Feb 14, 2015, 12:53 pm
Last edit by: 747FC
The ExpertFlyer support by email is at [email protected]
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
To search AA upgrades:
This is a community-maintained wiki, it is not necessarily endorsed by ExpertFlyer.
--------------------
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
ExpertFlyer.com Help Desk Thread
Jul 10, 2018, 2:52 pm
#1756
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
As we had already posted earlier today to the ExpertFlyer.com Help Desk Thread :
"It looks like there was some issue yesterday/last night with AA's system. Please email us directly if you encounter any further issues. "
"It looks like there was some issue yesterday/last night with AA's system. Please email us directly if you encounter any further issues. "
Jul 10, 2018, 2:59 pm
#1757
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
Jul 10, 2018, 3:20 pm
#1758
Join Date: Aug 2003
Programs: AA EXP
Posts: 466
The response from EF:Thank you for your email. It looks like AA had some system issues this morning that led to the availabilities being temporarily changed. You should resubmit the alerts from the View Saved Alert page.
Thank you,
The ExpertFlyer.com Team
Thank you,
The ExpertFlyer.com Team
Jul 11, 2018, 11:18 am
#1761
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
When an alert is checked, the system queries the airline host system in real-time, same as a manual search world, and if the inventory is available an email is immediately sent.
Jul 11, 2018, 1:11 pm
#1762
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
Jul 17, 2018, 3:37 am
#1764
Join Date: Jul 2008
Programs: BA Gold, HH Gold, whatever is saved on the Sky box
Posts: 161
Sorry for the basic question (and poor formatting) but is there anywhere in the below which explains the reason for cancellation of the flight?
Comments:
DOLH211/16JUL
* OPERATIONAL FLIGHT INFO * LH 211 -1 MO 16JUL18
CITY INFO HOUR (LOCAL)
FLIGHT CANCELLED 1943
*1A PLANNED FLIGHT INFO* LH 211 -1 MO 16JUL18 ASM
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
DRS 1105 MO JCDZPYBMUHQ/S E90 1:05
VWSTLK/S
FRA 1210 MO 1:05
COMMENTS-
1.DRS FR A - AIRCRAFT OWNER LUFTHANSA CITYLINE
2.DRS FRA - COCKPIT CREW LUFTHANSA CITYLINE
3.DRS FRA - CABIN CREW LUFTHANSA CITYLINE
4.DRS FRA - OPERATED BY LUFTHANSA CITYLINE
5.DRS FRA - ARRIVES TERMINAL 1
6.DRS FRA - ET/ ELECTRONIC TKT CANDIDATE
7.DRS FRA - MAX 1 HANDLUGGAGE PER PASSENGER
8.DRS FRA - C100
9.DRS FRA - CO2/PAX* 66.98 KG ECO, 66.98 KG PRE
(*):SOURCE:ICAO CARBON EMISSIONS CALCULATOR
CONFIGURATIONE90
C 16 M 76
Comments:
DOLH211/16JUL
* OPERATIONAL FLIGHT INFO * LH 211 -1 MO 16JUL18
CITY INFO HOUR (LOCAL)
FLIGHT CANCELLED 1943
*1A PLANNED FLIGHT INFO* LH 211 -1 MO 16JUL18 ASM
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
DRS 1105 MO JCDZPYBMUHQ/S E90 1:05
VWSTLK/S
FRA 1210 MO 1:05
COMMENTS-
1.DRS FR A - AIRCRAFT OWNER LUFTHANSA CITYLINE
2.DRS FRA - COCKPIT CREW LUFTHANSA CITYLINE
3.DRS FRA - CABIN CREW LUFTHANSA CITYLINE
4.DRS FRA - OPERATED BY LUFTHANSA CITYLINE
5.DRS FRA - ARRIVES TERMINAL 1
6.DRS FRA - ET/ ELECTRONIC TKT CANDIDATE
7.DRS FRA - MAX 1 HANDLUGGAGE PER PASSENGER
8.DRS FRA - C100
9.DRS FRA - CO2/PAX* 66.98 KG ECO, 66.98 KG PRE
(*):SOURCE:ICAO CARBON EMISSIONS CALCULATOR
CONFIGURATIONE90
C 16 M 76
Jul 27, 2018, 9:34 am
#1766
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
Aug 1, 2018, 12:33 pm
#1767
Join Date: Aug 2014
Posts: 125
I've used expert flyer in the past for award seats with success. i just renewed my account (basic). i'm trying to set up award alert for Iberia Madrid to ORD in November. I complete airport section, date, number of seats (2) and for class i input X as i'm looking for 2 seats in "economy-award" yet when i submit i get an error message "You must select at least one Award or Upgrade class for the airline." then the only option on that page is Business. I'm confused. Any help would be appreciated! additional info - i have flights booked on November 6, but am looking to extend my trip to either the 7th or 8th. Iberia told me i need to have same class of fare- which is "blue class". thank you in advance!
Aug 1, 2018, 1:16 pm
#1768
Left Expert Flyer 4/23
Join Date: Jan 2005
Posts: 2,741
I've used expert flyer in the past for award seats with success. i just renewed my account (basic). i'm trying to set up award alert for Iberia Madrid to ORD in November. I complete airport section, date, number of seats (2) and for class i input X as i'm looking for 2 seats in "economy-award" yet when i submit i get an error message "You must select at least one Award or Upgrade class for the airline." then the only option on that page is Business. I'm confused. Any help would be appreciated! additional info - i have flights booked on November 6, but am looking to extend my trip to either the 7th or 8th. Iberia told me i need to have same class of fare- which is "blue class". thank you in advance!
Aug 2, 2018, 1:35 am
#1770
Join Date: Jan 2013
Location: Hawai'i Nei
Programs: Au: UA, Marriott, Hilton; GE
Posts: 7,142
Just a data point for those who are curious: I set up my long-haul flights for a seat alert on the seats that we occupy, thereby getting notification if for some reason the seats become available. Today, I cancelled some flights for 10 weeks in the future. Within two hours, Expert Flyer notified me that my seats were now available. Pretty quick turnaround at 10 weeks from date of travel.