Sorry if I have posted to the wrong board, this is my first post.

I booked an all inclusive vacation package to Negril Jamaica from DC. The travel agent (based in Florida) sent the tickets regular mail and they are now presumed lost. (Its been over a week). I am supposed to leave 8/26. They first told me I would have to pay $100 per ticket (non-refundable to the airline) to research the lost ticket, secondly, they could not guarantee the original flights (which were ideal for me on AA). After I refused to pay the $100, they are going to issue new tickets, but they will not be on the flights originally selected.

QUESTIONS:
I paid with a credit card, can I cancel the entire package, since I never received what was originally promised?
Are there any suggesstions? Do I have to take what they give me at this point? Its already been paid for.
THANKS

I DO NEED THIS VACATION!

As a protective gesture, I would urge you to call your credit card issuer immediately and contest the entire price of your vacation. Put the charge in dispute. Say it was a service not rendered as agreed. (You need not characterize it as a fraudulent charge -- I don't know how you feel about this travel provider -- but that's just how it ought to be treated. You paid this outfit for a service it failed to provide.)

Then call the travel provider and tell them exactly what you've done, as they'll be getting an investigative call from the credit card issuer soon enough. The travel provider can report the tickets stolen or something, but that's between them and the credit card company, not you.

This is not your fault. This is why people buy things with credit cards. Do not pay the travel provider $100 for "researching" lost tickets. That's ridiculous.

Assuming the original tickets never materialize, buy another vacation from some other, reputable travel vendor and go on your way.