Severe problems with Google's new "Backup & Sync" program
#1
Original Poster
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Join Date: Jun 2000
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Posts: 36,111
Severe problems with Google's new "Backup & Sync" program
I appreciate much of the Google landscape, but why oh why do they fix things that aren't broken? (the old Google maps was far and away a better product, e.g.).
Google Sync worked just. But Google replaced it on my computer (without asking) with the new "Backup and Sync."
It's been a disaster. After my laptop sleeps, there is this big gray square on screen which I can eventually dismiss. But far far worse is the fact that after a sync, the computer simply freezes after disabling my internet connection. Happened four times; no other candidates for this behavior are possible (no new programs).
So, I un-installed the program -- and it completely hosed my Google Drive. I now have no documents in it at all, and only the complimentary 15GB of storage (although I've yearly paid for 36GB of storage). I've tweeted Google but not sure I expect an answer.
Anyone have any wisdom or know where this is being discussed in more depth?
Google Sync worked just. But Google replaced it on my computer (without asking) with the new "Backup and Sync."
It's been a disaster. After my laptop sleeps, there is this big gray square on screen which I can eventually dismiss. But far far worse is the fact that after a sync, the computer simply freezes after disabling my internet connection. Happened four times; no other candidates for this behavior are possible (no new programs).
So, I un-installed the program -- and it completely hosed my Google Drive. I now have no documents in it at all, and only the complimentary 15GB of storage (although I've yearly paid for 36GB of storage). I've tweeted Google but not sure I expect an answer.
Anyone have any wisdom or know where this is being discussed in more depth?
#2
A FlyerTalk Posting Legend




Join Date: Sep 1999
Location: source of weird and eccentric ideas
Posts: 40,020
this is what I've heard. We use G Suite and I'm afraid of installing this so I don't.
https://productforums.google.com/forum/#!forum/apps
https://productforums.google.com/forum/#!forum/drive
sorry about that! Did you check trash etc.?
https://productforums.google.com/forum/#!forum/apps
https://productforums.google.com/forum/#!forum/drive
sorry about that! Did you check trash etc.?

