I boarded the wrong plane
#16




Join Date: May 2005
Location: Mid-Atlantic
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IAD (Washington Dulles) has these gates. You scan your boarding pass inside the terminal, as with any normal airport gate, but when you walk toward the tarmac, an employee checks your boarding pass a second time, and directs you to your A-B-C-D section.
One I tried to walk directly to my section, because the employee was chitchatting with her coworker. The employee grabbed me by my arm, with rather strong force, and demanded to see my boarding pass. I thought that was extremely inappropriate.
One I tried to walk directly to my section, because the employee was chitchatting with her coworker. The employee grabbed me by my arm, with rather strong force, and demanded to see my boarding pass. I thought that was extremely inappropriate.
#17
Join Date: Nov 2013
Posts: 4,374
I am not lucky to have been assaulted by an airline employee. That is a barbaric sentiment.
#18




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Edited to remove incorrect hyperbolic statement.
Last edited by diburning; Oct 11, 2016 at 11:23 am Reason: I was wrong, editing since it didn't add to the discussion
#19
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I was going to post about these. I was in that area a few years ago and one of the gates was boarding Charleston, SC and Charleston, WV from the same gate. What could go wrong!?
#20




Join Date: Oct 2007
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Dulles U Ex gates
Most of the people working at these gates don't speak English very well this also leads to issues. As for boarding Charleston SC and Charleston, WV at adjoining gates - welcome to united express! Nothing they do should surprise you
#21




Join Date: May 2005
Location: Mid-Atlantic
Posts: 5,022
2. by your own admission you deliberately bypassed a boarding pass checkpoint. Here is the 21st century there will be consequences for that any airport.
3. you distorted what I wrote: "you're lucky that the employee just grabbed your arm". What I said is that you were lucky it was only the arm considering that you had bypassed a checkpoint. Violate airport rules and there are consequences. Go over the security fora and read the stories about pax thrown to the ground, bloodied, arrested, etc. for violating security rules. There are plenty of stories out there of people going where they shouldn't on the tarmac and being arrested.
Originally Posted by diburning
That employee should be glad that he didn't grab a military veteran who are trained to respond immediately on instinct. That employee would have ended up in the hospital with at least a few teeth missing, and with the passenger suing the airline for damages.
Also, where do you get the idea that any military personnel are trained to "respond immediately on instinct" with violence? Training teaches members of the military to assess a threat and respond appropriately, use of violence in response to someone grabbing your arm is contrary to military tactical training.
#22
Join Date: Nov 2013
Posts: 4,374
I admitted nothing of the sort, nor have I violated any security rules. I have never read a story on FlyerTalk or anywhere of anybody attacked as viciously as you describe in any airport in any century for any reason.
#23
Join Date: Jul 2016
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I was also asked once while traveling if I could understand English, I do not find it offensive, I thought that the person who asked me just needed this information to know how to deal with me in this situation and adapt to my communication abilities.
#24
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**would have had
#25
Join Date: Jul 2008
Posts: 221
Just a thought... not to be awkward, but is the fact that you are a North American born/ native English speaker stamped on your forehead? If not, then the only thing the agent had to go by was your looks, and you know as well as I do that people are reacted to based on their looks. I know that my ability to speak a certain language (English, German etc.) is not stamped on my forehead and therefore, since I manage to look like an obvious tourist, EVERY time I am in Europe I am asked almost once a day if I speak English because the other party wants to be able to communicate with me in the easiest manner possible. Just like if I were in Quebec... how can the other party just assume I speak French? I would never make such an assumption!
In this case the lady may have been trying to ensure that you were able to read English because many Asian travelers don't (conversely, it would be like assuming I can read Kanji or Korean which I don't), and often require a translator or language assistance -- that's a fact and not a generalization and for instances exactly like these when you have 000s of people speaking in tons of tongues, they have language assistance available at airports. Now if she was rude or condescending, that's a different issue and in that case, yes, she was being offensive.
So ultimately only you can answer the question which no one here can... Was she being condescending or was she genuinely trying to help?
In this case the lady may have been trying to ensure that you were able to read English because many Asian travelers don't (conversely, it would be like assuming I can read Kanji or Korean which I don't), and often require a translator or language assistance -- that's a fact and not a generalization and for instances exactly like these when you have 000s of people speaking in tons of tongues, they have language assistance available at airports. Now if she was rude or condescending, that's a different issue and in that case, yes, she was being offensive.
So ultimately only you can answer the question which no one here can... Was she being condescending or was she genuinely trying to help?
Last edited by bosboy73; Oct 11, 2016 at 1:25 am
#26




Join Date: Nov 2013
Location: Bracebridge, ON
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Posts: 348
I've never once had a situation in a multi gate scenario like this where more than one gate is open. In my experience in Europe, Caribbean, US and Canada I have always found they board one plane, then rope that off before boarding the next. Their seems to be very good procedures in place to prevent this from happening at every airport I've transited.
Maybe I'm wrong but active boarding on two planes from one gate like this doesn't seem common place or proper?
Maybe I'm wrong but active boarding on two planes from one gate like this doesn't seem common place or proper?
#27


Join Date: May 2009
Location: AMS
Posts: 2,571
No, but I worry that some day I will and not figure it out until it's too late.
It was undoubtedly incredibly rude but I would not assume the malicious intent you attribute her.
Also, do you think what the lady at the tarmac said was offensive? I spoke to her in proper English, so there really was no reason for her to ask me if I could read English.
#28


Join Date: Mar 2011
Location: Kitchener, ON, Canada
Programs: UA 1K
Posts: 1,266
I haven't boarded the wrong plane, but I did line up at the wrong gate and watched my plane depart without me. I was connecting through ORD and was supposed to go to gate 8. I was walking down the hall - sign says 2, people gathered outside... 50 feet further, sign says 4, people gathered... 50 feet later, sign 6, people gathered.... 50 feet later, people gathered.
I assumed I was at 8. It wasn't. It was absolutely, unequivocally my fault, and a total brain fart on my part. The gate agent said something about "delay," everyone groaned... I returned to the club.
It was 15 minutes later when I went to check flight status and I saw my original flight switch to "departed" that I clued in something had gone... wrong.
Thankfully the airline just laughed and scheduled me on the next flight. Cost me an extra night in a hotel rooom, and a confirmed upgrade. I figure it was a cheap life lesson.
I assumed I was at 8. It wasn't. It was absolutely, unequivocally my fault, and a total brain fart on my part. The gate agent said something about "delay," everyone groaned... I returned to the club.
It was 15 minutes later when I went to check flight status and I saw my original flight switch to "departed" that I clued in something had gone... wrong.
Thankfully the airline just laughed and scheduled me on the next flight. Cost me an extra night in a hotel rooom, and a confirmed upgrade. I figure it was a cheap life lesson.
#29
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Wow, lots of hyperbole in this thread. To the OP, you weren't paying attention and are lucky you eventually got on the right flight. Consider yourself lucky that that was the end of it. If you were offended by someone asking you if you could read English, I honestly recommend a thicker skin.
#30
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy




Join Date: Oct 2001
Location: Los Angeles
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Time to lock this thread as I see no further value to the OP or to FT in keeping it open.
Obscure2k
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Obscure2k
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