BA First SYD - LHR
#16
Join Date: Nov 2005
Programs: BA Exec
Posts: 647
Thanks for the very comprehensive report HIDDY.
As BA crew, nothing you wrote about the BA First experience came as a surprise ... most of us agree that the hard product is well past its expiry date, and the soft product, including food, is subject to unacceptable degrees of variation - as became apparent to you during your experience.
The pre-departure nuts will be gone, as will the canapes and chocolates in the next couple of days (cost-cutting). Nuts will be offered after take-off, and the canapes are to be replaced with amuse-bouches.
As for the crew cutting corners - there really is no excuse - but it's BA after all .... still a lottery, especially in the Economy cabins. Changes are under way, but it will take time.
As BA crew, nothing you wrote about the BA First experience came as a surprise ... most of us agree that the hard product is well past its expiry date, and the soft product, including food, is subject to unacceptable degrees of variation - as became apparent to you during your experience.
The pre-departure nuts will be gone, as will the canapes and chocolates in the next couple of days (cost-cutting). Nuts will be offered after take-off, and the canapes are to be replaced with amuse-bouches.
As for the crew cutting corners - there really is no excuse - but it's BA after all .... still a lottery, especially in the Economy cabins. Changes are under way, but it will take time.
#18
Moderator: British Airways Executive Club
Join Date: Jul 2008
Location: Scotland & London
Programs: BA GGL, IHG Diamond Ambassador, Hilton Diamond, Hyatt Globalist, Mucci des Salons Ouvrants
Posts: 3,026
Thanks again Hiddy - shame it did not appear to be up to what F should be. Looking forward to the next one
Regards AKS120
Regards AKS120
#20
A FlyerTalk Posting Legend
Original Poster
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
Wow that is a big difference - you made the right decision.
Thanks SanDiego1K
Great report and wonderful pictures. I really enjoyed this one:
http://p2qgda.bay.livefilestore.com/...J/SNC11764.JPG
http://p2qgda.bay.livefilestore.com/...J/SNC11764.JPG
Cheers. ^
Thanks.
Thanks for the very comprehensive report HIDDY.
As BA crew, nothing you wrote about the BA First experience came as a surprise ... most of us agree that the hard product is well past its expiry date, and the soft product, including food, is subject to unacceptable degrees of variation - as became apparent to you during your experience..
As BA crew, nothing you wrote about the BA First experience came as a surprise ... most of us agree that the hard product is well past its expiry date, and the soft product, including food, is subject to unacceptable degrees of variation - as became apparent to you during your experience..
Thanks for commenting. ^
Thanks Larry.
#21
Join Date: Mar 2005
Location: SYD
Posts: 3,043
#22
Join Date: Jan 2003
Location: Sydney, New South Wales, Australia
Posts: 949
Excellent trip report - I must say though, the BA-F product on your flight looked a bit lousy.....There are many airlines in J that would provide a better overall product than BA did on that flight. As for the empty box of chocolates.....being a self-confessed chocoholic myself....that is quite a pathetic effort by BA, especially for F customers on a half-full flight....
#23
Join Date: Jul 2000
Location: Kuala Lumpur
Programs: AA Plat for Life, Starwood Platinum, HH Gold
Posts: 591
Great report, HIDDY.
I recently flew HKG - LHR on CX F, and although the seats were old generation, the meals and service were just outstanding. BA really need to polish their act.
I recently flew HKG - LHR on CX F, and although the seats were old generation, the meals and service were just outstanding. BA really need to polish their act.
#24
Join Date: Mar 2007
Location: Birmingham, West Midlands, UK
Programs: Mucci, BMI*G, M&M SEN, FB Gold, PC Plat, Father of GhettoIFE
Posts: 3,972
Ahh. The Flight of the Uncooked Sausage!
Sorry it was a comparatively bad set of sectors HIDDY, but as you pointed out the on-product is getting frayed around the edges quite badly. The CCR services looks good and well delivered though.
A shame. It seems like the crew really didn't want to be aboard that flight to say the least.
Sorry it was a comparatively bad set of sectors HIDDY, but as you pointed out the on-product is getting frayed around the edges quite badly. The CCR services looks good and well delivered though.
A shame. It seems like the crew really didn't want to be aboard that flight to say the least.
#26
Join Date: Jun 2009
Programs: Flying Blue, Marriott Rewards, BA Executive Club
Posts: 294
Excellent question, Donkeyk. Begs the question if there is a thread anywhere about airports which give the smoker a chance of a fix whilst airside?
Quite a trip report! ^ Factual, to the point and brilliantly illustrated. Certainly puts me off cashing some miles for an F trip though.
Quite a trip report! ^ Factual, to the point and brilliantly illustrated. Certainly puts me off cashing some miles for an F trip though.
#27
A FlyerTalk Posting Legend
Original Poster
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
I was thinking about that as well...maybe you could start one? I can certainly mention a few airports that still cater for smokers.
#29
Join Date: Feb 2007
Location: Victoria, Australia
Posts: 73
Like everyone else I loved your TR. Ooooo ahhhh the veal didn't look so good (to me anyway). Uncooked sausage, burnt veal, cold tea, stale sandwiches...in F no-one can hear you scream.
I was so disappointed when our $$$$$'s didn't quite stretch to BA F but after hearing the comments here and other forums, I think it was kismet. For us in Australia, those BA F prices are really steep and I would have been disappointed if I had your experience paying those bucks.
I'm a Hiddy fan too...looking forward to more :-)
Diva
http://1stclassdiva.wordpress.com/
I was so disappointed when our $$$$$'s didn't quite stretch to BA F but after hearing the comments here and other forums, I think it was kismet. For us in Australia, those BA F prices are really steep and I would have been disappointed if I had your experience paying those bucks.
I'm a Hiddy fan too...looking forward to more :-)
Diva
http://1stclassdiva.wordpress.com/
#30
Join Date: Dec 2002
Location: USA
Programs: Alaska MVP, Marriott Lifetime Titanium (United Silver), Hilton Gold
Posts: 779
Nice report, get any weird looks taking pictures on the plane? I've got a BA F trip coming up and still contemplating whether or not to go "all in" on the trip report.