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Award booking services - a list and some reviews

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Old Feb 3, 2014, 1:11 pm
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This list is not an endorsement of any particular award booking service.
Please do your research and read this thread.

Please refer to the FT Disclaimers for disclaimer of responsibility for use of these services, etc.

Please feel free add other services and options you are aware of to this wiki.

Also, please post any personal experiences you may have with any of these services in this thread.

Reviews which appear to have been solicited by the service providers based upon content and posting history will be deleted. If you are a brand new or a member with a low post count and wish that your post not be deleted, please be sure to include the following details in your review: program(s), number of miles or points and the desired destinations and hotels. Please also include the itinerary booked by the service including the airlines, routing and hotels, the number of points needed to book that trip and the fee charged.

Award booking services (alphabetical):
  • Award Advocate - Domestic $100 p/p International $125 p/p, no additional charge for last minute. Changes $50. Also 10% discount for families traveling with children and active military
  • Award Booking Service - $25 up front search fee plus $150/ticket & $49 per 30-minute skype consultations (ask anything!)
  • Award Butler - Award Search: $79 for up to two passengers; flight info provided but does not include booking. Booking starting at $149 for first two passengers.
  • Award Chaser - Search fee starting at $79. Itinerary only - no booking provided
  • Award Expert - (MatthewLAX on FT, Live and Let's Fly blog) $150 first passenger, $100 each additional passenger; $250 per person for RTW; $50/ticket booking fee.
  • Award Flight Assist - Specialising in Australian frequent flyer programs; from AU$199 for the first passenger, additional charges for complex itineraries and more passengers
  • Award Planners - One way $129, additional person $99; Round trip $199, additional person $99; Multi City $249 additional person $149
  • Award Travel Consulting - Award Search: $125/person; Booking ticket: $75/itinerary; changes: new trip
  • Awardmagic - $179 per person OW/RT plus one stop or $279 per person for three or more destinations
  • BoundlessMiles - (Dominik Żmuda/Travelling the World): Booking: starting at $50 per passenger; Changes: half of award flight service fee paid
  • CabinChief - Bookings are $49 per pax
  • CatchUsFlying - $125 CAD/person for round-trip, $225 CAD/person for complex round-the-world. Consulting available at $75CAD/hour. (loganre17) on FT
  • Chatflights - Use app to chat in real time with real travel hackers to book travel for points or cash. Booking fee $295 pp coach and business, $395 pp first class.
  • Cranky Concierge - $75 per person each way domestic; $95 per person each way international
  • First Class and Beyond - "Concierge-style" bookings. Fee is based on the value of the retail ticket, $250/person minimum.
  • Flightfox - Consultative flight searching; fees start at $100 (requires credit card authorization up front)
  • Flyermiles - (Graham / YOWgary) $150 + 50 per additional person, $250 for RTW awards. Offers detailed information on how to book your own award.
  • iflywithmiles.com - (Mike/Melissa): 150 USD first person, 85 for additional person on same itin. Change fees vary.
  • JJ Award Travel - FT Member since 2012 - No upfront fees. Basic one-way or round-trip air award travel consisting of a total of 8 legs or less for the entire itinerary: $250 for the first person and $125 for each additional person. Complex one-way or round-trip air award travel consisting of a total of 9 or more legs per direction is additional. FT members get a 10% discount.
  • Loophole Travel - Award Travel Coaching $150 for first passenger and $100 for each additional passenger. Points Earning and MS Coaching also available.
  • Luxury Travel Consulting - (Jasper2009 on Flyertalk): $150 per person per ticket
  • Miles Help - Domestic: $100 OW; $140 RT/complex. International: $150 OW; $200 RT/complex. $50 each additional person
  • Miles Momma Booking Services - Airline Booking: $200 up to 2 passengers. $75 additional passengers. $50 non-refundable up front. Changes $50
  • MileValue Award Booking Service - (Scott Grimmer): Booking: $125 per person per award; $15 up front. Full payment required for successful search even if not booked. Change fee not currently listed; previously $79
  • PMM Travel Consulting - (Miguel R. Quinones/AwardWallet Blog): Booking: $125 per passenger for the first two, $99 for each additional. Additional charges for complex itineraries. Credit card advice and travel planning services.
  • Point.me - merger of services formerly provided by PointsPro (Ben Schlappig/One Mile At a Time) and Juice Miles
  • Reward Flyer - Domestic: $50 first person; $25 each additional person. International: $100 first person; $50 each additional person
  • SFO777.com - (SFO777 on FT) Booking: $200 first passenger, $100 each additional passenger; change fees vary
  • Travel Codex - Per person pricing: $50 for North America award / $100 for International award.
  • The Flying Mustache - $100 per ticket; additional fees for more than eight segments. Change fees vary
  • The Short Final - $100 per person. $100 upfront deposit that is fully refundable if no itinerary found.
  • Travel Is The Point - USA, Canada/Mexico & the Caribbean – starting at $50 per person. All Other International Destinations – starting at $100 per person.
  • zainman - FT member since 2009. Booking: $200 first passenger, $100 each additional passenger; change fees vary, consultant services for $ as well
  • Zero Hassle Rewards - $100 per person. Discounts for domestic and one-way
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Award booking services - a list and some reviews

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Old Dec 6, 2014, 3:35 am
  #316  
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Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
Originally Posted by Journey4Happy
XXX-LGA/JFK-VCP (stopover) GRU-LIM-CUZ (destination) CUZ-LIM-DFW-XXX
That's a fairly ...... route in my view, unless you like transfers....
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Old Jan 17, 2015, 1:23 pm
  #317  
formerly ThePinkUnicornShirtGuy
 
Join Date: Mar 2009
Location: Franklin, TN
Programs: Delta Diamond
Posts: 418
http://www.awardtravelconsulting.com/ My personal favourite based on requests to all services. YMMV.

Isn't taking any new requests, just fyi.
The BNA Gentleman is offline  
Old Jan 17, 2015, 5:29 pm
  #318  
 
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
Originally Posted by ThePinkUnicornShirtGuy
http://www.awardtravelconsulting.com/ My personal favourite based on requests to all services. YMMV.

Isn't taking any new requests, just fyi.
says cannot take new requests now, redirects to another URL, price PPmgoes up by $ 50. !
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Old Jan 21, 2015, 5:52 pm
  #319  
 
Join Date: Sep 2010
Posts: 14
I reached out to 3 different award companies for a first/business June trip to Venice then from Barcelona back home. One company was no help and offered no flights. The second offered a weird itenerary with too many stops, way too long layovers at all stops and $2750 in fees and was pissed I didn't accept his offer. I did have a great experience with the third. Pointspros.com they found a great itenerary with 1 stop. Well worth the $300 fee.

Last edited by kineticosocal; Jan 21, 2015 at 6:21 pm
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Old Jan 21, 2015, 6:41 pm
  #320  
b8b
 
Join Date: Dec 2006
Location: SXSW
Programs: DL Plat; HH Diamond; SPG & Hyatt Plat
Posts: 996
Originally Posted by kineticosocal
The second offered a weird itenerary with too many stops, way too long layovers at all stops and $2750 in fees and was pissed I didn't accept his offer.
Could you tell us who the second one was?
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Old Jan 21, 2015, 7:00 pm
  #321  
 
Join Date: Sep 2010
Posts: 14
Originally Posted by b8b
Could you tell us who the second one was?
I hate to trash companies, I think it's in bad taste. Since you don't pay until you agree with trip no harm was done. it was one on the list at beginning of thread.
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Old Jan 22, 2015, 12:16 am
  #322  
 
Join Date: Jan 2015
Posts: 5
Excellent experience [with AwardMagic]

I am not sure if this is the perfect place to share an excellent experience. Over the past few years I accummulated enough miles for 2 business class tickets to Hong Kong through Alaska. Getting the miles is easy but finding the tickets is not, particularly for Cathay that doesn't have an option on their website to check for award tickets. So I searched for an award booking website and came across AwardMagic. They were very responsive and easy to work with. Despite the fact that I didn't have a lot of flexibility, they were able to find the tickets I wanted for the dates I wanted them. Ellen kept me informed and consulted with me when needed. The experience was flawless, I highly recommend them.
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Old Jan 22, 2015, 12:22 am
  #323  
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Join Date: Dec 2003
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Wirelessly posted (BlackBerry: BlackBerry8530/5.0.0.1030 Profile/MIDP-2.1 Configuration/CLDC-1.1 VendorID/417)

"Getting the miles is easy but finding the tickets is not, particularly for Cathay that doesn't have an option on their website to check for award tickets."

You can easily search for CX award seats at ba.com, if you have a (free) British Airways Executive Club account.

Welcome to FT.
guv1976 is offline  
Old Jan 22, 2015, 12:37 am
  #324  
 
Join Date: Jan 2014
Location: HNL <-> BOS
Posts: 382
Welcome to FT. Glad you were able to book your award tix on CX when you wanted them. Very lucky ^^
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Old Jan 22, 2015, 12:53 am
  #325  
 
Join Date: Aug 2010
Location: BKK
Programs: AA Plat, HH Diamond, SPG Gold
Posts: 2,395
Welcome to FlyerTalk… since award booking services are covered in the Travel a Tools forum, your post has been moved here for further discussion.

Thanks!

Moderator, Information Desk
aBroadAbroad is offline  
Old Jan 22, 2015, 11:18 am
  #326  
 
Join Date: Jan 2015
Posts: 1
Bookyouraward

I've been trying to get information from bookyouraward about an RTW award booking and after two emails to them, I have had no response. This is now 10 days running and wondering if they are even in business any longer?
Caribwest is offline  
Old Jan 22, 2015, 11:45 am
  #327  
 
Join Date: Sep 2010
Posts: 14
Originally Posted by Caribwest
I've been trying to get information from bookyouraward about an RTW award booking and after two emails to them, I have had no response. This is now 10 days running and wondering if they are even in business any longer?
email Alex from pointspros.com he is an honest, efficient and extremely competent miles expert! I also had slow service from two other companies, however I received an excellent itinerary that met all my expectations in 24 hrs!
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Old Jan 22, 2015, 12:33 pm
  #328  
Original Member
 
Join Date: May 1998
Location: Rochester, NY USA
Programs: Hilton - Diamond, IHG - Platinum
Posts: 1,424
Originally Posted by Caribwest
I've been trying to get information from bookyouraward about an RTW award booking and after two emails to them, I have had no response. This is now 10 days running and wondering if they are even in business any longer?
I had the same experience - no response to request for info. Ended up booking it myself and got exactly what I wanted.
Larrude is offline  
Old Jan 22, 2015, 12:35 pm
  #329  
 
Join Date: Jan 2015
Posts: 5
I apologize but being new, I could not find the "Travel a Tools" forum. Where is it, how do I get to it. Thanks.

P.S. Is there a way to get an Email notification when someone posts a reply to the thread?
suzyerdely is offline  
Old Jan 22, 2015, 2:56 pm
  #330  
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
 
Join Date: Dec 2009
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Posts: 20,639
Originally Posted by suzyerdely
I apologize but being new, I could not find the "Travel a Tools" forum. Where is it, how do I get to it. Thanks.

P.S. Is there a way to get an Email notification when someone posts a reply to the thread?
Welcome to FlyerTalk.

The Travel Tools forum is located in the Travel&Dining section of the main FlyerTalk Forums index right below the airline and other mileage and loyalty programs listings.

You can subscribe to any thread via the Thread Tools dropdown menu near the top of the thread page toward the right.

To check for new posts, just go to MyFlyerTalk via the link on the left side of the menu bar of any FlyerTalk Forums page or the top right of any FlyerTalk page.

The same MyFlyerTalk page contains Your Control Panel on the left side. Scroll down to Edit Options under the Settings & Options heading. You will find your email subscriptions options (type and frequency) in the middle of the next page.

I hope this helps.
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