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Old Nov 11, 2014, 2:41 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Xyzzy
Where does the KVS tool get its data and is KVS authorized to provide this data in the manner it is presented?

The tool is known to access a variety of web sites, many in a manner that is not authorized. Please see the next section of this Wiki for a list of sites believed to be accessed and their data access policies (where known).

Additionally, under some conditions the tool appears to access sites via a KVS-operated back end. This means that the tool is not just a 'web browser' that runs via a user's machine. No detailed public information is available about how this works or whether any of this back-end access is authorized.

Websites KVS Accesses and their relevant Terms of Use

http://book.aircanada.com/pl/AConlin...verrideServlet
http://book.aircanada.com/pl/AConlin...PreviewServlet
https://book.aircanada.com/pl/AConli...verrideServlet
https://www.aircanada.com
Terms of Use:
http://www.aircanada.com/en/about/legal/notice.html
Use of our web site for any other purpose, including any commercial use or purpose, is expressly prohibited.
Without limiting the generality of the foregoing, you agree that, in using or accessing our website, you shall not commit or participate in any of the following acts or actions, each of which is expressly prohibited under this User Agreement:
directly or indirectly, use or access, or encourage, solicit, permit, facilitate, aid, assist or abet, including, but not limited to, the selling, licensing, distribution or provision to any person of any means that permit, the use or access, or agree to provide the use or access, of our website through any manual process or any automatic, electronic or technical device, including but not limited to automated scripts, robots, crawls, screen scrapers, web "bots", deep-links, indexes, spiders, click-spams, macro programs, or any other device, program, software, system, algorithm, methodology or technology, now known or hereinafter discovered, that performs the same or a similar function, in order to, without limitation: "data mine"; "screen scrape"; data process; access, extract, copy, distribute, aggregate or acquire information; generate impressions or clicks; input or store information; search or generate searches; or manipulate or monitor any portion or content of our website;

http://data.flight24.com/flights/
Terms of Use:
http://www.flightradar24.com/terms-and-conditions
Website’s information and Services are provided for personal, non-commercial use only. Permission is granted to temporarily download one copy of the materials (information or software) on Flightradar24’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer any software contained on Flightradar24's web site;
Remove any copyright or other proprietary notations from the materials; or
Transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Flightradar24 at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

http://data.seatexpert.com/tpi/find.php
Terms of Use:

http://plane.lan.com/cgi-bin/recibo_...bo_eticket.cgi
Terms of Use:
http://www.lan.com/en_us/sitio_perso...-use/about-us/
You may use the information on our site solely for non-commercial purposes, and any use or modification of the website contents is not permitted.

http://reservations.usairways.com/Default.aspx
Terms of Use:
http://reservations.usairways.com/en-US/aboutus/site_usage_policy.html
Content may be used for non-commercial personal use only, and you agree not to modify, copy, transmit, distribute, display, perform, reproduce, publish, license, create derivative works from, sell or otherwise transfer any information, software, products or services obtained from the Site without prior written permission from US Airways. You agree not to use any automatic device, manual process, or scraping to monitor or copy the Site or the content contained therein for any purpose without US Airways’ prior written permission. You agree not to use any device, software or routine to interfere with or attempt to interfere with the proper working of the Site or any activities conducted on the Site.

https://book.austrian.com/app/fb.fly
Terms of Use:
http://www.austrian.com/Info/LegalRegulations/WebsiteTerms.aspx?sc_lang=en&cc=AT
2. Proprietary rights
All trademark rights, copyrights, database rights and other intellectual property rights to the contents of the Austrian-website, (as well as the organization and layout of the website), together with the underlying software code rest, either with Austrian or with its licensors. You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Austrian-website, or the underlying software code, without the prior written consent of Austrian.

3. Permissible use
All Austrian-website online services (including the booking machine) are provided solely for the purpose of enabling you to check the availability of goods or services relating to your journey (the timetable, for example), make legitimate reservations, use our online check-in or transact other business with suppliers. You may only use the website in accordance with these terms and conditions and for the legally permitted purposes described above. In particular, you indicate your agreement to the following:
...
3.5 You may not reproduce information from the Austrian-website for commercial purposes. This also includes providing prices for Austrian flights on another website or another online server. In particular you may not copy, distribute, in other way use or reproduce discarded content from the Austrian-website with the help of 'robots', other search machine technologies or through other automatic mechanisms.

https://booking.qatarairways.com/qri...Booking.action
Terms of Use:

https://book.tam.com.br/TAM/dyn/air/...ng/retrievePNR
Terms of Use:

https://classic.checkmytrip.com/plne...ievePNR.action
Terms of Use:
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://en.aegeanair.com
Terms of Use:

https://eservice.evaair.com
Terms of Use:

https://flymas.mobi/itravel/viewBooking.xhtml
Terms of Use:

https://fly.rj.com/MyBookings/Home/EN/Default.aspx
Terms of Use:

http://skyvector.com/airport/
Terms of Use:

https://m.aeroflot.ru/b/info/pnr/load
Terms of Use:

https://mm.alitalia.com/GB_EN/booking/apvsearch.aspx
Terms of Use:

https://mobile1.emirates.com/myb/review.xhtml
Terms of Use:

https://myb.s7.ru/getMyBooking.action
Terms of Use:

https://mytripandmore.com/Itinerary.aspx
Terms of Use:
https://mytripandmore.com/TermsAndConditions.aspx
Except as expressly permitted by these Terms, you may not:
...
9. use any "robot", "spider" or other automatic device, software, program, algorithm, routine, methodology, or any manual process or functionality:
...to monitor, assemble, analyse, index, copy, transmit, distribute, transfer, or link to any of the pages, data, materials, or content available on the Site,

https://pilotweb.nas.faa.gov/PilotWe...yICAOAction.do
Terms of Use:

https://prefunds.aa.com/refunds/receipt
https://www.aa.com/reservation/findReservationSubmit.do
Terms of Use:
https://www.aa.com/i18n/footer/siteUsage.jsp
Intellectual property notifications
...
D. American Airlines owns or uses by permission all software contained on the Site, including without limitation all HTML code and Active X controls. Copyright and other laws and international treaty provisions protect this software. The law expressly prohibits any modification, redistribution, or reproduction of the software, and such actions could result in severe civil and criminal penalties. American Airlines will seek and support prosecuting violators to the maximum extent possible.
E. You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site for public or commercial purposes. Nothing on the Site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.
...
Limitations on your use:
You agree that you will not Misuse the Site. "Misuse" includes, but is not limited to, using the Site to do any of the following:
...
L. Copy or create derivative works from, display, distribute, license, perform, publish, recreate, reproduce, sell, transfer, or transmit any information, products, services, or software obtained by, from, or through the Site.
M. Monitor or copy any Content by using any manual process, or any robot, spider, or other automatic device, without first obtaining American Airlines' prior written consent.

https://raw.github.com/opentraveldat...i_airlines.csv
Terms of Use:

https://secure.jetairways.com/PlatformID/Identify.aspx
Terms of Use:

https://tickets.airtran.com/SeatAvailability.aspx
Terms of Use:
http://www.southwest.com/html/about-...ons/index.html
Prohibited Activities

You may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of this site for public or commercial purposes without our express written permission. Nothing on this site shall be construed to confer any grant or license of any intellectual property rights, whether by estoppel, by implication, or otherwise.

You may not modify, re-render, frame, mirror, truncate, add to, inject, filter or change the order of the information contained on any page of the Southwest Airlines sites, including, without limitation, by any way of reproducing Southwest Airlines or SWABiz® web pages or Company information on any other web site without our express written permission.

You may not copy, derive, edit, translate, decompile, reverse engineer, modify, use, or reproduce any code or source relating to our sites, including without limitation, any service or product Southwest offers.

You may not cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners advertisement, or anything else which minimizes, covers, or otherwise inhibits the full display of the Southwest Airlines sites.

You may not use any deep-link, page-scrape, robot, crawl, index, spider, click spam, macro programs, Internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Southwest Airlines sites or Company information.
...
You may not disguise the origin of information transmitted to, from, or through the Southwest Airlines sites. You may not circumvent any measures implemented by Southwest Airlines aimed at preventing violations of the Use Agreement. You may not violate the restrictions in any robot exclusion header.

When you use the Southwest Airlines sites or Company information for an authorized purpose, you must include all proprietary notices without changing, hiding or deleting them.

You may not engage in any conduct that is, or that Southwest Airlines deems to be, in violation of this Use Agreement.

https://wftc3.e-travel.com
Terms of Use:

https://wtrweb.worldtracer.aero/WorldTracerWeb/pax.do
Terms of Use:

https://www121.jal.co.jp/JmbWeb/JR/S...MileCalc_en.do
Terms of Use:

https://www4.thy.com/mybookings/ETDisplay.tk
https://www4.thy.com/mybookings/getPnr.tk
Terms of Use:

https://www.airberlin.com/en-DE/cockpit
Terms of Use:

https://www.airfrance.fr/cgi-bin/AF/...chPnrAction.do
Terms of Use:

https://www.alaskaair.com/booking/reservationlookup
Terms of Use:

https://www.bookonline.saudiairlines...verride.action
https://www.bookonline.saudiairlines...verride.action
Terms of Use:

https://www.britishairways.com/trave...g/public/en_gb
Terms of Use:

https://www.checkmytrip.com/CMTSERVLET
Terms of Use:
https://www.checkmytrip.com/cmt/apf/...&SITE=NCMTNCMT
3. Licence restrictions

3.1 Except as expressly set out in this EULA or as permitted by any local law, you agree:
...
(D) not to use any automated system or software to extract data from the Application, Documents or Services for commercial purposes (such as screen scraping);

https://www.delta.com/mytrips/findPnr.action
http://www.delta.com/ism/SeatMapDisplay.action
http://www.delta.com/shared/components/blank.jsp
Terms of Use:

https://www.finnair.com
Terms of Use:

https://www.flysas.com
Terms of Use:

https://www.iberia.com/web/retrievePNR.do
Terms of Use:

https://www.lot.com
Terms of Use:

https://www.lufthansa.com
Terms of Use:
http://www.lufthansa.com/online/port...d=2016866&l=en

2. Proprietary rights
...You may not, either in whole or in part, copy, modify, distribute or use or reproduce in other form contents of the Lufthansa-website, or the underlying software code, without the prior written consent of Deutsche Lufthansa AG.
https://www.routehappy.com/
Terms of Use:

https://www.swiss.com
Terms of Use:

https://www.tripforyou.net/t4u/PTopAction.do
Terms of Use:

https://www.tripple.jp
Terms of Use:

https://www.united.com/web/en-US/app...n/default.aspx
Terms of Use:
https://www.united.com/web/en-US/content/legal.aspx This website is for the User's personal, noncommercial use only. User agrees not to modify, copy, alter, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this website without United’s prior written permission. User agrees not to use any robot, spider, other automatic device, or manual process to monitor or copy this website or the content contained therein or for any other unauthorized purpose without United’s prior written permission. ... United reserves the right to investigate any illegal and/or unauthorized use of this website, including, but not limited to, unauthorized framing of this website or unauthorized use of any robot, spider or other automated device, and to take appropriate legal action, including, without limitation, civil, criminal and injunctive redress.

https://www.viewtrip.com/GetItin.aspx
Terms of Use:

https://www.virginamerica.com/book/ow/a1/
Terms of Use:

https://www.virgin-atlantic.com/en/g...ndBooking.next
Terms of Use:

https://www.virtuallythere.com/new/reservations.html
Terms of Use:

http://weather.noaa.gov/weather/current/
Terms of Use:

http://worldaerodata.com/wad.cgi
Terms of Use:

http://www.airframes.org/fleet/
Terms of Use:

http://www.cathaypacific.com/cx/en_H...oking-now.html
Terms of Use:

http://www.flightradar24.com/
Terms of Use:

http://www.FlightStats.com/go/Flight...ingByFlight.do
http://www.FlightStats.com/go/Flight...tusByFlight.do
Terms of Use:

http://www.flightview.com/TravelTool...eryResults.asp
http://www.flightview.com/TravelTools/viewairport.asp
Terms of Use:

http://www.gcmap.com/airport/
http://www.gcmap.com/mapui
Terms of Use:
http://www.gcmap.com/faq/using
Q: May I use the Great Circle Mapper's maps on my web page?
A: You may use maps generated by the Great Circle Mapper on non-commercial web pages (q.v. commericial use below) so long as you do not profit from them and you include the following credit on pages which include maps:
...
Q: May I use the Great Circle Mapper's maps for commercial sites or publications?
A: Please write to Karl L. Swartz regarding terms for commercial use of the maps.

http://www.iata.org/about/members/Pa...line-list.aspx
Terms of Use:
http://www.iata.org/Pages/terms.aspx
2. Your Conduct

The content on this Site is for your personal use only within the organization or entity to which you are attached as applicable, and it is not intended for commercial exploitation unless expressly agreed in writing by IATA through a duly authorized representative. IATA authorizes you to download or reproduce selected materials at this Site only for your personal, non-commercial use, in the ordinary course of business provided that you retain all copyright and other proprietary notices contained in the original materials on any copies of the materials and that the title or database brand name and IATA name is stated as the source.

You may not otherwise modify, disassemble, create derivative works, distribute, reproduce, publicly display, perform, transmit, re-transmit, sell, rent, sublicense, or otherwise use any materials or content on this Site for commercial or non-commercial exploitation by yourself or the organization or entity to which you are attached or permit third parties to so do. Without limitation, unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content is not permitted, and any use of these materials on any other website or networked computer environment for any purpose without IATA’s prior written consent is prohibited.
...
4. Intellectual Property Rights

...You must not modify, decompile, or reverse engineer any software IATA discloses to you via this Site, and you must not remove, overprint, or deface any notice of copyright, trademark, logo, legend, or other notice of ownership from any originals or copies of software or information from the website. "IATA Trademarks" means all names, marks, brands, URL names or addresses, logos, designs, trade dress and other designations IATA uses in connection with Products or Services. You are not permitted to incorporate any IATA Trademarks into any other trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations. Any unauthorized use of any materials contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

http://www.itn.net/cgi/get
Terms of Use:

http://www.kenya-airways.com/kqbook.aspx
Terms of Use:

http://www.myairlines.ru
Terms of Use:

http://www.qantas.com.au/regions/do/dyn/checkmytrip
Terms of Use:

http://www.seatexpert.com/multiple_results.php
Terms of Use:

http://www.seatguru.com/ajax/findseatmap.php
Terms of Use:

http://www.seatmaestro.com/airlines-...eckmytrip.html
http://www.seatmaestro.com/themes/de...te_airline.php
Terms of Use:

http://www.seatplans.com/ajax/Airline
http://www.seatplans.com/ajax/airports-and-city
http://www.seatplans.com/find-and-compare/
Terms of Use:
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KVS Availability Tool

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Old Apr 8, 2011, 11:16 am
  #4021  
KVS
FlyerTalk Evangelist
Original Poster
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Arrow

Originally Posted by wyoming007
Any thoughts as to why the wrong times and seating are being pulled up for flight AA 1203?

[KVS Availability Tool 6.1.2/Platinum - Sabre: Availability/GTC/US-LTR]
Code:
YYZ  Toronto Pearson Intl ON CA [CYYZ]
DFW  Dallas Metro / Dallas/Fort Worth TX US = DFW DAL [KDFW]
SAT  23 Apr 2011

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -----------------------------------------------
AA         603     YYZ   06:50     DFW   09:20     738  0   J7 D7 I7 Y7 B7 H7 K7 M7 V7 L7 G7 W7 S7 N7 Q7 O7
AA         1203    YYZ   15:30     DFW   18:00     738  0   J7 D6 I3 Y7 B7 H7 K7 M7 V7 L7 G7 W7 S7 N7 Q7 O7
Why do you believe those are wrong?

[KVS Availability Tool 6.1.2/Diamond - Amadeus Operational Info: AA 1203/23 Apr 2011]
Code:
AMERICAN AIRLINES - AA 1203

[Planned Flight Info]
YYZ-DFW         15:30/Sat - 18:00/Sat  03:30

[Flight Notes]
YYZ-DFW         MEMBER OF ONEWORLD
YYZ-            DEPARTS TERMINAL 3
   -DFW         ARRIVES TERMINAL D
YYZ-DFW         MCT FLIGHT TRACKING I/D
YYZ-DFW         4/ AUDIO PROGRAMMING
YYZ-DFW         9/ NON-SMOKING
YYZ-DFW         10/ SHORT FEATURE VIDEO
YYZ-DFW         12/ IN-SEAT POWER SOURCE
YYZ-DFW         SECURED FLIGHT
YYZ-DFW         ET/ ELECTRONIC TKT CANDIDATE
KVS is offline  
Old Apr 8, 2011, 9:38 pm
  #4022  
 
Join Date: Jul 2010
Location: Atlanta, GA
Programs: Hyatt Diamond
Posts: 48
Because it shows the seat I have booked as being open. 5E
wyoming007 is offline  
Old Apr 8, 2011, 10:09 pm
  #4023  
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,563
Originally Posted by wyoming007
Because it shows the seat I have booked as being open. 5E
No it doesn't???

[KVS Availability Tool 6.1.2/Diamond - Amadeus Seat Map: 23 Apr 2011/AA 1203/YYZ-DFW/738/F-First]
Code:
       A   B    |   E   F       
 3     +   +        +   +       
 4     -   -        +   -       
 5     -   -        -   -       
 6     +   +        +   +       

[+] Available   [-] Unavailable    [E] Exit Row   
[W] Wing        [L] Lavatory       [U] Upper Deck
And why did you initially inquire about times and post the availability schedule if you were concerned about a specific seat on a plane?
jasonvr is offline  
Old Apr 10, 2011, 7:38 pm
  #4024  
KVS
FlyerTalk Evangelist
Original Poster
 
Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Question

Originally Posted by wyoming007
Because it shows the seat I have booked as being open. 5E
Originally Posted by jasonvr
No it doesn't???

[KVS Availability Tool 6.1.2/Diamond - Amadeus Seat Map: 23 Apr 2011/AA 1203/YYZ-DFW/738/F-First]
Code:
       A   B    |   E   F       
 3     +   +        +   +       
 4     -   -        +   -       
 5     -   -        -   -       
 6     +   +        +   +       

[+] Available   [-] Unavailable    [E] Exit Row   
[W] Wing        [L] Lavatory       [U] Upper Deck
And why did you initially inquire about times and post the availability schedule if you were concerned about a specific seat on a plane?
Indeed, some clarification from the OP would be appreciated...
KVS is offline  
Old Apr 11, 2011, 10:23 am
  #4025  
 
Join Date: Jul 2010
Location: Atlanta, GA
Programs: Hyatt Diamond
Posts: 48
Originally Posted by jasonvr
No it doesn't???

[KVS Availability Tool 6.1.2/Diamond - Amadeus Seat Map: 23 Apr 2011/AA 1203/YYZ-DFW/738/F-First]
Code:
       A   B    |   E   F       
 3     +   +        +   +       
 4     -   -        +   -       
 5     -   -        -   -       
 6     +   +        +   +       

[+] Available   [-] Unavailable    [E] Exit Row   
[W] Wing        [L] Lavatory       [U] Upper Deck
And why did you initially inquire about times and post the availability schedule if you were concerned about a specific seat on a plane?
I just figured out what I was doing wrong and it all points to user error. I was right-clicking on a flight to get the seat map before actually selecting the flight so it was giving me the seat map for the first flight in the list and not mine. Sorry to waste your time. Also, either there was a schedule change from my original itinerary or I was just reading it wrong but I could've sworn that it got in at 5:30 pm.
wyoming007 is offline  
Old Apr 11, 2011, 1:36 pm
  #4026  
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,563
Originally Posted by wyoming007
I just figured out what I was doing wrong and it all points to user error. I was right-clicking on a flight to get the seat map before actually selecting the flight so it was giving me the seat map for the first flight in the list and not mine. Sorry to waste your time. Also, either there was a schedule change from my original itinerary or I was just reading it wrong but I could've sworn that it got in at 5:30 pm.
Ahhhhh, that clears up a lot. We generally refer to those as PEBKAC ("Problem Exists Between Keyboard And Chair") errors at work

http://en.wikipedia.org/wiki/User_error
jasonvr is offline  
Old Apr 11, 2011, 4:43 pm
  #4027  
 
Join Date: Apr 2011
Programs: MileagePlus
Posts: 3
Using KVS tool

Hello all. I am new here and was looking at the KVS tool (not purchased yet) to find upgradable seat. I have a few general questions.
So I have 19350 miles on Mileage Plus card and wanted to book a ticket with a one way upgrade. I need to fly SFO-WAW anytime during summer-september for 1 month+ stay. I just purchased 1K additional miles to get to 20000 mark and will have 20350 miles in about 48 hours. My question is how to search for partially upgradable ticket? Is it possible with KVS? Will it also show me fares for upgradable seats on Star Alliance? What kind of membership would be best for me? And, lastly, if I locate the fare through KVS tool how do I book? Do I call travel agent or star alliance directly? Thanks a lot!
p.s. I will fly with a 1 yo if that matters and that is why I really could use an upgrade
elcamina is offline  
Old Apr 11, 2011, 5:19 pm
  #4028  
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,563
Originally Posted by elcamina
Hello all. I am new here and was looking at the KVS tool (not purchased yet) to find upgradable seat. I have a few general questions.
So I have 19350 miles on Mileage Plus card and wanted to book a ticket with a one way upgrade. I need to fly SFO-WAW anytime during summer-september for 1 month+ stay. I just purchased 1K additional miles to get to 20000 mark and will have 20350 miles in about 48 hours. My question is how to search for partially upgradable ticket? Is it possible with KVS? Will it also show me fares for upgradable seats on Star Alliance? What kind of membership would be best for me? And, lastly, if I locate the fare through KVS tool how do I book? Do I call travel agent or star alliance directly? Thanks a lot!
p.s. I will fly with a 1 yo if that matters and that is why I really could use an upgrade
I'll try to help here a bit.

1) Upgrading on a Star Alliance airline with UA miles requires you to buy a Y or B fare, which will likely be very expensive. You can find Y and B availability via KVS.
2) You will need NC space (i.e. something other than NC0) for flights on UA (the method that can be be used is X1 under upgrades). For flights on other carriers, I'm not sure what you will need to see (varies by airline). You might need a Miles & More account to see upgrades on LH and LO.
3) To get these methods on KVS, you will need a Platinum membership at a minimum.
jasonvr is offline  
Old Apr 11, 2011, 8:57 pm
  #4029  
 
Join Date: Apr 2011
Programs: MileagePlus
Posts: 3
Originally Posted by jasonvr
I'll try to help here a bit.

1) Upgrading on a Star Alliance airline with UA miles requires you to buy a Y or B fare, which will likely be very expensive. You can find Y and B availability via KVS.
2) You will need NC space (i.e. something other than NC0) for flights on UA (the method that can be be used is X1 under upgrades). For flights on other carriers, I'm not sure what you will need to see (varies by airline). You might need a Miles & More account to see upgrades on LH and LO.
3) To get these methods on KVS, you will need a Platinum membership at a minimum.
thank you Jason. What about booking? Will I be able to book from within the program?
elcamina is offline  
Old Apr 11, 2011, 9:14 pm
  #4030  
 
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,563
Originally Posted by elcamina
thank you Jason. What about booking? Will I be able to book from within the program?
No, you can not book from within KVS. You should be able to use the information to book on UA.com though
jasonvr is offline  
Old Apr 11, 2011, 11:52 pm
  #4031  
 
Join Date: Apr 2011
Programs: MileagePlus
Posts: 3
Originally Posted by jasonvr
No, you can not book from within KVS. You should be able to use the information to book on UA.com though
that is where I get stuck. United website doesn't return any b,y class tickets results. I called them up and was told that they are only able to book B and Y classes by phone, but fares with their phone agent and website are different. Also, website can't book an outbound and return trips in different classes. How people normally get around these booking issues? Do travel agents have better fares than united customer service? How does one book a found fare? thanks again!
elcamina is offline  
Old Apr 12, 2011, 8:14 pm
  #4032  
KVS
FlyerTalk Evangelist
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Originally Posted by elcamina
that is where I get stuck. United website doesn't return any b,y class tickets results. I called them up and was told that they are only able to book B and Y classes by phone, but fares with their phone agent and website are different. Also, website can't book an outbound and return trips in different classes. How people normally get around these booking issues? Do travel agents have better fares than united customer service? How does one book a found fare? thanks again!
Welcome to FT, elcamina!

There should be no difference in Fares when you book by phone with UA/LH (except for the telephone booking fee).
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Old Apr 14, 2011, 1:32 pm
  #4033  
 
Join Date: Sep 2008
Location: DEN
Posts: 346
Inconsistent results.

Just got the tool and liking it. However, I noticed that I got a different *A award availability result for the same flight (LH446 FRA-DEN 11/28/2011) when I searched FRA-DEN, then when I did MXP-DEN w/ the Max option enabled.

FRA-DEN shows 3F/3C available. MXP-DEN lists LH446 as an option, but with no availability in F or C.

Is this a bug in the tool, a flaw in the data source, or am I doing/reading something wrong?

Thanks for the help!

Last edited by JSteele; Apr 14, 2011 at 1:33 pm Reason: clarified as *A award space search
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Old Apr 14, 2011, 2:52 pm
  #4034  
 
Join Date: Jul 2007
Location: RDU
Programs: AA Gold, IHG Platinum
Posts: 164
Hi, KVS:

Could you check your CS email? I paid 2 week diamond 3 days ago but only got a temporary code for 2 days. It's now expired and I've got no response for my request either. My email is c***[email protected]

BTW, I checked my junk email folder too, no email their either.

Thanks
davidwu is offline  
Old Apr 14, 2011, 6:38 pm
  #4035  
KVS
FlyerTalk Evangelist
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Join Date: Jan 2004
Location: Worldwide
Posts: 12,949
Arrow

Originally Posted by davidwu
Hi, KVS:

Could you check your CS email? I paid 2 week diamond 3 days ago but only got a temporary code for 2 days. It's now expired and I've got no response for my request either. My email is c***[email protected]

BTW, I checked my junk email folder too, no email their either.

Thanks
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