Ever seen a "Pretty Woman" Moment?
#61
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Bangkok or San Francisco
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I wanted to buy a new car but working late, driving home after 6pm all the dealers were closed. Thus I drove to the local dealer on a Saturday morning but found the place closed.
Wondering how I would be able to buy a car withouth taking a day off I rang the bell.
An angry man opened his home window above the garage and shouted "We are closed"
Followed by an "What do you want?"
I replied "buying a new car, but you are closed" and drove off.
I phoned to dealers in town and found one who stayed open after 6pm and waited for me. 30 minutes of paperwork later I got my new car.
Wondering how I would be able to buy a car withouth taking a day off I rang the bell.
An angry man opened his home window above the garage and shouted "We are closed"
Followed by an "What do you want?"
I replied "buying a new car, but you are closed" and drove off.
I phoned to dealers in town and found one who stayed open after 6pm and waited for me. 30 minutes of paperwork later I got my new car.
#63
Join Date: Jan 2014
Posts: 416
#64
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,285
Interesting thread. I recognize that as a white male I am the victim of suspicion less than people who do not look like me. That's not to say I'm always handed Gucci on a silver platter, of course. Two observations:
In my teens and early 20s I suffered considerable suspicion because of age. Anytime the exchange of money was involved in any way -- including things as simple as asking for table service at a inexpensive restaurant -- I was often treated with the suspicion that I couldn't or wouldn't pay for it. That was always irritating to me because I started working jobs at age 12 to keep spending money -- my own spending money, not what wealthy parents (mine were working class) gave me -- in my pocket. Thankfully discrimination against youth is a problem nearly all of us grow out of.
Another type of vendors "sizing up" their prospective clients that everyone discusses is based on clothing. Dress better and they'll treat you better, the common wisdom goes. Clothing has been becoming drastically less important over the past several decades, though. Fifty-plus years ago the norm was to dress up every time you went out in public. In that context, wearing crude or threadbare clothes said something about what you could afford. But today it's common for even mature and well heeled people to dress shabbily. For example, it used to be that ripped jeans, sneakers, and a t-shirt was appropriate attire for a 12 year old boy or a layabout. Nowadays in places like Silicon Valley (where I live) you'll see a significant fraction of middle age men with six-figure jobs dressing that way. In that context any car dealer, jeweler, real estate agent, etc. who equates shabby clothing with "can't afford expensive things" is going to lose significant business.
In my teens and early 20s I suffered considerable suspicion because of age. Anytime the exchange of money was involved in any way -- including things as simple as asking for table service at a inexpensive restaurant -- I was often treated with the suspicion that I couldn't or wouldn't pay for it. That was always irritating to me because I started working jobs at age 12 to keep spending money -- my own spending money, not what wealthy parents (mine were working class) gave me -- in my pocket. Thankfully discrimination against youth is a problem nearly all of us grow out of.
Another type of vendors "sizing up" their prospective clients that everyone discusses is based on clothing. Dress better and they'll treat you better, the common wisdom goes. Clothing has been becoming drastically less important over the past several decades, though. Fifty-plus years ago the norm was to dress up every time you went out in public. In that context, wearing crude or threadbare clothes said something about what you could afford. But today it's common for even mature and well heeled people to dress shabbily. For example, it used to be that ripped jeans, sneakers, and a t-shirt was appropriate attire for a 12 year old boy or a layabout. Nowadays in places like Silicon Valley (where I live) you'll see a significant fraction of middle age men with six-figure jobs dressing that way. In that context any car dealer, jeweler, real estate agent, etc. who equates shabby clothing with "can't afford expensive things" is going to lose significant business.
#65
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
http://www.hintsandthings.co.uk/library/WORDS2.htm
A garage is where you get your car repaired/fixed.
tartempion - location: thailand
and repairs are also done at dealers, and >
https://www.google.com/search?q=dealer+garage+uk >
http://www.southherefordgarages.co.uk/
Cambridge Garage http://www.volvocarshavant.co.uk/
http://www.helstongarages.co.uk/
Bagot Road Garage http://www.bagotroad.com/
Bourne Road Garage http://www.crayford-mazda.co.uk/
bentley dealer in london >
https://www.google.com/maps/@51.5099...ww!2e0!6m1!1e1
Last edited by Kagehitokiri; Apr 19, 2015 at 7:39 pm
#66
Join Date: Jan 2013
Location: 대한민국 (South Korea) - ex-PVG (上海)
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Posts: 1,995
When we lived in Houston, my office was across from The Galleria. Sometimes my wife would come to visit for lunch and then do a little window shopping (with some purchases). One day, we went into a boutique (I was slightly behind her). The clerks almost ran over to her (I assume thinking she was a wealthy Asian) until they saw me and slowed down. I asked why and, surprisingly, was told that Chinese and Japanese tourists are common and make very large purchases where as locals don't.
Another time, I met the CEO/Chairman/owner of the company I was working for at his private plane. On the way to the plant, he said he needed a snack. We stopped at a convenience store (in the rather poor neighborhood) where he picked up a few items before he realized he didn't have any cash. The clerk refused to accept a check or credit card, so I paid for him. They didn't realize they had a multi-billionaire (listed in Forbes 100) in their shop.
Another time, I met the CEO/Chairman/owner of the company I was working for at his private plane. On the way to the plant, he said he needed a snack. We stopped at a convenience store (in the rather poor neighborhood) where he picked up a few items before he realized he didn't have any cash. The clerk refused to accept a check or credit card, so I paid for him. They didn't realize they had a multi-billionaire (listed in Forbes 100) in their shop.
#67
Join Date: Dec 2010
Location: Indianapolis
Programs: Hilton-Diamond Lifetime Platinum AA UA, WN-CP, SPG Gold.
Posts: 7,377
Many a small business person have sleep at their place of business, trying to get it started, only to hire people, who are far more interested in putting in their time than serving a client.
I know how everyone feels and it has happened to me, their is a difference between a sales person, and a salesman., a prospect, and a suspect.
Even today, I hesitate to spend on myself, and often ask do I really need that.
I would never buy from anyone I do not like, or trust.
As businesses become larger they loose control of details, I Wish it were not true.
It has happen to me,
I know how everyone feels and it has happened to me, their is a difference between a sales person, and a salesman., a prospect, and a suspect.
Even today, I hesitate to spend on myself, and often ask do I really need that.
I would never buy from anyone I do not like, or trust.
As businesses become larger they loose control of details, I Wish it were not true.
It has happen to me,
#68
FlyerTalk Evangelist
Join Date: Jun 2005
Posts: 38,410
When we lived in Houston, my office was across from The Galleria. Sometimes my wife would come to visit for lunch and then do a little window shopping (with some purchases). One day, we went into a boutique (I was slightly behind her). The clerks almost ran over to her (I assume thinking she was a wealthy Asian) until they saw me and slowed down. I asked why and, surprisingly, was told that Chinese and Japanese tourists are common and make very large purchases where as locals don't.
#69
FlyerTalk Evangelist
Original Poster
Join Date: May 2012
Location: Sydney Australia
Programs: No programs & No Points!!!
Posts: 14,222
When we lived in Houston, my office was across from The Galleria. Sometimes my wife would come to visit for lunch and then do a little window shopping (with some purchases). One day, we went into a boutique (I was slightly behind her). The clerks almost ran over to her (I assume thinking she was a wealthy Asian) until they saw me and slowed down. I asked why and, surprisingly, was told that Chinese and Japanese tourists are common and make very large purchases where as locals don't..
When I was overseas I sometimes feel that as an Aussie we are deemed not big spenders. We don't covet watches as a symbol of our success or every lady doesn't have a designer bag. I was in Dior with my husband and wanted a watch. Like others, I am hesitant at agreeing to spend money even though I have it. I ummed and ahhed over a diamond dior watch whilst sales staff lounged around not really interested in me. They had let me just look around. When I queried with my husband if I should buy the watch he said "buy whatever you want I don't care". The sales staff heard it and it was like "man every station"... bored husband giving wife anything she wants. Every display case was opened and we were offered a ton of things to try on. How different from when we went in.
#70
Join Date: May 2010
Location: Wonderful Weald of kent
Programs: BAEC Bronze
Posts: 989
Round where I live, most new car cars are sold via the various dealerships located on an industrial/ retail park about 8 miles away, however, quite a few of the local garages do sell cars off their forecourts.
#71
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indeed - Here in Kent - I put my car in one half of the double garage at my home, and get general repairs and maintenance done at the Old Station Garage across the road from me, and I go to the garage on the main road to buy my petrol/ diesel!
Round where I live, most new car cars are sold via the various dealerships located on an industrial/ retail park about 8 miles away, however, quite a few of the local garages do sell cars off their forecourts.
Round where I live, most new car cars are sold via the various dealerships located on an industrial/ retail park about 8 miles away, however, quite a few of the local garages do sell cars off their forecourts.
#72
Join Date: May 2010
Location: FSD
Programs: BAEC, Delta SkyPesos, VS FC, SQ KF, AA, HHonors
Posts: 1,884
In Australia too many of the shoppers in Gucci, Dior or Vuitton are Asian buyers.
When I was overseas I sometimes feel that as an Aussie we are deemed not big spenders. We don't covet watches as a symbol of our success or every lady doesn't have a designer bag. I was in Dior with my husband and wanted a watch. Like others, I am hesitant at agreeing to spend money even though I have it. I ummed and ahhed over a diamond dior watch whilst sales staff lounged around not really interested in me. They had let me just look around. When I queried with my husband if I should buy the watch he said "buy whatever you want I don't care". The sales staff heard it and it was like "man every station"... bored husband giving wife anything she wants. Every display case was opened and we were offered a ton of things to try on. How different from when we went in.
When I was overseas I sometimes feel that as an Aussie we are deemed not big spenders. We don't covet watches as a symbol of our success or every lady doesn't have a designer bag. I was in Dior with my husband and wanted a watch. Like others, I am hesitant at agreeing to spend money even though I have it. I ummed and ahhed over a diamond dior watch whilst sales staff lounged around not really interested in me. They had let me just look around. When I queried with my husband if I should buy the watch he said "buy whatever you want I don't care". The sales staff heard it and it was like "man every station"... bored husband giving wife anything she wants. Every display case was opened and we were offered a ton of things to try on. How different from when we went in.
*Variously at Lane Crawford/Harbour City, Sogo, Ralph Lauren, Burberry, and Jack Wills boutiques.
#73
Join Date: Oct 2009
Location: Udon Thani, Thailand
Programs: TK E,*G, A-Club G
Posts: 869
Most of the dealers there do car maintenance and repairs and have their home often next to or above the "garage" annexe showroom.
The dealer "garage" in question no longer exists, but do a google map and street view at garage Guns bvba, Wolfshagen 91, 3040 Huldenberg, Belgium, also a Citroen dealer, same brand of car I wanted to buy;
http://goo.gl/8SkNta
And I invite you to google image "Citroen garage brussels"
This historical building was built by André Citroen himself in 1933-1934.
Known by 1 million "brusseleers" as the Citroen garage.
What do you know about Brussels???
And if you can read dutch http://www.brusselnieuws.be/nl/nieuw...lijft-beroeren
Last edited by tartempion; Apr 20, 2015 at 7:54 am
#74
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Join Date: Jun 2006
Location: IAD/DCA
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re asian market, prior to latest economic crisis >
http://books.google.com/books?id=U2O...ercent&f=false page 74 >
http://books.google.com/books?id=U2O...ercent&f=false page 74 >
Analysts estimate ... Japanese buy half of all luxury goods [sold worldwide]
#75
Join Date: Oct 2005
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Posts: 717
Love tv real estate shows. Watching Million Dollar Listing LA one of the agents was talking about how he never assumes anyone can't afford it. He said his change of thought happened when one person came through a multi million dollar house for sale dressed super casually and had bare feet. He said he bought the house and paid cash. He said that taught him a lesson.
When we bought our home a few years ago, we went in without a buyers agent. We tried to ask the listing agent some questions and were given one or two word answers and beyond dismissive (we were in running gear). We got a disclosures package that said her exlusive listing agreement was ending in 2 weeks. We waited 2 weeks and lo and behold, a month later another agent relisted the property and we bought it.
Didn't get to do the 'Big Mistake' bit but it was a high five figure commission (2.5%) that she lost out on by not treating everyone who walked through the door equally.