Live Chat
Mar 9, 2007 | 7:03 pm
#1
Original Poster
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Live Chat
Is there a secret in logging onto Live Chat? I tried to do so tonight to listen to Randy, but everytime I click on the Connect icon nothing happens and it gives me a new log-in on the left side of the screen. Logging in a second time does not seem to help, but does refresh the Connect icon.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Mar 9, 2007 | 8:02 pm
#2
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,314
It's been taking longer for me to connect recently. When that icon appears, clicking it doesn't do anything of course... I just have to wait for the applet to load.
One item to note is that I can no longer access chat via my work network, it never loads and I have the exact problem Starwood Lurker reports. My workaround is to disconnect from my network and use the free wireless signal I can grab out my office window.
One item to note is that I can no longer access chat via my work network, it never loads and I have the exact problem Starwood Lurker reports. My workaround is to disconnect from my network and use the free wireless signal I can grab out my office window.
Mar 9, 2007 | 8:41 pm
#3
Original Poster
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
It's been taking longer for me to connect recently. When that icon appears, clicking it doesn't do anything of course... I just have to wait for the applet to load.
One item to note is that I can no longer access chat via my work network, it never loads and I have the exact problem Starwood Lurker reports. My workaround is to disconnect from my network and use the free wireless signal I can grab out my office window.
One item to note is that I can no longer access chat via my work network, it never loads and I have the exact problem Starwood Lurker reports. My workaround is to disconnect from my network and use the free wireless signal I can grab out my office window.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Mar 9, 2007 | 9:15 pm
#4
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
Join Date: Oct 2001
Location: Los Angeles
Posts: 27,010
Is there a secret in logging onto Live Chat? I tried to do so tonight to listen to Randy, but everytime I click on the Connect icon nothing happens and it gives me a new log-in on the left side of the screen. Logging in a second time does not seem to help, but does refresh the Connect icon.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Mar 12, 2007 | 10:26 am
#5
Guest
Posts: n/a
Well, that might it be it. I'm trying to get it to load at work. Plus, I will now quit trying to click on the applet to get it to load when trying at home.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]