and within 12 hours of the Biden administration in charge of things, received my renewal approval Wednesday night.
These reports of LIFO (Last In, First Out) are incredibly frustrating.

I'd say it is like people cutting in front of you in a line, but it is not the applicant doing the "cutting"; ms. jmd001 had to wait 334 days for her renewal (no interview). I'm at 165 days and waiting. The only change from my original application was to add a few EU countries to my list of places visited.

I have 3 cards that reimburse the fee. Am temped to start a new application (not a renewal), but don't want to take the risk of being denied due to multiple applications.
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Old Jan 22, 2021, 2:00 pm
  #1525  
 
Join Date: Dec 2008
Location: CLE
Programs: UA Platinum, Starbucks Gold, PF Chang's Warrior, Wine Century 100
Posts: 1,105
Couple weeks ago, traveling with a friend whose GE expired about 6 months ago. No TSA PRE on the outbound BP prompted her to renew mid-trip. Renewal approved in about 24 hours, no interview. For the return flight 3 days later, initially no TSA PRE on BP, but then I remembered the trick suggested here a long time ago -- removed TT# from the UA reservation, then re-added TT#, re-printed BP and TSA PRE appeared. Success!
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Old Jan 22, 2021, 2:01 pm
  #1526  
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,426
Originally Posted by jmd001
These reports of LIFO (Last In, First Out) are incredibly frustrating.

I'd say it is like people cutting in front of you in a line, but it is not the applicant doing the "cutting"; ms. jmd001 had to wait 334 days for her renewal (no interview). I'm at 165 days and waiting. The only change from my original application was to add a few EU countries to my list of places visited.

I have 3 cards that reimburse the fee. Am temped to start a new application (not a renewal), but don't want to take the risk of being denied due to multiple applications.
From what I've bserved, it's pretty much random whether an application is approved within 36 hours or requires 336 days. I don't think it has anything to do with address / passport / employer changes or the number of countries visited. But, as long as a renewal is processed before expiry the length of time it takes is irrelevant.
mnbp and N104UA like this.
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Old Jan 25, 2021, 6:53 am
  #1527  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Originally Posted by jmd001
These reports of LIFO (Last In, First Out) are incredibly frustrating.

I'd say it is like people cutting in front of you in a line, but it is not the applicant doing the "cutting"; ms. jmd001 had to wait 334 days for her renewal (no interview). I'm at 165 days and waiting. The only change from my original application was to add a few EU countries to my list of places visited.

I have 3 cards that reimburse the fee. Am temped to start a new application (not a renewal), but don't want to take the risk of being denied due to multiple applications.
It's not really LIFO - it's just two channels - some people get the Global Entry line for renewals; some get the non-US citizen during European flight bank arrivals line.
Xyzzy, wrp96 and Aero137 like this.
drewguy is offline  
Old Jan 29, 2021, 7:28 am
  #1528  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,714
I understand I have 2 years (730 days) from time of conditional approval to complete enrollment (I guess meaning interviewed and final approval). Does anyone know if my GE will be effective during those 2 years, which are after the original expiry?
italdesign is offline  
Old Jan 29, 2021, 8:12 am
  #1529  
FlyerTalk Evangelist
 
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,426
Originally Posted by italdesign
I understand I have 2 years (730 days) from time of conditional approval to complete enrollment (I guess meaning interviewed and final approval). Does anyone know if my GE will be effective during those 2 years, which are after the original expiry?
It will as long as your renewal is prior to the expiry f your membership.
Xyzzy is offline  
Old Jan 29, 2021, 12:00 pm
  #1530  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
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Posts: 20,634
Moderator's Note

Originally Posted by Xyzzy
Originally Posted by italdesign
I understand I have 2 years (730 days) from time of conditional approval to complete enrollment (I guess meaning interviewed and final approval). Does anyone know if my GE will be effective during those 2 years, which are after the original expiry?
It will as long as your renewal is prior to the expiry f your membership.
For indexing and future search purposed, please discuss this issue in the following thread:Thank you,

TWA884
Travel Safety/Security co-moderator
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