I could not figure out just which forum would cover my question so I hope you will excuse me if this is not the correct one. I have been an Elite member of Northwest Airlines for some years but did not qualify this year. I have enjoyed the upgrades I have been able to get as a result of being an Elite member. Someone used the term Operational upgrade and I would like to know just what that means. I will be traveling to Asia and any chance of an upgrade would be teriffic.
Thanks