ExpertFlyer Voice

The issue is that there is more than one fare with the same fare basis code so the reservation system doesn't know which fares rules to return, so we don't get any rules. On our todo list is to show a message to this effect instead of the blank response you see now.

bedelman

ExpertFlyer Voice, thanks for replying and explaining. Weird that it is even possible to have more than one fare with the same fare basis in the same market -- I would have thought each market can only have one fare with a given name??!! What possible purpose to having two fares with the same name in the same market? Why would AA do that?

Can you suggest any workaround? Suppose I don't care which of these rules I read, on the view that maybe all the fares with the same name have the same (or substantially the same) rules. That might be wrong, of course, but it's a good place to start as I try to see whether these fares would work for me.

ExpertFlyer Voice

The differences are usually flight routing specific, so no there isn't a work around as we don't price specific itineraries of flights so we can't ask for a rule display from a quoted fare. We've seen this with other airlines for years, but it appears AA has started doing this recently as well.

anabolism

If it is possible, displaying all matching fares would seem far preferable to displaying none (even with an error message explaining why).

ExpertFlyer Voice

The problem as we noted is that we don't receive any fare rules for any of the duplicate fares. We display the list of duplicate fares in the Fare Information search, and we get back the same list when we request the rules for one of them.

anabolism

I realize you're not getting the info from your data supplier; I was hoping that it might be possible for you to get your data supplier to give you the rules for all the fares instead of none.

paule123

You should display a message that this is only the first X results, and/or offer a pagination option. It's misleading to only show the first 12 segments and not state that on the results screen. I upgraded for the express purpose to help a coworker out finding flights in a bad weather weekend and when I saw the results thought "oh that's it there's nothing available, he's screwed, going to have to fly tomorrow"

If you expect me to increment the departure times throughout the day to find availability, well, that ain't gonna happen. Cancellation imminent.

RB211

Thread on missing BA flights in EF: Expertflyer BA display

rb211.

salut0

What does C mean in bucket availability? Searching for a flight on RJ TLV-AMM-(stop)-JFK and the availability on TLV-AMM for the lowest buckets shows weird letters and not just numbers or zeros for some of the buckets on some flights. Since I can’t figure out how to search for the full itinerary Since the second flight is two days later but this is the same fare I don’t know if maybe I’m getting accurate data about married segments. I know RJ prefers to sell the TLV-AMM flight as part of a longer itinerary and it’s rather expensively priced just on its own.

RJ 341 TLV 12:40a → AMM 1:25a
J9 C9 D9 I9 Z9 Y9 B9 H9 K9 ML LC VC SC NC QC OC P9 W9 R9 Expanded

RJ 343 TLV 8:30a → AMM 9:15a
J7 C4 D4 I5 Z5 Y9 B3 HL KL ML LC VC SC NC QC OC P1 WC RC Expanded

RJ 345 TLV 7:10p → AMM 7:55p
J9 C9 D9 I9 Z9 Y9 B9 H9 K9 ML LC VC SC NC QC OC P9 W9 R9

anabolism

A 'C' instead of a number means the booking inventory is zero and the waitlist is closed.

salut0

Does that mean it’s unlikely there will be any more inventory reappearing in that booking class?

anabolism

You can set an Expert Flyer Flight Availability Alert to notify you if any becomes available.

Jonesdds

When I search LAX to HEL/ARN I get nothing. U fares checked, checked direct/nonstop, one way used 9/28/22 first with +-3 days, no entries any day, the did 9/27 to HEL, just that day, no entries. If no availability it should still show flights with NO or 0 with no U availability, correct? And let me set alerts? What is the reliability like for AY using EF?

WillTravel4Food

I found the same thing when looking for flights in July. It appears that although you can search for AY, it isn't actually capable of accessing the proper database. The reason I came to this conclusion is that because when I did the search, the results came back rather quickly (<5 seconds) - as though the query failed. When I do comparable searches for other airlines, the query takes time (minutes) to produce a report and especially so for +/-3 days.

sxpsxpsxp

Is there such a thing as a reverse seat availability alert? In other words, the seat next to me is currently empty, and I would like to get an alert if it gets assigned.