Overbooked flight from LHR
Jun 28, 2007, 3:50 am
#1
Original Poster
Join Date: Nov 2005
Location: SIN
Programs: SQ KF
Posts: 163
Overbooked flight from LHR
Hello
Does anyone know what TG does for passengers who volunteer to be offloaded from LHR? When I flew SQ 2 years ago, it was 270 pds in cash, a guaranteed seat on the next flight, an upgrade voucher and accommodation and meals until the next flight. This is for Y.
Thanks!
Does anyone know what TG does for passengers who volunteer to be offloaded from LHR? When I flew SQ 2 years ago, it was 270 pds in cash, a guaranteed seat on the next flight, an upgrade voucher and accommodation and meals until the next flight. This is for Y.
Thanks!
Jun 28, 2007, 4:47 am
#2
Join Date: Dec 2004
Location: Generally PHX
Programs: UA 1K, AA EXP, TG Gold, Starwood Gold, Marriott Gold
Posts: 413
If this is in LHR, then the EU rules for denied boarding applies. The compensation depends upon length of flight and hours of delays etc. I think minimum is EUR 250.00
This google search brought plenty of links.
thanks
This google search brought plenty of links.
thanks
Jun 29, 2007, 5:09 am
#3
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 12,009
Yes the EU rules on denied boarding are applicable to this flight.
You will be able to find the rules here: http://eur-lex.europa.eu/LexUriServ/...en00010007.pdf
The compensation for denied boarding is EUR 600 in cash (not vouchers) + hotel and meals if required. TG will search for volunteers for denied boarding (VDB) rather than making involuntary denied boarding and the offer is likely to EUR 600 in vouchers. This is not contrary to the EU rules as the amount of compensation is a matter of negotiation for VDB. This also means that you could demand a higher amount in vouchers (I know that at least LH has offered vouchers of EUR 1200 for VDB on flights to Aisa) or an additional upgrade to C class, but the risk is that other pax will accept EUR 600 and therefore your seat and offer will no longer be needed.
Good Luck
You will be able to find the rules here: http://eur-lex.europa.eu/LexUriServ/...en00010007.pdf
The compensation for denied boarding is EUR 600 in cash (not vouchers) + hotel and meals if required. TG will search for volunteers for denied boarding (VDB) rather than making involuntary denied boarding and the offer is likely to EUR 600 in vouchers. This is not contrary to the EU rules as the amount of compensation is a matter of negotiation for VDB. This also means that you could demand a higher amount in vouchers (I know that at least LH has offered vouchers of EUR 1200 for VDB on flights to Aisa) or an additional upgrade to C class, but the risk is that other pax will accept EUR 600 and therefore your seat and offer will no longer be needed.
Good Luck