Tumi vs. Travelpro vs. Briggs & Riley Quality
#196
Join Date: Sep 2007
Location: San Francisco & London
Programs: UA1k, Oneworld Sapphire, Hyatt Globalist, IHG DiamondAmb, Hilton Diamond, Marriott LTP,
Posts: 1,785
Where to buy Tumi?
There are not many retailers offering discounts, Macy's FF sale excludes Tumi so where should I buy from for best deal?
#197
Join Date: Oct 2014
Posts: 111
I bought myself a Tumi T-Tech bag back in 2014, I got a hell of a deal on it and I had read about how good Tumi was and their warranty being great.
The interior liner tore the second time I used it. I sent it in to possibly be repaired, which I had to pay shipping for. They said they couldn't fix it, they offered me a credit equal to what I paid for it. Like I said, I got a hell of a deal on it, basically this credit would get me a briefcase if I was lucky, not another carry-on bag. They also did not refund my shipping.
I would not buy another bag from them.
The interior liner tore the second time I used it. I sent it in to possibly be repaired, which I had to pay shipping for. They said they couldn't fix it, they offered me a credit equal to what I paid for it. Like I said, I got a hell of a deal on it, basically this credit would get me a briefcase if I was lucky, not another carry-on bag. They also did not refund my shipping.
I would not buy another bag from them.
#198
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,722
#199
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Any recent thoughts as to the quality of Tumi following the Samsonite acquisition? I've owned a handful of Tumi products over the years (may the gods rest the soul of the Dakota line!), and have certainly been satisfied with their quality and durability. In fact, my Tumi backpack (circa 2014) goes absolutely everywhere that I go every single day, even when not "traveling," per se. In any event, I was planning to look elsewhere following the Samsonite thing - only to learn that my wife has already purchased an early Christmas gift of a new Tumi bag of some sort that'll arrive the week coming. I confess that I'm a bit apprehensive, given the long and close relationship I (like most of you) forge with my luggage. And given that she often drops and collects me to/from the airport, it's not as though I'll have the option of any kind of illicit behind-the-scenes thing if this goes badly...