Firefox - error message following aborted update installation
#1
Original Poster




Join Date: Jan 2000
Posts: 3,218
Firefox - error message following aborted update installation
I got the message that there was an update to Firefox so I decided to download it.
When the installation shield came up, I decided I didn't want to close all of my files that were then open, so I cancelled the installation.
Now, whenever, I try to open Firefox I get the following message:
"The program must close to allow a previous installation attempt to complete. Please restart."
I've restarted countless times now, and still no luck.
Is there a way to reinstall Firefox without losing my passwords and favorites?
Thanks.
When the installation shield came up, I decided I didn't want to close all of my files that were then open, so I cancelled the installation.
Now, whenever, I try to open Firefox I get the following message:
"The program must close to allow a previous installation attempt to complete. Please restart."
I've restarted countless times now, and still no luck.
Is there a way to reinstall Firefox without losing my passwords and favorites?
Thanks.
#2
 



Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,708
You can re-install it and you won't lose anything. You can even remove it, then re-install it and you won't lose anything.
I do it all the time.
The data and customizations are stored separately from the program itself.
-David
I do it all the time.
The data and customizations are stored separately from the program itself.
-David
#3
FlyerTalk Evangelist
Join Date: Apr 1999
Location: Bryn Mawr PA & Wailea HI
Posts: 15,726
Originally Posted by LIH Prem
You can re-install it and you won't lose anything. You can even remove it, then re-install it and you won't lose anything. I do it all the time. The data and customizations are stored separately from the program itself.
-David
-David
MisterNice
Last edited by MisterNice; Aug 2, 2005 at 6:14 am
#5

Join Date: Apr 2001
Location: GRU
Programs: *A Gold, OW Sapphire, SPG Gold, HH Diamond, Accor Plat
Posts: 3,367
Originally Posted by LIH Prem
You can re-install it and you won't lose anything. You can even remove it, then re-install it and you won't lose anything.
(...)
The data and customizations are stored separately from the program itself.
-David
(...)
The data and customizations are stored separately from the program itself.
-David
This is preposterous !!!
I'm sure Microsoft would have done it differently !!!

