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Old Jan 14, 2012 | 1:05 am
  #1  
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Join Date: Jan 2012
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My first J trip

Dear all

I hope I am in the right section and my trip report comes in useful for someone, not you frequent flyers I'm sure as you have all experienced this before. I had asked some questions on the various sections of flyertalk so my payback will be this report.

I live in Liverpool, uk and visit kuala lumpur each January as part of my job. They only pay Y but as it was my 40th birthday yesterday my wonderful Dad paid for an upgrade on the return leg to J. I ended up with an 11 hour stop in Dubai as I wanted to fly the A380 all the way. So here I am little old me sitting in the emirates lounge at KUL. My flight departs in 3 hours and so far things are good. The lounge is medium size ( I think having never been in an airline lounge). I have a vodka tonic and some char Sui chicken and chicken satay which is good. You can see the runway from the lounge and there are about 6 people in the whole place!

I'm unsure whether I'll see the A380 arrive as there doesn't appear to be any stands big enough for it at this side of the airport but I can see an Etihad plane and several Malaysian airlines planes and an air Asia plane has just taken off because of course they use the same runway from lcct and Klia.

Anyway next stop is Dubai and hopefully if all is well i'll post the next instalment there.

Jo
Jodieh12 is offline  
Old Jan 14, 2012 | 1:15 am
  #2  
 
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happy birthday and congrats on the birthday present! pretty jealous, esp since its an A380 AND Emirates
overgrownegyptian is offline  
Old Jan 14, 2012 | 2:11 am
  #3  
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Beware! You'll never be able to go back to economy once you have tried sitting in the pointy end
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Old Jan 14, 2012 | 2:33 am
  #4  
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Thanks for the birthday wishes overgrownegyptian, I hope not ottomh otherwise it will cost me a fortune each year, I'm hoping this last bit will add to my miles enough to upgrade again on the way back next January.

Thanks jo
Jodieh12 is offline  
Old Jan 14, 2012 | 12:34 pm
  #5  
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Well I'm now firmly ensconced in the business lounge at Dubai airport. The flight was very comfortable, there was loads of room to spread out, plenty of storage for bits and bobs.

For dinner I had chicken and lamb salad, beef medallions and white chocolate mousse. Starter was okay, main was delicious and desert was a let down, I couldn't taste any white chocolate. Service was lukewarm. A guy called rashid came round and shook everyone's hand and said treat this as your home for the next 7 hours but once the lights went out I think the staff went to bed! I went looking for some ice cream, there was nobody at the bar so I entered the galley and a male steward asked a female where they were, she pointed and he said no they had melted and she said oh well there are no more! I then asked for more water as I had drank the one at my seat and she just passed it to me, no eye contact, no thanks or anything. Overall I am still unsure whether it is worth the extra as the service is no better than Y but I'll let you know once I'm back in the uk, hopefully my next flight will be better.

Jo
Jodieh12 is offline  
Old Jan 14, 2012 | 7:04 pm
  #6  
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Happy Birthday! - Hope you enjoyed. Trouble now will be going back to cattle class - ahem ...economy.

Nothing wrong with economy...I travel it all the time....
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Old Jan 15, 2012 | 10:30 am
  #7  
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Originally Posted by Jodieh12
Well I'm now firmly ensconced in the business lounge at Dubai airport. The flight was very comfortable, there was loads of room to spread out, plenty of storage for bits and bobs.

For dinner I had chicken and lamb salad, beef medallions and white chocolate mousse. Starter was okay, main was delicious and desert was a let down, I couldn't taste any white chocolate. Service was lukewarm. A guy called rashid came round and shook everyone's hand and said treat this as your home for the next 7 hours but once the lights went out I think the staff went to bed! I went looking for some ice cream, there was nobody at the bar so I entered the galley and a male steward asked a female where they were, she pointed and he said no they had melted and she said oh well there are no more! I then asked for more water as I had drank the one at my seat and she just passed it to me, no eye contact, no thanks or anything. Overall I am still unsure whether it is worth the extra as the service is no better than Y but I'll let you know once I'm back in the uk, hopefully my next flight will be better.

Jo
Reading this I cannot help but agree with you. The level of service you received certainly is not first or J class type service.

I just find it amazing that some airlines don't invest in better staff training and guidance. Sure the seats are much better, but to be frank I have had much better service on long haul flights sitting back in economy (but not with the airline you mention). It's a pretty sad situation where you can get better, warmer service at a fast food restaurant than you get in business class on a major airline.
mapleg is offline  


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