UAP_777

Not given, purchased, but I still have a robe that I bought from the Gansevoort in NYC over 20 years ago. They gave it to me to wear before a massage and I loved it so much that I asked if they had them for sale. They did. 20 years later, still loving it.

Eastbay1K

Not from a hotel specifically, but Starwood (likely because of someone who used to lurk for the company ) sent me a StR Bathrobe with my FT name embroidered when I became LTP.

sekhmet101

I have received a keychain, wallet (not leather), and backpack from Excellence properties.

Fontaine

The Four Seasons Boston gave me a bathrobe with my initials on it. Said they would keep it for me for future visits or I could take home.

jahason

Bathrobe mailed to be by a non chain hotel near Pisa in return for leaving a review (mine was on Flyertalk)
Cap from a non chain up market hotel in Jakarta
Shawl from InterContinental Hotel in Singapore
I won a hamper in some sort of prize draw after a Courtyard by Marriott in Illinois was renovated. Prize draw was for everyone there who were generally notables from local community. As a guest, who was unusually there at 2pm that day, I just hung around reception to listen to the speeches and as a guest I guess they couldn't expel me. Then when we were given raffle tickets I took one and my number came up. Getting that hamper back to London meant I had the run the gauntlet of airport security who all mischievously (and with a grin) claimed the hamper has to stay.

adpucci

a lovely bath robe with my first name embroidered on the sleeve - sent to my home address after a visit - from the beautiful Westin in Munich, Germany.

still haven't worked out WHY they sent me it, but it's really nice and I was surprised and delighted when it arrived.

born sleepy

I got a rock.

magendim

I have a piece of the Berlin Wall I think from the Berlin Westin back when it was SPG and they did the platinum welcome gifts.

Efrem

About ten years ago my late wife and I stayed at the Four Seasons in Meriden, Connecticut (northeast U.S. for our international readers). I filled out the feedback form, saying in part that if the breakfast menu says "pancakes with maple syrup," they ought to come with maple syrup - from maple trees, not something from a chemical factory with 2% artificial maple flavor or something. Got a note back from the sales manager explaining that maple syrup is expensive and they don't want to raise their prices to cover it. I replied that I know that, that I have no problem with a business decision not to serve maple syrup, but if they're not going to serve it the menu shouldn't say they do. It should say "pancake syrup," "maple-flavored syrup," whatever, but not "maple syrup." That's a specific kind of syrup, and they didn't have it. She ended up by promising me that, if we returned, they'd have it.

Fast forward a couple of years. We were going to return to the area and made a reservation in the same place. I emailed the sales manager. She had become the general manager by then. She replied by sending me a photo of a can of REAL MAPLE SYRUP on the kitchen shelf. When we checked in there was a small jar of Connecticut maple syrup waiting for us as a gift. (That's why this story is in this thread.) The next morning, I asked for real maple syrup (which the menu still said) for my pancakes. Our server said they didn't have any. I took out my phone and said "Yes, you do. Here's an email from your general manager [name], sent last week, with a photo of the can of maple syrup on your kitchen shelf. Please go to that shelf and get it." She was a bit surprised, but she did exactly that.

Unfortunately, I haven't been back since. I hope they managed to use the rest of the can of syrup.

strickerj

I recently came across the kit that came with the Renaissance ATL airport runway view rooms - a drawstring bag with binoculars, a booklet, and Delta Museum tickets.

wakesetter93

This is apparently a Sheraton "thing" as explained to me by the front desk clerk at the Sheraton Stockholm. We have a rubber duck from there now.

Aside from that, I have about 4000 hotel branded pens scattered about and one random Renaissance towel.