[QUOTE=Hvr;9886067]
Originally Posted by
vietbet
As this is a thread about design flaws, my feeling is the reclining seat is the design flaw. Just make seats that do not recline, or recline an inch or two.
Geez the tiniest bit of comfort in whY and you want to take it away. Reclining on long flights is the only way to tolerate them.
Indeed, I would say that the design flaw is that the seats should NOT be so close together that reclining bothers the person behind you. I know about packing sardines in so that the airlines maximize per-seat revenue, blah blah blah. My point is it's still a design flaw and it's also a HUGE customer service issue.