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-   -   T Mobile Global data coverage (https://www.flyertalk.com/forum/travel-technology/1510278-t-mobile-global-data-coverage.html)

madison8 Nov 11, 2014 9:33 am

T Mobile Global data coverage
 
I was in Mexico/Guatamala for 3 months earlier this year(Jan 2- apr4 all roaming exc wifi) and did not have an issue w/tmobile. I did not use a lot of data (low volume email,maps,apps) but a fair amount of time 20c/min on the phone.

wco81 Nov 11, 2014 10:16 am

Is it also 20 cpm to call back to the US?

nas6034 Nov 11, 2014 1:17 pm


Originally Posted by wco81 (Post 23825841)
Is it also 20 cpm to call back to the US?

Yes.

donho00 Nov 11, 2014 1:25 pm

Quick side note. Free Tmobile router arrived and it is fast. Call and get one for free!!

http://www.speedtest.net/result/3901834660.png

JMN57 Nov 11, 2014 2:12 pm

Just spent two weeks in Italy and TMO was pretty good. Only complaint I had was in the last two days I was there, my phone (new Note 4) seemed to have a hard time getting a data connection. Odd that it was fine for the first 10 days (no problems at all) but for some reason very balky at the end. I was in different places so that may be part of the problem. OTOH, my wife's Nexus 7 kept its data connection up more reliably.

Last winter, when I was in Sicily, had no problems at all provided there was cell coverage.

NickP 1K Nov 11, 2014 6:06 pm


Originally Posted by JMN57 (Post 23827164)
Just spent two weeks in Italy and TMO was pretty good. Only complaint I had was in the last two days I was there, my phone (new Note 4) seemed to have a hard time getting a data connection. Odd that it was fine for the first 10 days (no problems at all) but for some reason very balky at the end. I was in different places so that may be part of the problem. OTOH, my wife's Nexus 7 kept its data connection up more reliably.

Last winter, when I was in Sicily, had no problems at all provided there was cell coverage.

Did you force LTE off if your device supports it (e.g. LTE not on or set to 3G or WCDMA only). bad attempts at LTE connection can drop you from the network. I was noticing this on SKT in Korea last week

alphaod Nov 11, 2014 7:55 pm

This thread is very interesting and I guess thanks for posting it up.

I've been wondering if I should switch to T-Mobile to save on the roaming data, but it seems it's not working that well everywhere. I know for LTE roaming your home carrier needs to sign new agreements with the roaming carrier, so I assume T-Mobile USA hasn't done this? This would explain why it works on T-Mobile DE only since it's technically the parent company there is no agreements needed.

I ask this because I currently have AT&T and when I roam it connects to any available network (including LTE) on just about every place I've been to. It even works on cruise ships and you know how restrictive [and expensive] those are. The only issue I have to roaming voice is very expensive, so I forward all my calls to my Skype account which I can answer with via data.

So I've been debating switching over for a while now. I'm current paying $65/month for the data plan, but my roaming voice is like $2/minute.

txflyer77 Nov 11, 2014 8:54 pm


Originally Posted by NickP 1K (Post 23828234)
Did you force LTE off if your device supports it (e.g. LTE not on or set to 3G or WCDMA only). bad attempts at LTE connection can drop you from the network. I was noticing this on SKT in Korea last week

Definitely had this problem in Tokyo and Hong Kong though not Taipei. Unfortunately didn't learn about turning off LTE until halfway through my trip.

Overall happy with this service from TMO. No regrets about switching from AT&T. A little slow but good enough for maps and email.

gpf590 Nov 12, 2014 6:23 am


Originally Posted by alphaod (Post 23828652)
This thread is very interesting and I guess thanks for posting it up.

I've been wondering if I should switch to T-Mobile to save on the roaming data, but it seems it's not working that well everywhere. I know for LTE roaming your home carrier needs to sign new agreements with the roaming carrier, so I assume T-Mobile USA hasn't done this? This would explain why it works on T-Mobile DE only since it's technically the parent company there is no agreements needed.

I ask this because I currently have AT&T and when I roam it connects to any available network (including LTE) on just about every place I've been to. It even works on cruise ships and you know how restrictive [and expensive] those are. The only issue I have to roaming voice is very expensive, so I forward all my calls to my Skype account which I can answer with via data.

So I've been debating switching over for a while now. I'm current paying $65/month for the data plan, but my roaming voice is like $2/minute.

The free roaming data on T-Mobile is 2G. If you want faster data you have to pay for it, although there have been a reports of people getting faster than 2G speeds now and then. Calling is .20/minute.

Overall, imho, it seems that posters on this thread are quite pleased with how the program is working.

IMH Nov 12, 2014 7:55 am


Originally Posted by gpf590 (Post 23830330)
Calling is .20/minute.

I've seen my question(s) asked in various places, but never a definitive answer, so I'm calling on the collective experience of posters here: what calls made while roaming are not possible and/or get charged at higher rates?

I'm assuming that calls to 'premium' numbers are either blocked or ridiculously expensive, which is fine, but what about numbers that are intended to be free for callers (1-800, 0800 etc.) -- do they also go through for 20 cents per minute?

Also, does it make any difference whether the number I'm calling is a landline or a mobile/cell/wireless account? If I'm calling the US it obviously won't, as cell numbers use geographic area codes, but that's not the case in many other countries.

I just want to be more confident about what to expect before I start calling German mobile numbers when I'm roaming in Sri Lanka next month... @:-) Thanks in advance for any information (which we can add to the wiki as appropriate).

NickP 1K Nov 12, 2014 11:37 am


Originally Posted by IMH (Post 23830634)
I've seen my question(s) asked in various places, but never a definitive answer, so I'm calling on the collective experience of posters here: what calls made while roaming are not possible and/or get charged at higher rates?

I'm assuming that calls to 'premium' numbers are either blocked or ridiculously expensive, which is fine, but what about numbers that are intended to be free for callers (1-800, 0800 etc.) -- do they also go through for 20 cents per minute?

Also, does it make any difference whether the number I'm calling is a landline or a mobile/cell/wireless account? If I'm calling the US it obviously won't, as cell numbers use geographic area codes, but that's not the case in many other countries.

I just want to be more confident about what to expect before I start calling German mobile numbers when I'm roaming in Sri Lanka next month... @:-) Thanks in advance for any information (which we can add to the wiki as appropriate).

From what I've seen on my bill so far I'M NOT being charged anything other than the USD 20 cents

Example of detail on this months bill while roaming in the UK and Germany (I masked the destination numbers). Date/Time, Dest #, Call charge type description, (R) = Roaming, # of mins, cost

10/09/14, 11:29 AM 4917xxxx Germany (Telekom) to INTERNATIONAL (R) 2 $0.40
10/09/14, 12:11 PM 000000000000000 Incoming to Germany (Telekom) (R) 1 $0.20
10/09/14, 12:47 PM 4917xxxx Germany (Telekom) to INTERNATIONAL (R) 1 $0.20
10/09/14, 8:25 PM 000000000000000 Incoming to Germany (Telekom) (R) 1 $0.20
10/09/14, 8:26 PM (949) 2xxxx Germany (Telekom) to INTERNATIONAL (R) 1 $0.20
10/09/14, 8:26 PM 000000000000000 Incoming to Germany (Telekom) (R) 2 $0.40
10/10/14, 10:06 AM 000000000000000 Incoming to Germany (Telekom) (R) 1 $0.20
10/10/14, 10:21 AM 000000000000000 Incoming to Germany (Telekom) (R) 1 $0.20
10/10/14, 10:29 AM 000000000000000 Incoming to Germany (Telekom) (R) 1 $0.20
10/10/14, 3:57 PM (800) 843xxxx Germany (Telekom) to INTERNATIONAL (R) 16 $3.20
10/10/14, 7:13 PM (949) 2xxxx United Kingdom (Hutchison 3) to INTERNATIONAL (R) 1 $0.20
10/12/14, 4:41 PM (888) 7xxxx United Kingdom (O2) to INTERNATIONAL (R) 3 $0.60
10/13/14, 12:03 PM 3368xxxx United Kingdom (Everything) to INTERNATIONAL (R) 2 $0.40
10/13/14, 12:04 PM 3368xxxx United Kingdom (Everything) to INTERNATIONAL (R) 1 $0.20

Further down my bill I have a better example of calling countries other than US while roaming:

11/04/14, 8:32 AM (416) 5xxxx South Korea (SK Telecom) to Canada (R) 6 $1.20
11/04/14, 9:42 AM (408) 7xxxx South Korea (SK Telecom) to USA (R) 7 $1.40
11/04/14, 6:28 PM 49172xxxx South Korea (SK Telecom) to Germany (R) 4 $0.80
11/04/14, 6:32 PM 336xxxx South Korea (SK Telecom) to France (R) 7 $1.40
11/04/14, 6:45 PM 8180xxxx South Korea (SK Telecom) to Japan (R) 1 $0.20

Nothing other than 20 cents a min charged and no post billing from last 3 months for any surcharges.

Notice on the first batch, ONE 800 number (877) it was charged at 20 cents a min like other calls. You will notice there are mixed in mobile numbers in Germany and France and none got dinged a higher rate.

So safe to say T-Mobile US is eating the cost and doing a flat rate 20 cents a min fairly.



Originally Posted by alphaod (Post 23828652)
This thread is very interesting and I guess thanks for posting it up.

I've been wondering if I should switch to T-Mobile to save on the roaming data, but it seems it's not working that well everywhere. I know for LTE roaming your home carrier needs to sign new agreements with the roaming carrier, so I assume T-Mobile USA hasn't done this? This would explain why it works on T-Mobile DE only since it's technically the parent company there is no agreements needed.

I ask this because I currently have AT&T and when I roam it connects to any available network (including LTE) on just about every place I've been to. It even works on cruise ships and you know how restrictive [and expensive] those are. The only issue I have to roaming voice is very expensive, so I forward all my calls to my Skype account which I can answer with via data.

So I've been debating switching over for a while now. I'm current paying $65/month for the data plan, but my roaming voice is like $2/minute.

I have an AT&T MiFi for work which I use as a worst case backup; I've not had a reason to use it other than once in the last month. This WAS NOT working for LTE networks for me in some countries; so YMMV. You can assume T-Mobile US will execute more LTE agrements; but it's essentially moot if 3G is throttled for roaming LTE will get you better network latency but not a huge reason to pay a lot more with AT&T and may ripoff rates for Voice.

IMH Nov 12, 2014 11:58 am

That's extremely useful, NickP 1K, especially given that Germany and the UK are my most frequent non-US locations. Many thanks. ^

skrisskris Nov 12, 2014 2:08 pm

Anyone successfully used T-mobile data plan for VoIP in Germany recently?

The VoIP worked for me great in Jan this year in Germany, Switzerland and France (although it is 2G speed, it is enough...reasonable voice quality). But I was in Canada in July and VoIP didnt work (it was not the speed, rather it was getting blocked).

TIA

JMN57 Nov 12, 2014 2:32 pm


Originally Posted by NickP 1K (Post 23828234)
Did you force LTE off if your device supports it (e.g. LTE not on or set to 3G or WCDMA only). bad attempts at LTE connection can drop you from the network. I was noticing this on SKT in Korea last week

Thanks - no I didn't (and didn't know it could be an issue). If I run into the same problem week after next in Munich, I'll give it a try. This also explains why my wife's Nexus 7 3G seemed to stay connected more reliably.

IslesFan Nov 12, 2014 3:44 pm


Originally Posted by skrisskris (Post 23832442)
Anyone successfully used T-mobile data plan for VoIP in Germany recently?

The VoIP worked for me great in Jan this year in Germany, Switzerland and France (although it is 2G speed, it is enough...reasonable voice quality). But I was in Canada in July and VoIP didnt work (it was not the speed, rather it was getting blocked).

TIA

I was using it in UK/Czech Republic/Germany/Italy/Netherlands in June/July , no VOIP issues.


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