Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
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Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Nov 12, 2021, 2:53 pm
#2386
Join Date: Feb 2003
Location: Alexandria, VA - DCA
Programs: BA Gold, American Airlines, Marriott Plat, Hilton Diamond, IHG Diamond
Posts: 5,075
Is there currently a glitch with BA award availability?
I've searched JFK-LHR across numerous dates and found zero inventory in any award class (coach, premium economy, or business). The same dates searched for AA reveal numerous options on the BA code shares. What's up?? TIA!
I've searched JFK-LHR across numerous dates and found zero inventory in any award class (coach, premium economy, or business). The same dates searched for AA reveal numerous options on the BA code shares. What's up?? TIA!
Nov 12, 2021, 5:47 pm
#2387
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Is there currently a glitch with BA award availability?
I've searched JFK-LHR across numerous dates and found zero inventory in any award class (coach, premium economy, or business). The same dates searched for AA reveal numerous options on the BA code shares. What's up?? TIA!
I've searched JFK-LHR across numerous dates and found zero inventory in any award class (coach, premium economy, or business). The same dates searched for AA reveal numerous options on the BA code shares. What's up?? TIA!
Nov 12, 2021, 8:01 pm
#2388
Join Date: Feb 2003
Location: Alexandria, VA - DCA
Programs: BA Gold, American Airlines, Marriott Plat, Hilton Diamond, IHG Diamond
Posts: 5,075
An award search with AA as the carrier only returns valid results for AA prime flights. AA codeshares on BA metal do not reflect actual BA availability. Have you tried searching on BA's web site just to see? Or search on AA's web site, it will show BA (prime) flights that have award availability.
Nov 13, 2021, 3:09 am
#2389
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
EF is now saying:
At the moment, you can still get award information from the BA website directly, but I don't know whether/when that will be taken down for the system upgrade/work.
Due to British Airways Avois system maintenance, BA award inventory will be unavailable until November 17th.
Nov 23, 2021, 12:55 am
#2390
Join Date: Aug 2012
Programs: UA 1K/MM, EK Gold, CX Silver
Posts: 880
Tracking cancellations
Until EF offers functionality to detect a cancelled flight, I discovered a workaround that may be useful for some.
Track some full price ticket on the flight with Google flights - if the flight is no longer available then Google will notify you.
UA cancelled a flight on me (I was already ticketed so they emailed me), and shortly after google notified me too.
Track some full price ticket on the flight with Google flights - if the flight is no longer available then Google will notify you.
UA cancelled a flight on me (I was already ticketed so they emailed me), and shortly after google notified me too.
Nov 23, 2021, 1:24 am
#2391
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
You can do something similar on EF. Set an alert to be notified if the highest booking class in each of business and economy (often J class and Y class) becomes zero ("less than 1"). It may not be an exact replica of what Google Flights does, but it could give some warning that a flight is to be cancelled, at least with the way that some airlines have been working. During the pandemic, it has often given a day or two of advance warning that BA was about to cancel a flight, because the flight would first be zeroed, and then cancelled a little while later.
Nov 23, 2021, 3:15 am
#2392
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 247
Nov 23, 2021, 8:45 pm
#2393
Join Date: Jan 2010
Posts: 3,190
EF is still saying: "Due to British Airways Exec Club system maintenance, BA award inventory will be unavailable until the maintenance is complete."
However the BAEC section of the BA website appears to be back to "normal." When can we expect BA Award & Upgrade Availability searches to be reinstated? I'm asking for a friend.
rb211.
However the BAEC section of the BA website appears to be back to "normal." When can we expect BA Award & Upgrade Availability searches to be reinstated? I'm asking for a friend.
rb211.
Nov 24, 2021, 11:25 am
#2394
Join Date: Jan 2010
Posts: 3,190
EF is still saying: "Due to British Airways Exec Club system maintenance, BA award inventory will be unavailable until the maintenance is complete."
However the BAEC section of the BA website appears to be back to "normal." When can we expect BA Award & Upgrade Availability searches to be reinstated? I'm asking for a friend.
rb211.
However the BAEC section of the BA website appears to be back to "normal." When can we expect BA Award & Upgrade Availability searches to be reinstated? I'm asking for a friend.
rb211.
rb211.
Nov 29, 2021, 8:35 am
#2396
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Use the Fare query in EF to see if there are fares that book into 'E' inventory available for your origination and destination on your dates. You can uncheck 'validate fares' and check 'show fares for all dates' to see if there are fares that are not available for your route or dates.
Nov 29, 2021, 8:53 am
#2397
Join Date: Jul 2021
Posts: 7
Use the Fare query in EF to see if there are fares that book into 'E' inventory available for your origination and destination on your dates. You can uncheck 'validate fares' and check 'show fares for all dates' to see if there are fares that are not available for your route or dates.
Nov 29, 2021, 9:33 am
#2398
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
What E class fares did you see when you ran the "Fare Information" query? And what rules (validity, stay, etc) were applicable? Did you find any fares whose rules matched your intended trip?
Nov 29, 2021, 9:49 am
#2399
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
On the date you mention, all four flights have E class inventory (all at E9).
However, the only flight that has any inventory at all in V, X or T class is DL1712, which has T9 (but X0 V0). So on DL1712 you can book in to E class, using fare TAVNA0BC (according to ITA).