Adobe keeps resetting password cannot login
Oct 5, 2013 | 8:33 am
#1
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Adobe keeps resetting password cannot login
I don't know where else to post this but ever since the hacking announcement, I cannot sign in to any Adobe product. When I try to login, it forces me to change my password but the new password does not stick.
I have repeated this cycle several times. The customer service phone is closed and I cannot even get into Adobe forums because of having to reset the password which kicks off another cycle of emails.
What must I do to get back into my Adobe account and thus able to use their products on my iP5S and iPad4?
Update: I finally found an Adobe chat and now my password is sticking and I can login like normal everywhere.
I have repeated this cycle several times. The customer service phone is closed and I cannot even get into Adobe forums because of having to reset the password which kicks off another cycle of emails.
What must I do to get back into my Adobe account and thus able to use their products on my iP5S and iPad4?
Update: I finally found an Adobe chat and now my password is sticking and I can login like normal everywhere.
Last edited by Xeno; Oct 5, 2013 at 9:03 am
Oct 5, 2013 | 10:00 am
#2
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Oct 5, 2013 | 10:13 am
#3
Original Poster
Join Date: Aug 2000
Location: TN
Programs: DL LT PL/2.862MM, Global Entry, LT PL Marriott, GHertz
Posts: 6,842
I have to think that the Adobe agent in the chat session was able to clear my problem because I did another reset where her still online and was finally able to login to the web then iPad, etc.