Design pet peeves
#76
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Join Date: Apr 2000
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At the central marketplace in SEA they have several food options and huge windows to watch the runway. It's pretty nice.But they filled it with table/chair set to acocmodate parties of 4-6 people. Are most people at the airport traveling with that many friends/relatives? I understand they want to enhance the "community" feeling of this great "public space" but when I'm waiting for a flight, early in the morning, I really don't want to have to talk/associate with a bunch of strangers just so I can find a place to sit and eat.
Also:
Newly-constructed airport terminals that do not provide "moving walkways" for concourses that are spread out, requiring Battan-Death-March length walks to reach connecting gates.
Hotel furnishings that are selected 100 percent for their aesthetic look, zero percent for comfort and functionality.
Last edited by Non-NonRev; Jun 15, 2008 at 8:48 pm Reason: Fix typos
#77
FlyerTalk Evangelist




Join Date: May 1998
Location: Massachusetts, USA; AA 2.996MM & Plat Pro, DL 1MM, GM & Flying Colonel
Posts: 25,037
[QUOTE=Kimberley;9878934]...1. Seats shoul not be able to recline in coach.
This has been widely discussed on FT. It comes under the category of a device that prevents a part of the aircraft from functioning as intended and is therefore, at least in the U.S., illegal. Posters here have reported FAs telling the device's users to stop. Not obeying crew orders can, as is well known, get one into real trouble.
Like it or not, and while courtesy should always be part of the equation, passengers have a right to use the recline feature that was designed into their seats.
During day flights, I completely agree. Overnight, everyone reclines so that's a different matter. Anyway, I swear I don't work for this guy, but I keep wondering if people have heard of these,
http://www.gadgetduck.com/goods/kneedefender.html
http://www.gadgetduck.com/goods/kneedefender.html
Like it or not, and while courtesy should always be part of the equation, passengers have a right to use the recline feature that was designed into their seats.
#78
Join Date: Apr 2006
Location: Los Angeles, CA
Programs: United Milage Plus 1K. Lots of hotel Gold.
Posts: 299
I feel that I should be able to recline to my heart's desire, as that is how the seat is intended to be used. I feel that the non-reclined position is to facilitate load-in, load-out, and emergency procedures.
#79
Join Date: Jan 2006
Programs: MP Gold, HH Gold, PC Plat Elite-RA
Posts: 100
As this is a thread about design flaws, my feeling is the reclining seat is the design flaw. Just make seats that do not recline, or recline an inch or two.
[QUOTE=Efrem;9884492]
[QUOTE=Efrem;9884492]
...1. Seats shoul not be able to recline in coach. This has been widely discussed on FT. It comes under the category of a device that prevents a part of the aircraft from functioning as intended and is therefore, at least in the U.S., illegal. Posters here have reported FAs telling the device's users to stop. Not obeying crew orders can, as is well known, get one into real trouble.
Like it or not, and while courtesy should always be part of the equation, passengers have a right to use the recline feature that was designed into their seats.
Like it or not, and while courtesy should always be part of the equation, passengers have a right to use the recline feature that was designed into their seats.
#80


Join Date: Aug 2007
Programs: QF LTG:
Posts: 1,865
[QUOTE=vietbet;9884868]As this is a thread about design flaws, my feeling is the reclining seat is the design flaw. Just make seats that do not recline, or recline an inch or two.
Geez the tiniest bit of comfort in whY and you want to take it away. Reclining on long flights is the only way to tolerate them.
Geez the tiniest bit of comfort in whY and you want to take it away. Reclining on long flights is the only way to tolerate them.
#83
Join Date: May 2007
Location: IAD
Posts: 2,060
[QUOTE=Hvr;9886067]
Indeed, I would say that the design flaw is that the seats should NOT be so close together that reclining bothers the person behind you. I know about packing sardines in so that the airlines maximize per-seat revenue, blah blah blah. My point is it's still a design flaw and it's also a HUGE customer service issue.
As this is a thread about design flaws, my feeling is the reclining seat is the design flaw. Just make seats that do not recline, or recline an inch or two.
Geez the tiniest bit of comfort in whY and you want to take it away. Reclining on long flights is the only way to tolerate them.
Geez the tiniest bit of comfort in whY and you want to take it away. Reclining on long flights is the only way to tolerate them.
#84

Join Date: Oct 2006
Location: ZRH, exFRA/HD, ex-SFO, ex-MUC, ex-GRU
Programs: LH SEN
Posts: 674
Airports with several terminals, that require passengers to take a bus to go from one to another. PHX comes to mind.
Airplane sinks with drains that actually drain only when you push a button.
Hotel windows that can't be opened.
Airport "labyrinth" lines that make you walk in zig-zag like and idiot when there's actually no line.
Airplane sinks with drains that actually drain only when you push a button.
Hotel windows that can't be opened.
Airport "labyrinth" lines that make you walk in zig-zag like and idiot when there's actually no line.
#85
Join Date: Apr 2008
Location: ATL
Programs: Delta PM
Posts: 62
[QUOTE=MariaSF] Airports with several terminals, that require passengers to take a bus to go from one to another. PHX comes to mind.
Amen to that one. You have to claim bags and take a shuttle bus in SYD when switching from international to domestic flights/terminals, then recheck your bag. This morning one woman had 45 minutes from when she boarded the shuttle bus to her domestic flight. I had a little over an hour - figured all was fine. Then we sat there 10 minutes or so, filling up with transferring passengers. The lady with the tight connection asked the driver if we would be departing soon. "No worries - you'll be just fine ma'am!" They closed the luggage bins on the bottom of the shuttle bus, and then a family came with many children - father says "Can you carry 18 more bags?" "Sure" says the driver, reopens the bins, stows all of the bags, and we finally take off. We get to the domestic terminal, and yep, the lady with the short connection's bag is at the bag of the bin since it was one of the first on, so it's one of the last off. She goes to check her bag, and now that she's within the 30 minute window, they won't check her bag and tell her she'll need to take the next flight an hour later. She was so frustrated, she was almost crying. And then the agent told her that he would be happy to tell her his name, but that he no longer wanted to hear anything else from her - she could talk to a supervisor at a next level. And then he repeated a couple more times that he no longer wanted to hear anything else from her. I can understand wanting to defuse an emotional situation, but to me his attitude just seemed to escalate it, on top of the "sure, sure, all will be fine" attitude of the bus driver. All of this drama brought to you by separated terminals.
Amen to that one. You have to claim bags and take a shuttle bus in SYD when switching from international to domestic flights/terminals, then recheck your bag. This morning one woman had 45 minutes from when she boarded the shuttle bus to her domestic flight. I had a little over an hour - figured all was fine. Then we sat there 10 minutes or so, filling up with transferring passengers. The lady with the tight connection asked the driver if we would be departing soon. "No worries - you'll be just fine ma'am!" They closed the luggage bins on the bottom of the shuttle bus, and then a family came with many children - father says "Can you carry 18 more bags?" "Sure" says the driver, reopens the bins, stows all of the bags, and we finally take off. We get to the domestic terminal, and yep, the lady with the short connection's bag is at the bag of the bin since it was one of the first on, so it's one of the last off. She goes to check her bag, and now that she's within the 30 minute window, they won't check her bag and tell her she'll need to take the next flight an hour later. She was so frustrated, she was almost crying. And then the agent told her that he would be happy to tell her his name, but that he no longer wanted to hear anything else from her - she could talk to a supervisor at a next level. And then he repeated a couple more times that he no longer wanted to hear anything else from her. I can understand wanting to defuse an emotional situation, but to me his attitude just seemed to escalate it, on top of the "sure, sure, all will be fine" attitude of the bus driver. All of this drama brought to you by separated terminals.
#88
Join Date: May 2006
Posts: 1,934
Quite a number of items here I find agreement with.
How about hangers that don't have hooks on them, instead just a jutting head that you have to insert into holders that are already set on the hanger rack. Sometimes I need to shuffle clothes around (for separating unused items from slightly-used items that need airing for instance), and this doubles the hassle.
How about hangers that don't have hooks on them, instead just a jutting head that you have to insert into holders that are already set on the hanger rack. Sometimes I need to shuffle clothes around (for separating unused items from slightly-used items that need airing for instance), and this doubles the hassle.
#89


Join Date: Mar 2006
Location: Lexington KY/Coronado, CA
Posts: 953
Originally Posted by Cloudship
Oh, and back to airline seats - the space right in front of your knees is not a great place for storage ie the literature pocket. I think that room could be better used for knees.
- Confusing signage on where to find shuttles. Nothing better than bouncing between arrival and departure levels to find the bus you need.
- Hotels that still insist on charging for internet.
- Airports that have small "pods" of gates beyond security, so that once you've cleared security you only have a couple (if any) food options.
- PA systems that can't be heard outside the immediate boarding area. If it's standing-room only at my gate, and I want to have a seat at the next gate over, it would be nice if the announcements were loud enough to hear from just a few feet away.
One of the BEST items I've come across was at a MIA airport hotel that had in-room TV channels for the arrival/departure screens. If I know my flight is delayed a couple of hours, I can just relax in the hotel room.
Last edited by SixAlpha; Jun 21, 2008 at 8:23 am
#90
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Join Date: Feb 2003
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This is rather apt as I was thinking about starting this very topic...
Just got off a QF flight in F on the 747. Because they put three rows of centre seats it makes accessing the overhead lockers above 2A and 2K almost impossible if someone is occupying seats 2E/2F.
Just got off a QF flight in F on the 747. Because they put three rows of centre seats it makes accessing the overhead lockers above 2A and 2K almost impossible if someone is occupying seats 2E/2F.




