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Old Aug 2, 2009 | 10:30 am
  #16  
Bar Operator
All eyes on you!
20 Years on Site
 
Join Date: Nov 2005
Programs: BA Exec
Posts: 670
Thanks for the very comprehensive report HIDDY.

As BA crew, nothing you wrote about the BA First experience came as a surprise ... most of us agree that the hard product is well past its expiry date, and the soft product, including food, is subject to unacceptable degrees of variation - as became apparent to you during your experience.

The pre-departure nuts will be gone, as will the canapes and chocolates in the next couple of days (cost-cutting). Nuts will be offered after take-off, and the canapes are to be replaced with amuse-bouches.

As for the crew cutting corners - there really is no excuse - but it's BA after all .... still a lottery, especially in the Economy cabins. Changes are under way, but it will take time.
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