Tumi
#1
Original Poster
FlyerTalk Evangelist




Join Date: Dec 1999
Programs: Marriott Lifetime Titanium, IHG Diamond, United Silver
Posts: 16,869
Tumi
I have always admired Tumi luggage from afar. So much so, apparently, that my wife bought me an awfully expensive wheeled briefcase for Christmas.
Now, I'm eyeing up a carry-on (20" expandable). I have an illness, I'm afraid.
Anyone else have Tumi? Any opinions of their suitcases? I love my wheeled briefcase.
(Also, I can't imagine ever owning a "good" bag of a size requiring baggage check considering the damage those bags receive. Anyone actually have a big Tumi bag that gets checked regularly?)
--Rich
Now, I'm eyeing up a carry-on (20" expandable). I have an illness, I'm afraid.
Anyone else have Tumi? Any opinions of their suitcases? I love my wheeled briefcase.
(Also, I can't imagine ever owning a "good" bag of a size requiring baggage check considering the damage those bags receive. Anyone actually have a big Tumi bag that gets checked regularly?)
--Rich
#2
Join Date: Apr 2003
Location: Right here
Posts: 2,940
I have a Tumi 22" wheeled carry-on. It's probably 5 years old or so; I don't use it every trip, but when I have brought it on a trip, it's been checked far more often than carried on. It's held up amazingly well. There are a couple of scuff marks on the outside from when I packed the plastic hook&strap thing that comes with it (used to hang a second bag onto the rollaboard) in an outside pocket, but that's it, otherwise looks brand new. On that basis, I'd suggest keeping anything hard out of the outside pockets, as the hard plastic hook bulging out the outside pocket was to blame for the scuffs (in conjunction with the baggage handlers, of course). Other than that, no problems, very durable after numerous checking experiences, including international. Maybe I've just been lucky, but this seems to be a case of actually getting good quality and durability for the premium that Tumi charges.
#4
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
I LOVE Tumi. I have a Tumi computer briefcase, rolling computer briefcase, 22" rollaboard, big rollaboard and garment bag. The stuff is tough, well-designed and, best of all, when it wears out, Tumi will fix it for a $25 fee.
#5




Join Date: Jun 2005
Location: MCO-The Mouse House
Programs: AA EXPlt, SPG Plt, Nat EE
Posts: 1,678
Between my wife and I, we have about 10 pieces of Tumi luggage (she used to get a deal). We had a problem with one zipper once and Tumi fixed it and overnighted it back to us. I believe they have a 10 year no fault warranty.
My mother complained to me about how much I spent on luggage. Now that I travel every week she realizes it was one of the best investments I ever made.
My mother complained to me about how much I spent on luggage. Now that I travel every week she realizes it was one of the best investments I ever made.
#7


Join Date: Jul 2005
Location: NJ/NYC
Programs: AA EXP/LT Plat, SPG Plat/LT Plat, HHonors Gold, Hyatt Plat, IHG Plat, MR Silver
Posts: 2,789
Originally Posted by cordelli
They do have outlet stores if that helps.
#8
In Memoriam
Join Date: Jun 2004
Location: EWR (Wayne Township, NJ) and PHX
Programs: CO OnePass Plat and SPG - Plat, Marriott Plat (don't use -it's a comp), AmericaWest CP
Posts: 4,810
Originally Posted by cordelli
They do have outlet stores if that helps.
They exclude you from the tracer program though...
Tumi ROCKS. Well worth the money.
-Vincent
#9
Join Date: Feb 2002
Location: The Puget Sound, WA
Posts: 2,232
We have 8-10 pieces that range from 3-14 years old. Everything from briefcases to larger wheeled check on luggage. Ive sent several pieces back for various repairs, and never been charged. I even sent an irregular piece (was not covered under the normal warranty) back once and they fixed it for free.
Is the warranty only 10 years now? It use to be lifetime.
Is the warranty only 10 years now? It use to be lifetime.
#10
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
Tumi doesn't charge for the repair, but they do charge $25 for the shipping back to you. I've never had to show a receipt for the luggage I've had repaired (as recently as a few weeks ago), so it would appear that the "free repair" policy is for life.
#11
FlyerTalk Evangelist

Join Date: Feb 2003
Location: New York, NY
Programs: BAEC Gold, Delta Platinum, Hilton Diamond, Marriott Gold, AMEX Platinum (US)
Posts: 18,541
Got myself an expandable laptop briefcase last summer and although I don't fly much I use it a hell of a lot although it has done a number of trips with me since I got it.
Feels tough as old boots, is very functional and looks very smart to boot. ^
To be honest thought I can't see myself shelling out the best part of a $1000 for Tumi check on luggage. I use fairly cheap Samsonite hard cases that I'm not bothered about if the TSA decide to hack open. So far it has lasted a number of years and one of them is an old family piece, has done over a million BICH* miles and only suffers from a couple of grazes ^
*Bum In The Cargo Hold
Feels tough as old boots, is very functional and looks very smart to boot. ^
To be honest thought I can't see myself shelling out the best part of a $1000 for Tumi check on luggage. I use fairly cheap Samsonite hard cases that I'm not bothered about if the TSA decide to hack open. So far it has lasted a number of years and one of them is an old family piece, has done over a million BICH* miles and only suffers from a couple of grazes ^
*Bum In The Cargo Hold
#12
FlyerTalk Evangelist




Join Date: Jul 2002
Location: SE1, London & White River, South Africa
Posts: 24,625
Not a fan myself. Tumi luggage - generally - looks pretty hideous and is a bit too management consultant for my tastes. I have a Mandarina Duck laptop bag and rollercase which are functional, hard wearing, stylish and about half the price.
Plus you then don't look like an Android.
Plus you then don't look like an Android.
#13
Join Date: Jul 2005
Programs: DL Plat, Hilton Diamond, Marriott Platinum, IHG Gold
Posts: 143
Originally Posted by vincom
They exclude you from the tracer program though...
Tumi ROCKS. Well worth the money.
-Vincent
Tumi ROCKS. Well worth the money.
-Vincent
And TUMI does rock. I don't know about their new T-tech line though... :-/
#14




Join Date: Nov 2004
Location: ORD
Programs: AA, DL, UA
Posts: 26
I have the T3 wheeled carry-on, which is very nice, lightweight, and definitely projects the banker/management consultant look. I can't say it's much different functionally than the no-name bag I got for $15 in HKG other than the look though.
People do recognize it as something a frequent flyer uses -- as opposed to, say, the trash bags and flowered duffles you see on WN pretty often.
The handle on mine popped off within a month of buying it. They readily agreed to repair it free, but the cost of shipping it to their depot (and the cost of finding an appropriate box to put it in) was on me. It came back promptly and has served me well since.
People do recognize it as something a frequent flyer uses -- as opposed to, say, the trash bags and flowered duffles you see on WN pretty often.
The handle on mine popped off within a month of buying it. They readily agreed to repair it free, but the cost of shipping it to their depot (and the cost of finding an appropriate box to put it in) was on me. It came back promptly and has served me well since.


