Cool New Availability Tool
Jan 8, 2005 | 11:33 am
#61
Join Date: Jan 2003
Location: Dallas
Programs: AA EXP
Posts: 2,741
Well, the response I received from customer support was personalized and incredibly quick. I sent in a query and got a reply in less than a half hour! ^
Here's what they had to say about accessing aa.com-purchased itineraries (in addition to what is in the FAQ, emphasis mine):
Here's what they had to say about accessing aa.com-purchased itineraries (in addition to what is in the FAQ, emphasis mine):
Originally Posted by ExpertFlyer
Basically, we have no control over it. Our system asks the GDS for the PNR, if they can give it to us, great, if not, there is nothing we can do. The best thing to try is to go to the airline/TA who made the PNR in the first place and ask it to be made public. Our experience has been that AA.com bookings usually won't show up, frankly, I am surpised other people were able to see AA.com PNR's at all as it has been our experience during testing that this would not be the case. Maybe they were in some way different.
Thank you for your compliment, we have been trying hard to put together a service that would be a benefit to the community in ways the other makeshift tools out there couldn't. If you wish, you may pass this info along to the forums on FT, yes we do read them, and will always take good sugestions under advisement.
If you need further assistance please don't hesitate to ask.
Thank you,
The ExpertFlyer.com Team
Thank you for your compliment, we have been trying hard to put together a service that would be a benefit to the community in ways the other makeshift tools out there couldn't. If you wish, you may pass this info along to the forums on FT, yes we do read them, and will always take good sugestions under advisement.
If you need further assistance please don't hesitate to ask.
Thank you,
The ExpertFlyer.com Team
Last edited by tismfu; Jan 8, 2005 at 12:53 pm Reason: Adding ExpertFlyer response
Jan 8, 2005 | 11:59 am
#64
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,729
Hey, I'm not looking to "blow anyone's cover"-- I'd rather not know and continue to have access to the info-- so-- IMHO, let's drop that portion of the discussion for the good of all. This really is too good to be true, I hope it sticks around. It's an incredible tool.
Jan 8, 2005 | 12:17 pm
#65
Join Date: Jul 2004
Location: NYC
Programs: DL DM, DL MM
Posts: 4,427
I just subscribed, but how come I don't see any X or R or C fare codes - they don't even show up on the fare code list????
I'm looking at flights that I know have X availability.....
I'm looking at flights that I know have X availability.....
Last edited by FlyAO2; Jan 8, 2005 at 12:33 pm
Jan 8, 2005 | 12:25 pm
#66
Original Member
Join Date: May 1998
Location: NY, NY, USA
Programs: AA EXP, BA Gold, UA*S, Marriott LT Titanium
Posts: 2,001
I'm assuming that this site, since able to pull up AA.com PNRs, is on SABRE. However, does anyone know if it can show private buckets for other Oneworld partners? How about Star carriers as well?
On a side note, someone mentioned that they were unable to pull up PNRs booked via their corporate travel department. This is because when PNRs are booked by travel agencies, they are secured to that agency. So I would be very surprised if anyone is able to display their PNR booked via their corporate travel dept unless their dept contacted the airline directly.
On a side note, someone mentioned that they were unable to pull up PNRs booked via their corporate travel department. This is because when PNRs are booked by travel agencies, they are secured to that agency. So I would be very surprised if anyone is able to display their PNR booked via their corporate travel dept unless their dept contacted the airline directly.
Jan 8, 2005 | 12:34 pm
#67
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT EXP; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
If I input "X" class, I am seeing an "X0" for the flight I was checking.
BTW, All, on the web page available to anyone, subscriber or non-subscriber, is a contact address, assuming that tells you anything (other than they have incorporated, have a physical address, and have taken the months and effort to invest in developing this site, which wasn't an overnight task):
Expert Travel Services, LLC.
414 West Sunrise Hwy, #311
Patchogue, NY 11772
And Morgensen, yes, I can see the data and seat availability for SK, EK, SN Brussels, etc. etc. Doesn't eman I can see exactly what YOU want, but... and it does have a five day subscription return policy.
BTW, All, on the web page available to anyone, subscriber or non-subscriber, is a contact address, assuming that tells you anything (other than they have incorporated, have a physical address, and have taken the months and effort to invest in developing this site, which wasn't an overnight task):
Expert Travel Services, LLC.
414 West Sunrise Hwy, #311
Patchogue, NY 11772
And Morgensen, yes, I can see the data and seat availability for SK, EK, SN Brussels, etc. etc. Doesn't eman I can see exactly what YOU want, but... and it does have a five day subscription return policy.
Originally Posted by FlyAO2
I just subscribed, but how come I don't see any X or R or C fare codes - they don't even show up on the fare code list.
I'm looking at flights that I know have X availability.....
I'm looking at flights that I know have X availability.....
Jan 8, 2005 | 12:52 pm
#68
Join Date: Jan 2003
Location: London, UK
Posts: 6,053
Originally Posted by RChavez
I'm assuming that this site, since able to pull up AA.com PNRs, is on SABRE. However, does anyone know if it can show private buckets for other Oneworld partners? How about Star carriers as well?
On a side note, someone mentioned that they were unable to pull up PNRs booked via their corporate travel department. This is because when PNRs are booked by travel agencies, they are secured to that agency. So I would be very surprised if anyone is able to display their PNR booked via their corporate travel dept unless their dept contacted the airline directly.
On a side note, someone mentioned that they were unable to pull up PNRs booked via their corporate travel department. This is because when PNRs are booked by travel agencies, they are secured to that agency. So I would be very surprised if anyone is able to display their PNR booked via their corporate travel dept unless their dept contacted the airline directly.
Jan 8, 2005 | 12:53 pm
#69
Join Date: Jun 2004
Location: SFO
Programs: AA PLT; UA Gold
Posts: 5,378
Originally Posted by JDiver
BTW, All, on the web page available to anyone, subscriber or non-subscriber, is a contact address, assuming that tells you anything (other than they have incorporated, have a physical address, and have taken the months and effort to invest in developing this site, which wasn't an overnight task):
Expert Travel Services, LLC.
414 West Sunrise Hwy, #311
Patchogue, NY 11772
Expert Travel Services, LLC.
414 West Sunrise Hwy, #311
Patchogue, NY 11772
THE UPS STORE
414 W SUNRISE HWY
PATCHOGUE, NY 11772
631-289-5370
(BTW there is a slight chance that Expert Travel Services happens to share a building with a UPS Store, but I'd say that's much less likely than the more obvious explanation.)
Last edited by justageek; Jan 8, 2005 at 12:57 pm
Jan 8, 2005 | 12:59 pm
#70
Join Date: Oct 2000
Location: FLL, over-inflated EGO due to EXP status
Posts: 4,519
How Far Back Will This Go
The tool sounds intersting enough just to check class availability, etc... I'll definitely be signing up. Can you pull up old PNR's on completed travel....like from months or even years ago? That would really be neat!
Jan 8, 2005 | 1:04 pm
#71
Join Date: Jan 2003
Location: London, UK
Posts: 6,053
Originally Posted by LLZ
The tool sounds intersting enough just to check class availability, etc... I'll definitely be signing up. Can you pull up old PNR's on completed travel....like from months or even years ago? That would really be neat!
Jan 8, 2005 | 1:16 pm
#73
Join Date: Jun 2004
Location: SFO
Programs: AA PLT; UA Gold
Posts: 5,378
Originally Posted by LLZ
The tool sounds intersting enough just to check class availability, etc... I'll definitely be signing up. Can you pull up old PNR's on completed travel....like from months or even years ago? That would really be neat!
Jan 8, 2005 | 1:39 pm
#75
Join Date: Jan 2004
Location: port broad reach
Programs: NorthSails | Starboard | ION
Posts: 6,525
Originally Posted by izzik
I guess my original question is -- why is there a link ? It implies that there is a connection to seatguru.