Feb 14, 2015, 12:53 pm
Last edit by: 747FC
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ExpertFlyer.com Help Desk Thread
Nov 13, 2018, 6:36 pm
#1831
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I'm not sure if Expert Flyer can be used this way, but here goes:
I had a flight that apparently hasn't been "cancelled" but it doesn't exist (Expert flyer cannot pull up the seat maps). Anyway, the "culprit" is that Delta has (at least for now) discontinued service from CZM to ATL for the summer, except on Saturday. DL says "unconfirmed, but not cancelled", but if you look at their flight flex schedule, you'll see only Saturday service is available now.
Is there a way to generate some sort of alert (via Expert Flyer) so I can be alerted if/when Delta reinstates service on our desired travel date (or even a day or two plus or minus)?
I think it was DL 682 (but can't recall 100%) leaving at 1:40 p.m. CZM to ATL on 6/18/19.
I had a flight that apparently hasn't been "cancelled" but it doesn't exist (Expert flyer cannot pull up the seat maps). Anyway, the "culprit" is that Delta has (at least for now) discontinued service from CZM to ATL for the summer, except on Saturday. DL says "unconfirmed, but not cancelled", but if you look at their flight flex schedule, you'll see only Saturday service is available now.
Is there a way to generate some sort of alert (via Expert Flyer) so I can be alerted if/when Delta reinstates service on our desired travel date (or even a day or two plus or minus)?
I think it was DL 682 (but can't recall 100%) leaving at 1:40 p.m. CZM to ATL on 6/18/19.
Nov 14, 2018, 9:21 am
#1832
Join Date: Mar 2008
Posts: 1,536
Nov 14, 2018, 6:36 pm
#1833
Join Date: Oct 2013
Posts: 106
Sorry if this question is off-topic; feel free to point me to a better place to ask it 
When I'm looking at fare rules on EF and I see something like this under Sales Restrictions:
FOOTNOTE RULE
TICKETS MUST BE ISSUED ON/BEFORE 16NOV18.
In what time zone is the date 16NOV18 evaluated? Is it the time zone of the departure city, or of the airline's headquarters, or my own time zone, or something else?
If it matters, this is a fare from LH.
Thanks!
When I'm looking at fare rules on EF and I see something like this under Sales Restrictions:
FOOTNOTE RULE
TICKETS MUST BE ISSUED ON/BEFORE 16NOV18.
In what time zone is the date 16NOV18 evaluated? Is it the time zone of the departure city, or of the airline's headquarters, or my own time zone, or something else?
If it matters, this is a fare from LH.
Thanks!
Nov 16, 2018, 8:48 am
#1834
Join Date: Mar 2008
Posts: 1,536
This one's an odd one (IMO):
I had a Flight Schedule Alert (set for 15 minutes or greater)--perhaps this is my issue.
Anyway, it was for WN flight on 1/26/19 from ALB to HOU via MDW (so I had two alerts, one for the ALB - MDW and one for the MDW to HOU).
Off the top of my head I can't recall the flight #.
Anyway, Southwest emailed me with a "schedule change" and in reality all it was is that the ALB - MDW flight # changed. Same time, date, etc.
So I logged into expert flyer and found my ALB-MDW alert and clicked the little verify/check button and it did its thing and popped up a notification stating that the schedule HAD changed.
But I never got an alert.
This is more of a curiosity on my end, since it was just a flight # change, and not really a schedule change, but was just curious as to why it didn't alert me?
Is it because I had set the threshold for 15 minutes or more?
NOT complaining here, just curious, as I'm new to the paid version of expert flyer, so still learning how to do things.
Thank you!
I had a Flight Schedule Alert (set for 15 minutes or greater)--perhaps this is my issue.
Anyway, it was for WN flight on 1/26/19 from ALB to HOU via MDW (so I had two alerts, one for the ALB - MDW and one for the MDW to HOU).
Off the top of my head I can't recall the flight #.
Anyway, Southwest emailed me with a "schedule change" and in reality all it was is that the ALB - MDW flight # changed. Same time, date, etc.
So I logged into expert flyer and found my ALB-MDW alert and clicked the little verify/check button and it did its thing and popped up a notification stating that the schedule HAD changed.
But I never got an alert.
This is more of a curiosity on my end, since it was just a flight # change, and not really a schedule change, but was just curious as to why it didn't alert me?
Is it because I had set the threshold for 15 minutes or more?
NOT complaining here, just curious, as I'm new to the paid version of expert flyer, so still learning how to do things.
Thank you!
Nov 16, 2018, 1:08 pm
#1835
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
This one's an odd one (IMO):
I had a Flight Schedule Alert (set for 15 minutes or greater)--perhaps this is my issue.
Anyway, it was for WN flight on 1/26/19 from ALB to HOU via MDW (so I had two alerts, one for the ALB - MDW and one for the MDW to HOU).
Off the top of my head I can't recall the flight #.
Anyway, Southwest emailed me with a "schedule change" and in reality all it was is that the ALB - MDW flight # changed. Same time, date, etc.
So I logged into expert flyer and found my ALB-MDW alert and clicked the little verify/check button and it did its thing and popped up a notification stating that the schedule HAD changed.
But I never got an alert.
This is more of a curiosity on my end, since it was just a flight # change, and not really a schedule change, but was just curious as to why it didn't alert me?
Is it because I had set the threshold for 15 minutes or more?
NOT complaining here, just curious, as I'm new to the paid version of expert flyer, so still learning how to do things.
Thank you!
I had a Flight Schedule Alert (set for 15 minutes or greater)--perhaps this is my issue.
Anyway, it was for WN flight on 1/26/19 from ALB to HOU via MDW (so I had two alerts, one for the ALB - MDW and one for the MDW to HOU).
Off the top of my head I can't recall the flight #.
Anyway, Southwest emailed me with a "schedule change" and in reality all it was is that the ALB - MDW flight # changed. Same time, date, etc.
So I logged into expert flyer and found my ALB-MDW alert and clicked the little verify/check button and it did its thing and popped up a notification stating that the schedule HAD changed.
But I never got an alert.
This is more of a curiosity on my end, since it was just a flight # change, and not really a schedule change, but was just curious as to why it didn't alert me?
Is it because I had set the threshold for 15 minutes or more?
NOT complaining here, just curious, as I'm new to the paid version of expert flyer, so still learning how to do things.
Thank you!
Nov 16, 2018, 7:02 pm
#1836
Join Date: Oct 2013
Posts: 106
Sorry if this question is off-topic; feel free to point me to a better place to ask it
When I'm looking at fare rules on EF and I see something like this under Sales Restrictions:
FOOTNOTE RULE
TICKETS MUST BE ISSUED ON/BEFORE 16NOV18.
In what time zone is the date 16NOV18 evaluated? Is it the time zone of the departure city, or of the airline's headquarters, or my own time zone, or something else?
If it matters, this is a fare from LH.
Thanks!
When I'm looking at fare rules on EF and I see something like this under Sales Restrictions:
FOOTNOTE RULE
TICKETS MUST BE ISSUED ON/BEFORE 16NOV18.
In what time zone is the date 16NOV18 evaluated? Is it the time zone of the departure city, or of the airline's headquarters, or my own time zone, or something else?
If it matters, this is a fare from LH.
Thanks!
Nov 16, 2018, 8:33 pm
#1837
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,606
Is EF unable to do UA seat alerts these days? I tried to add one for a DEN-ORD flight in two weeks and received the following message:
“The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.”
“The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.”
Nov 16, 2018, 9:59 pm
#1838
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Is EF unable to do UA seat alerts these days? I tried to add one for a DEN-ORD flight in two weeks and received the following message:
“The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.”
“The requested information could not be retrieved or is not available. This is likely due to invalid input criteria or lack of access to the information from the airline. Please revise the search parameters and try again.”
Nov 17, 2018, 3:32 pm
#1839
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Well, it turns out it's not the time zone of the departure city, because it's November 17 in Paris already right now (still November 16 in the US) and I can still book the discounted fare on lufthansa.com. Interesting! I guess it must be the time zone of the person booking the flight?
Nov 22, 2018, 10:03 am
#1840
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,266
So now that I have made my decision to avoid the B737 MAX, how to do so? I've just been reviewing my next 14 segment trip to/through Asia,
and several of the flights are on 73H, 73G, and 738 birds according to Expert Flyer. Am I correct in assuming that the only designation
being used for the MAX is 7M8, and all the others are older, safer versions of the 737?
and several of the flights are on 73H, 73G, and 738 birds according to Expert Flyer. Am I correct in assuming that the only designation
being used for the MAX is 7M8, and all the others are older, safer versions of the 737?
Nov 28, 2018, 2:28 am
#1842
Join Date: Nov 2018
Posts: 2
ExpertFlyer seat alerts problem
Hi, I've searched the forum and can't find an answer to this specific problem - so hopefully someone here can help.
I've just registered on ExpertFlyer and am trying to check availability and set an alert for a Malaysia Airlines flight, but I can't find a flight code that the tool will accept...
Everywhere I've looked the flight code (LHR - KUL) is MAS1, but the ExpertFlyer tool tells me this isn't valid, or specifically as below:
"Flight Number is just the number of the flight, without the 2 letter airline code before it."
The field only allows four characters though, so I can't add the airline code (MH)... Can anyone tell me what I'm doing wrong?
I've just registered on ExpertFlyer and am trying to check availability and set an alert for a Malaysia Airlines flight, but I can't find a flight code that the tool will accept...
Everywhere I've looked the flight code (LHR - KUL) is MAS1, but the ExpertFlyer tool tells me this isn't valid, or specifically as below:
"Flight Number is just the number of the flight, without the 2 letter airline code before it."
The field only allows four characters though, so I can't add the airline code (MH)... Can anyone tell me what I'm doing wrong?
Nov 28, 2018, 8:36 am
#1843
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,642
Welcome to FlyerTalk @leem13!
I merged your question into the ExpertFlyer.com Help Desk Thread.
TWA884
Travel Tools moderator
I merged your question into the ExpertFlyer.com Help Desk Thread.
TWA884
Travel Tools moderator
Nov 28, 2018, 9:14 am
#1844
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Hi, I've searched the forum and can't find an answer to this specific problem - so hopefully someone here can help.
I've just registered on ExpertFlyer and am trying to check availability and set an alert for a Malaysia Airlines flight, but I can't find a flight code that the tool will accept...
Everywhere I've looked the flight code (LHR - KUL) is MAS1, but the ExpertFlyer tool tells me this isn't valid, or specifically as below:
"Flight Number is just the number of the flight, without the 2 letter airline code before it."
The field only allows four characters though, so I can't add the airline code (MH)... Can anyone tell me what I'm doing wrong?
I've just registered on ExpertFlyer and am trying to check availability and set an alert for a Malaysia Airlines flight, but I can't find a flight code that the tool will accept...
Everywhere I've looked the flight code (LHR - KUL) is MAS1, but the ExpertFlyer tool tells me this isn't valid, or specifically as below:
"Flight Number is just the number of the flight, without the 2 letter airline code before it."
The field only allows four characters though, so I can't add the airline code (MH)... Can anyone tell me what I'm doing wrong?
Nov 28, 2018, 1:58 pm
#1845
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,937