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Old Feb 11, 2008 | 1:59 pm
  #91  
 
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Originally Posted by KevinSours
2) The relevance score is complicated to explain and doesn't mean much in an absolute sense.
Then may I ask why it is being displayed?
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Old Feb 11, 2008 | 2:38 pm
  #92  
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Well, now we have the best of both worlds. Search is unusable, and we're getting the timeouts as well.
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Old Feb 11, 2008 | 2:55 pm
  #93  
 
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Originally Posted by vasantn
Well, now we have the best of both worlds. Search is unusable, and we're getting the timeouts as well.
Reminds me a bit of Candide, ou l'Optimisme.
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Old Feb 11, 2008 | 3:09 pm
  #94  
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I'm going threw search withdrawal. (I'm shaking as I type this)

Thank goodness the Google search is working.
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Old Feb 11, 2008 | 3:39 pm
  #95  
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Originally Posted by Cheap Elite
Thank goodness the Google search is working.
Except that doesn't work for OMNI.
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Old Feb 11, 2008 | 4:19 pm
  #96  
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Originally Posted by oklAAhoma
Then may I ask why it is being displayed?
That's where having a search FAQ would be a great help.

It is a tool that indicates the relative likelihood that it has what you're looking for. The weird thing, unless you look at it compared to the other relevancy numbers, it doesn't make much sense. I guess they could only display it when that sorting option is used, it can be helpful when compared to the other numbers.
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Old Feb 11, 2008 | 4:41 pm
  #97  
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Search server is down - being worked on now

Search server is down, they are aware of it and it's being worked on now. (I just got an answer to my PM).
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Old Feb 11, 2008 | 4:52 pm
  #98  
 
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Total Post Count, Not the Numbering on the post (i.e. Post #XX)...

Originally Posted by ed1
This could explain the phantom forum pages and missing post numbers. There have been several threads reported with missing pages/posts, the weird thing is with IE the numbering system is interpreted differently than with Firefox. I've explained a few of these as starting at a higher number than post #1, but those using IE have said they saw different numbering. Maybe this discrepancy you found is related to that as well.
ed1, I think you know what I was referring to, the inconsistency in post count total (Under Quick Links/My Posts). Just to make sure we are on the same page.

I do remember folks reporting the numbers associated with certain specific posts being off but that was not what I was talking about. The thing I see probably is part of the "broader" problem you are describing. They might be intertwined and closely related siblings. Not sure if this would make any difference, I was/am using Firefox for my FT viewing pleasure.

As for the phantom forum pages, I didn't know much about that. But well before the most recent beta search problems, I already notice the Phantom Thread Page Phenomenon in one particular I've been actively participated in. The "Phantom Thread Page Phenomemon", which has been ongoing there since around 12/10/07 (after the 2nd page on that thread), is forcing this thread to "prematurely" generate a new page link/count which doesn't have enough posts to support the page yet. (Again, hoping you are following me.) For example, when there are only 25 posts or something, Page 3 has already being generated with the link that only takes you to the top of Page 2, when Page 3 shouldn't be produced before post#31. This is a bug that not only confuses readers but bugs OP as well.

What's interesting is there's a magic number for this thread I am referring to as well. The total post count under the subforum overview is always 4 count off (for example, 27 viewable posts but showing 31 posts under the forum summary overview page). When I contacted the mods and Mikel, I was told it was a "rare" glitch in the system and was due to deleted posts in the thread. That doesn't make sense to me since (1) I know for sure there were more than 4 deleted posts in that thread and the deletion didn't happen all at once; (2) I've been observing countless threads that recoup themselves and display accurate thread & post numbering, after certain posts being deleted. I finally gave up reporting that problem after 7 reports within two weeks and seeing no difference. What else can I do? I am just a regular non-techie user instead of a programmer!

Originally Posted by ed1
It's weird that those posts are still showing up in the "My Posts" list. I wonder if they're also showing up on a search for all posts by another user. In either case it sounds like yet another problem for the tech team to resolve.
I would think this is certainly a bug. I have no extra time (nor know how) to experiment your scenario but IB folks should definitely take a look at it!

The currently viewable deleted posts (with phantom post links), however, gives me another thought on the "Phantom Thread Page Phenomemon". Please pardon my non-techie logic first. If the deleted posts are still accounted for under Quick Links/My Posts thus viewable to the users, no wonder I am observing "Phantom Thread Page Phenomemon" for that thread! Since they still "count" somewhere in the background and the system, it makes sense (in this funny way) "the thread page generator" would release the next page link prematurely. I suspect others are witness the same problem in other threads as well. I still don't know why the trigger/magic number is 4 for that thread though. I am not sure if this is a search problem either. I only know these are tech problems.

I do hope IB hamsters are really reading all of our problem reports and get them fixed.
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Old Feb 11, 2008 | 5:32 pm
  #99  
 
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The problem appears to be corruption in the search index. We're still looking into why that happened, but resetting the index appears to have fixed the problem. Unfortunately, that means that that the index started out empty. The indexer is currently processing, but its going to take a while to fill back up.
Kevin
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Old Feb 11, 2008 | 5:35 pm
  #100  
 
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Originally Posted by KevinSours
The problem appears to be corruption in the search index....
Kevin, may I ask which problem are you referring to? It's bit confusing since folks are reported more than ONE bug/problem here. Thanks!
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Old Feb 11, 2008 | 5:38 pm
  #101  
 
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Originally Posted by lin821
Kevin, may I ask which problem are you referring to? It's bit confusing since folks are reported more than ONE bug/problem here. Thanks!
That would be the error messages on the search page for most of today instead of actual results.
Kevin
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Old Feb 11, 2008 | 5:59 pm
  #102  
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We have now had this garbage search for a week and no improvements, although they were promised in a weeks time.

Can we have the old search back while IB a.k.a. (whatever) tries to fix their beta search?

Last edited by holtju2; Feb 11, 2008 at 7:15 pm
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Old Feb 11, 2008 | 6:19 pm
  #103  
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Speaking soley as a member and not as a volunteer moderator, I am a little disturbed by the lack of civility shown by some on this thread (and other related ones). I share everyone else's frustrations over the lack of a functioning search engine, but I don't see how name-calling and throwing general abuse at those working at fixing the problem is going to help any. If anything, I think it reflects badly on us. I do want to thank those who have posted constructive advice; I've found it to be of great help.

Last edited by FlyinHawaiian; Feb 11, 2008 at 6:24 pm
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Old Feb 11, 2008 | 6:35 pm
  #104  
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Originally Posted by FlyinHawaiian
Speaking soley as a member and not as a volunteer moderator, I am a little disturbed by the lack of civility shown by some on this thread (and other related ones). I share everyone else's frustrations over the lack of a functioning search engine, but I don't see how name-calling and throwing general abuse at those working at fixing the problem is going to help any. If anything, I think it reflects badly on us. I do want to thank those who have posted constructive advice; I've found it to be of great help.
FlyinHawaiian, I agree, especially when the there is an alternative search function that is working. Yes, the Google search takes a bit more time to find items, but the feature works.
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Old Feb 11, 2008 | 6:38 pm
  #105  
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Originally Posted by Cheap Elite
FlyinHawaiian, I agree, especially when the there is an alternative search function that is working. Yes, the Google search takes a bit more time to find items, but the feature works.
Not for OMNI.
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