Hotel Upgrades
#16
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#17




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#18
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A few reasons I list below.. but an anecdote: my wife usually travels for work and just gets the cheapest rooms. I have IC RA Marriott Plat, etc... she came along for the first time, and now she's spoiled.
Larger suite = can lay out all our luggage after all the shopping to repack appropriately (3 large luggages from all the crap she bought)
Lounge access = quieter breakfast area, drinks free, some have nice views. while these are tied to status and not 'room' upgrade.. the two go hand in hand. you only get room upgrades when you have status usually.
Preferred treatment = this is subtle.. but only noticeable when sh!t hits the fan with your travel schedule.. extend a night or two, cut a night or two short, need a room in really short notice etc.. status helps reduce headaches.
Small details = some fruit upon arrival, dedicated checkin line, some little gift like a chinese ceramic USB key, just some small details that makes a diff over a long time.
When you stay in a hotel 5 nights a year.. any room with a bed, internet, good enough
when you go in and out of hotels half of your life, the smallest details make the biggest differences..
Larger suite = can lay out all our luggage after all the shopping to repack appropriately (3 large luggages from all the crap she bought)
Lounge access = quieter breakfast area, drinks free, some have nice views. while these are tied to status and not 'room' upgrade.. the two go hand in hand. you only get room upgrades when you have status usually.
Preferred treatment = this is subtle.. but only noticeable when sh!t hits the fan with your travel schedule.. extend a night or two, cut a night or two short, need a room in really short notice etc.. status helps reduce headaches.
Small details = some fruit upon arrival, dedicated checkin line, some little gift like a chinese ceramic USB key, just some small details that makes a diff over a long time.
When you stay in a hotel 5 nights a year.. any room with a bed, internet, good enough
when you go in and out of hotels half of your life, the smallest details make the biggest differences..
#19

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To a certain mindset (one in full evidence here on FT) the idea of getting something one did not pay for just overwhelms rational thought. That someone does not need the upgrade/suite, etc. doesn't enter the conversation. It's a game, it's a weird validation that "I won and you didn't," it's beating somebody else (other traveler or hotel, it matters not).
#21
formerly known as Tad's Broiled Steaks




Join Date: Jun 2004
Posts: 6,424
^
FWIW. Of course it matters. (1) Space creates calmness to the mind. (2) Certain upgrades have lounge access with free drinks/breakfast/food attached, which on a week trip may save hundreds of euros/dollars/yens. (3) It's a confirmation of the -often only perceived- bond between frequent hotel guests and the hotel, a token of their appreciation.
It is disputable if an upgrade from King Standard to Twin Deluxe/higher is actually an upgrade, but that is OT.

FWIW. Of course it matters. (1) Space creates calmness to the mind. (2) Certain upgrades have lounge access with free drinks/breakfast/food attached, which on a week trip may save hundreds of euros/dollars/yens. (3) It's a confirmation of the -often only perceived- bond between frequent hotel guests and the hotel, a token of their appreciation.
It is disputable if an upgrade from King Standard to Twin Deluxe/higher is actually an upgrade, but that is OT.
Otherwise, I don't really care whether I have a small or large room. What matters to me is if the walls/door are paper thin...again, a common issue in China (and Indonesia). Turning on a bit of music to serve a two-fold purpose- overtaking the human chirps outside of the room and serving as white noise while traveling alone- has proven useful and soothing.
If traveling with a girlfriend, the decision of where to stay/how to stay there will be hers.
#22
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Another advantage of the upgrade is that one is more likely to get a big and deep bathtub and a nice separate rain shower. Double bowl sinks and lots of bathroom counter space are also a plus.
#24
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Many people here are mentioning lounge access. I personally have no concept of a hotel lounge. To me, an airline lounge is used so you can get away from the masses of people in the terminal and have a quiet place to work or relax, but why would you need that at a hotel where you already have your own private room? Other than perhaps free food, what is the attraction of a hotel lounge?
#25




Join Date: Dec 2010
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Many people here are mentioning lounge access. I personally have no concept of a hotel lounge. To me, an airline lounge is used so you can get away from the masses of people in the terminal and have a quiet place to work or relax, but why would you need that at a hotel where you already have your own private room? Other than perhaps free food, what is the attraction of a hotel lounge?
#26
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It's food without having to wait for it in a restaurant as well as sometimes a pleasant place to sit that isn't a bar. It's a place where you might feel comfortable chatting with other guests, much the same as one can sometimes talk with a seatmate on a plane. For some people, it must be a bit of DYKWIA in that the hotel openly treats you special and you have access to a place where they don't allow all guests.
In some hotels, the lounge floor is key-card controlled access. This provides extra security, especially in large hotels in urban areas where almost anyone can apparently enter the elevators leading to guest floors.
In some hotels, the lounge floor is key-card controlled access. This provides extra security, especially in large hotels in urban areas where almost anyone can apparently enter the elevators leading to guest floors.
#27
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Many people here are mentioning lounge access. I personally have no concept of a hotel lounge. To me, an airline lounge is used so you can get away from the masses of people in the terminal and have a quiet place to work or relax, but why would you need that at a hotel where you already have your own private room? Other than perhaps free food, what is the attraction of a hotel lounge?
In the evening when you're back after a long day you can dump your stuff in your room and then go for a drink and/or a little nosh. On those days when you're by yourself and are beat the nosh can even BE your dinner. Or, if you want to go out there's generally a staff member there who can advise you, make a dinner reservation, whatever. All very civilized.
#28
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Many people here are mentioning lounge access. I personally have no concept of a hotel lounge. To me, an airline lounge is used so you can get away from the masses of people in the terminal and have a quiet place to work or relax, but why would you need that at a hotel where you already have your own private room? Other than perhaps free food, what is the attraction of a hotel lounge?
The drinks and evening spread are an added appeal of an international lounge. The evening spread can be quite good, and a lot of lounges abroad have full table service and good liquors and wines to choose from. On that level, a good hotel lounge isn't much different from a good international airline lounge. (Better than a J lounge, but obviously not at the level of, say, the LH FCT.)
Also, at some good international properties, the lounge attendant is also a competent concierge. That can be extremely helpful if you're in a city where you don't speak the language and would have a hard time booking restaurants, events, etc. yourself.
#29
Join Date: Jan 2012
Location: ORD
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I'm in a hotel room 2 - 3 weeks a month, 11 months out of the year. I like having a larger room with a couch when I will be in a place for more than a week. It just makes being in a hotel room seem less like a hotel room. It sort of becomes home.
If I'm in the US, then I'm staying at a Hampton, Holiday Inn, etc. There a room upgrade gets me a mini fridge and microwave. Then I shop at the grocery store for my dinner and I don't have to eat in a restaurant for 3 meals day for a couple of weeks at a shot.
If I'm in the US, then I'm staying at a Hampton, Holiday Inn, etc. There a room upgrade gets me a mini fridge and microwave. Then I shop at the grocery store for my dinner and I don't have to eat in a restaurant for 3 meals day for a couple of weeks at a shot.
#30
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Many people here are mentioning lounge access. I personally have no concept of a hotel lounge. To me, an airline lounge is used so you can get away from the masses of people in the terminal and have a quiet place to work or relax, but why would you need that at a hotel where you already have your own private room? Other than perhaps free food, what is the attraction of a hotel lounge?
There are some people that can stay in the same room all day, and some who like the chance to get out and around.
I don't think anybody needs a lounge, but it's a nice place to kick back, read the paper, watch the news, etc.
It's sort of like asking why people need a living room in their house.

