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Old Jan 27, 2003 | 12:59 pm
  #1  
Audie
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Join Date: Dec 2002
Location: WI
Programs: Delta Skymiles and American Airlines
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Operational upgrade
I could not figure out just which forum would cover my question so I hope you will excuse me if this is not the correct one. I have been an Elite member of Northwest Airlines for some years but did not qualify this year. I have enjoyed the upgrades I have been able to get as a result of being an Elite member. Someone used the term Operational upgrade and I would like to know just what that means. I will be traveling to Asia and any chance of an upgrade would be teriffic.
Thanks
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Old Jan 27, 2003 | 1:10 pm
  #2  
MeLike2Travel
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Join Date: Jan 2003
Location: SJC
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A simple search of 'operation upgrade' in a few forums will lead you to a number of discussions pertaining to the topic.
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Old Jan 27, 2003 | 1:15 pm
  #3  
wideman
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An operational upgrade is when a customer gets upgraded from a lower class of service to a higher class because the lower class has more confirmed passengers than it does available seats.

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Old Jan 27, 2003 | 3:16 pm
  #4  
monahos
 
Join Date: Aug 2001
Posts: 3,673
... and is rather unlikely to happen to non-elites on NW transpac flights, unfortunately.
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Old Jan 27, 2003 | 5:47 pm
  #5  
cordelli
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The last time it hapend to us it was short for "The air Marshal wants your cushy exit row seat, so would you mind flying in business"?

No sir, not a problem at all.
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Old Jan 28, 2003 | 1:39 am
  #6  
se94583
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One of the best things that could happen when ticketed in coach
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